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- All HBS Web
(943)
- News (196)
- Research (650)
- Events (6)
- Multimedia (5)
- Faculty Publications (305)
- Web
2022 Reunion Presentations - Alumni
sell-by date. Firms that fail to adjust to changing buyer behavior lose advantage. Drawing on research from a new book, Frank Cespedes explains why much commentary about the impact of digital technologies on sales is mistaken, how to separate View Details
- Web
Engagement - Christensen Center for Teaching & Learning
examples or experiences. Best Practices Tell students how long they have and what will be the signal to end Give students space to talk freely; don’t linger by any one group Consider allowing brief "report-outs" from one or more groups... View Details
- 01 Dec 2022
- News
My First Job
there is no wave. If one expends energy efficiently, lives life authentically, and eliminates noise to focus on the signal when it matters, things tend to work out well. And it leaves a ton of time to be on the water, kitesurfing. —Bill... View Details
- 08 Feb 2000
- Research & Ideas
Building Effective R&D Capabilities Abroad
Kobe-Osaka region—the second-largest regional market in Japan and one that offered educational institutions with high-quality scientists—Lilly would send a signal to the medical community there that the company was committed to the needs... View Details
Keywords: by Walter Kuemmerle
- 17 Aug 2021
- Research & Ideas
Can Autonomous Vehicles Drive with Common Sense?
human driving but not others, such as sending a more explicit signal that the AV is about to stop. “The solution is not to make AVs quickly accelerate through a crosswalk, as humans often do,” says De Freitas. More broadly, although... View Details
- 22 Feb 2021
- Book
Reaching Today's Omnichannel Customer Takes a New Sales Strategy
Selling is changing, but broad generalizations and false dichotomies about ecommerce, big data, and other trends—hallmarks of current sales advice—are keeping business leaders from making sound decisions, says Frank Cespedes, author of a new book that aims to separate... View Details
Keywords: by Kristen Senz
- 21 Nov 2018
- Blog Post
Harvard Square's Hidden History
Common, across Garden Street from the Old Burying Ground, a tombstone-like granite plaque commemorates the site on which George Washington stood beneath an elm tree and drew his sword, signaling his acceptance of the command of the... View Details
- 21 Feb 2019
- Blog Post
Machine Learning and Behavioral Economics
more – we can understand each person’s baseline health, making it easier to detect signals of disease before they fully manifest themselves. It’s a proactive versus reactive approach.” Applying a general management perspective to machine... View Details
- 24 May 2022
- Research & Ideas
Career Advice for Minorities and Women: Sharing Your Identity Can Open Doors
identities in their emails, city councilors were about 25 percent more likely to respond to the queries than when they didn’t. In a second study, about 1,200 undergraduate students received a request for research help from “Demarcus Rivers,” a fictitious graduate... View Details
Keywords: by Pamela Reynolds
- 18 Feb 2019
- Book
What’s Really Disrupting Business? It’s Not Technology
tried to prevent customers from showrooming. They considered changing the barcodes on products to make them hard to search for online. The company even tried to use signal jammers, like the ones they use to keep prison inmates from using... View Details
- 12 Oct 2022
- Research & Ideas
When Design Enables Discrimination: Learning from Anti-Asian Bias on Airbnb
society, it’s not my problem.’ It is your problem as a leader. You need to take steps to make sure you're contributing to solutions rather than to problems.” You Might Also Like: How Racial Bias Taints Customer Service: Evidence from 6,000 Hotels Gender Bias Complaints... View Details
- 13 Sep 2021
- Research & Ideas
Science: The Unlikely Frontier for New Business Ideas
curate and share knowledge between the corporate and academic worlds better, so that managers don’t have to decipher the ever-expanding corpus of journal articles, Krieger says. “Managers need more than just a search engine for scientific articles; they need maps and... View Details
Keywords: by Avery Forman
- 01 Nov 2019
- What Do You Think?
Should Non-Compete Clauses Be Abolished?
commented that, “When a non-compete clause is required it can signal a lack of trust If your ethics are being questioned the time of hire, question the company ethics.” This may help explain why RCD said that, “I have walked away from... View Details
Keywords: by James Heskett
- 04 Apr 2023
- Blog Post
Maersk’s Journey to Decarbonize Shipping
e-methanol) by buying 19 massive ships that will be powered on green methanol over the next three years. This sends a signal to suppliers to develop more of the fuel by guaranteeing that they will purchase it. One of our speakers... View Details
- Web
Attract additional Black talent to all parts of the HBS community. - Advancing Racial Equity
Action Plan Attract additional Black talent to all parts of the HBS community. HBS is a partnership among faculty, students, staff, and alumni. We will take direct action to attract Black talent to all four parts of this partnership more fully. This work will both... View Details
- 28 Feb 2023
- Blog Post
Celebrating Socioeconomic Diversity and Inclusion at HBS (Part 1)
do,and realizing that you aren’t the only one out there struggling, and accepting that it is who you are,and seeing how far you’ve come. Jerome Fulton, Jr., Class of 2023 Being a first-generation college student is a badge of honor. It View Details
- 20 Feb 2017
- Research & Ideas
Having No Life is the New Aspirational Lifestyle
and both were rated above Trader Joe’s. “Whole Foods may be the more luxurious experience, but Peapod signals your time is so valuable you can’t afford to waste it,” says Keinan. In another study, a woman wearing a Bluetooth headset was... View Details
Keywords: by Michael Blanding
- 06 Aug 2012
- Research & Ideas
Strategic Intelligence: Adapt or Die
opposed to blindly continuing on a path when all the signals in your competitive environment suggest you need to change course. When I've looked more carefully at why companies fail, oftentimes they see a problem but their structure gets... View Details
Keywords: by Michael Blanding
- 01 Jun 2004
- News
Working the Street
Stripped to the waist in a clinic examining room, Mike, a burly white guy in his late 30s, is an illustrated man. His arms, chest, and neck are a tattooed maze of letters, numbers, and designs signaling his allegiance to the Aryan Nation... View Details
- 04 Apr 2012
- Research & Ideas
When Founders Recruit Friends and Family as Investors
problems, taking money from friends and family may send a negative signal about the startup's prospects, especially if the startup is beyond the early launching stage. One serial entrepreneur observed that founders who fail to raise... View Details
Keywords: by Noam Wasserman