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- All HBS Web
(2,154)
- People (4)
- News (779)
- Research (1,017)
- Events (6)
- Multimedia (35)
- Faculty Publications (502)
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- 13 Nov 2013
- Research & Ideas
Should Men’s Products Fear a Woman’s Touch?
a fashion statement, and (b) never lose his car in the parking lot, both stereotypically female behaviors. By not only blurring that line but also boasting about it in print, the company created gender contamination in the eyes of many Porsche owners, Avery explains.... View Details
- September 30, 2019
- Article
Climate Change and Our Emerging Cultural Shift
By: Andrew J. Hoffman
Today, we have made climate change trivial by making its solutions easy, looking for simple answers that are palatable, generally framing it in the language of commerce. In the long run, it won’t work. There is no technological or political silver bullet to solving our... View Details
Hoffman, Andrew J. "Climate Change and Our Emerging Cultural Shift." Behavioral Scientist (September 30, 2019).
- 23 Aug 2006
- Op-Ed
The Real Wal-Mart Effect
Wal-Mart's domestic sales volume, U.S. consumers save on the order of $18 billion per year. And because Wal-Mart forces its competitors to charge lower prices as well, this figure is a fraction of the company's real impact. These kinds of... View Details
- December 2013
- Article
Measuring the Value of Process Improvement Initiatives in a Preoperative Assessment Center using Time-driven Activity-based Costing
By: Katy E. French, Heidi W. Albright, John C. Frenzel, James R. Incalcaterra, Augustin C. Rubio, Jessica F. Jones and Thomas W. Feeley
Background: The value and impact of process improvement initiatives are difficult to quantify. We describe the use of time-driven activity-based costing(TDABC)in a clinical setting to quantify the value of process improvements in terms of cost, time and personnel... View Details
Keywords: Quality Improvement; Value Agenda; Time-Driven Activity-Based Costing; Accounting; Health; Measurement and Metrics; Value; Health Industry; North and Central America
French, Katy E., Heidi W. Albright, John C. Frenzel, James R. Incalcaterra, Augustin C. Rubio, Jessica F. Jones, and Thomas W. Feeley. "Measuring the Value of Process Improvement Initiatives in a Preoperative Assessment Center using Time-driven Activity-based Costing." Healthcare: The Journal of Delivery Science and Innovation 1, nos. 3-4 (December 2013): 136–142.
- 13 Nov 2017
- Research & Ideas
Want to Be Happier? Spend Some Money on Avoiding Household Chores
finite lives. “The less control you feel you have over your daily experience, the less happy you feel. Money is a tool that allows you to purchase that control.” “People save for vacations, personal experiences, going out for nice meals,... View Details
Keywords: by Dina Gerdeman
- August 2021
- Case
Livongo: Scaling a Purpose-Driven Organization in Healthcare
By: Ranjay Gulati, Aseem Shukla and Reva Nohria
When seasoned entrepreneur Glen Tullman founded the chronic health care startup Livongo in 2014, it was personal. His son lived with diabetes, and Tullman knew firsthand how taxing it could be to manage such an unrelenting disease. Livongo set out to empower people... View Details
Keywords: Healthcare Industry; Scaling; Telehealth; Health Care and Treatment; Small Business; Internet and the Web; Customer Focus and Relationships; Growth and Development Strategy; Opportunities; Mergers and Acquisitions; Health Industry
Gulati, Ranjay, Aseem Shukla, and Reva Nohria. "Livongo: Scaling a Purpose-Driven Organization in Healthcare." Harvard Business School Case 422-017, August 2021.
- 2012
- Book
Indispensable: When Leaders Really Matter
By: Gautam Mukunda
Will your next leader be insignificant—or indispensable? The importance of leadership and the impact of individual leaders has long been the subject of debate. Are they made by history, or do they make it? In Indispensable, Harvard Business School professor Gautam... View Details
Mukunda, Gautam. Indispensable: When Leaders Really Matter. Harvard Business Review Press, 2012.
- 21 Nov 2022
- Research & Ideas
Buy Now, Pay Later: How Retail's Hot Feature Hurts Low-Income Shoppers
total spending increases, which makes them more likely to incur overdraft fees and drain their savings accounts, the researchers write. Consumers earning $25,000 to $45,000 a year use BNPL more on average than other groups—and 20 percent... View Details
- 19 Dec 2023
- Research & Ideas
15 Podcast Episodes That Grabbed Listeners in 2023
Ranjay Gulati talks to Tynan about her learning journey, and how she managed the risks of entrepreneurship while aiming to make a lasting impact. Saving BlackBerry: CEO John Chen Explains How to Make the Hard Calls John Chen was hired to... View Details
Keywords: by Danielle Kost
- 16 Nov 2021
- HBS Case
How a Company Made Employees So Miserable, They Killed Themselves
have deeply downsized their staffs. “There’s a lot that happened in the situation that should sound alarm bells for others,” Montgomery says. “The cases point to risks that can arise when firms facing severe competitive threats adopt a single-minded focus. Framing... View Details
Keywords: by Michael Blanding
- 16 Jan 2006
- Research & Ideas
Adam Smith, Behavioral Economist?
human decision making, motivation, and interaction, which of course have strong implications for what drives consumption and savings decisions, worker productivity and effort, and market exchange. Only rarely did he make deep links to... View Details
Keywords: by Ann Cullen
- 24 Jan 2011
- HBS Case
Terror at the Taj
recover after the attacks. Underlying this framework is a central conundrum: Why did the Taj employees stay at their posts, jeopardizing their safety in order to save hotel guests? And is this level of loyalty and dedication something... View Details
- 18 Mar 2013
- HBS Case
HBS Cases: LEGO
managing a balanced business system," says Thomke. "Complexity is something you need to watch very closely." Controlling complexity, clarifying the core of its business, and engaging the larger community helped save the... View Details
- 30 Aug 2016
- First Look
August 30, 2016
the CFO role. Purchase this case: https://cb.hbsp.harvard.edu/cbmp/product/216079-PDF-ENG Harvard Business School Case 316-178 Olivia Lum: Wanting to Save the World This case considers the entrepreneurial career of Olivia Lum, who founded... View Details
Keywords: Carmen Nobel
- 18 Aug 2022
- Op-Ed
Your Best Employees Are Burning Out: A Framework for Retaining Talent
past four decades, organizations ranging from Fortune 500 companies to federal, state, and local governments have slashed benefits, retirements, job security, and labor protections. These actions have saved companies trillions of dollars... View Details
Keywords: by Hise Gibson and MaShon Wilson
- 12 Apr 2017
- Research & Ideas
Why Productivity Suffers When Employees Are Allowed to Schedule Their Own Tasks
tendency to save the worst for last was another factor: When a queue included both easy and difficult cases, the radiologists were more likely to avoid the first-in-first-out policy, presumably so they could get the shorter cases out of... View Details
- 2012
- Other Unpublished Work
Towards Efficiencies in Canadian Internet Traffic Exchange
By: Benjamin Edelman and Bill Woodcock
Canadian Internet access is heavily and unnecessarily dependent upon foreign infrastructure, especially U.S. infrastructure. This dependence imposes significant burdens upon Canadian Internet users:
* Service prices are higher than would be the case if... View Details
* Service prices are higher than would be the case if... View Details
Keywords: Networks; Canada; Privacy; Technology Networks; Rights; Communication Technology; Internet; Ethics; Telecommunications Industry; Canada
Edelman, Benjamin, and Bill Woodcock. "Towards Efficiencies in Canadian Internet Traffic Exchange." Canadian Internet Registration Authority, September 2012.
- March 2022
- Article
Where to Locate COVID-19 Mass Vaccination Facilities?
By: Dimitris Bertsimas, Vassilis Digalakis Jr, Alexander Jacquillat, Michael Lingzhi Li and Alessandro Previero
The outbreak of COVID-19 led to a record-breaking race to develop a vaccine. However, the limited vaccine capacity creates another massive challenge: how to distribute vaccines to mitigate the near-end impact of the pandemic? In the United States in particular, the new... View Details
Keywords: Vaccines; COVID-19; Health Care and Treatment; Health Pandemics; Performance Effectiveness; Analytics and Data Science; Mathematical Methods
Bertsimas, Dimitris, Vassilis Digalakis Jr, Alexander Jacquillat, Michael Lingzhi Li, and Alessandro Previero. "Where to Locate COVID-19 Mass Vaccination Facilities?" Naval Research Logistics Quarterly 69, no. 2 (March 2022): 179–200.
- 25 Aug 2014
- HBS Case
Starbucks Reinvented
conference of that size is such an unusual thing to do when faced with a cash crunch," Koehn says. "Schultz understood that what saves and breaks businesses is much more than cash. In the midst of so much turbulence, it's all... View Details
- 24 Oct 2016
- Research & Ideas
Bernie Madoff Explains Himself
in history. “Madoff is an extreme case in many ways, but in other ways, he is just someone who fell prey to biases and the tendency to rationalize” Madoff’s phone-time allowance was limited, and he saved much of it for his conversations... View Details