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  • 01 Dec 2019
  • News

Remix

wasn’t behaving inappropriately—Simmons acted like her champion. She held out hope that if she established enough of a professional reputation she could jump categories, from sexual object to respected colleague. The Show’s soundtrack was... View Details
Keywords: Jen McFarland Flint; photographed by Chris Sorensen; #MeToo; DefJam; Arts, Entertainment
  • 17 Apr 2022
  • Book

How to Avoid the 'Ethical Slide' That Leads Companies Astray

reputation is attractive,” she says. Not only that, “those companies are more steady and less volatile. They do not go through huge ethical collapses. They’re well-managed, and they’re able to respond [to challenges].” In addition, in... View Details
Keywords: by Lane Lambert
  • Web

Leadership Transitions | Baker Library | Bloomberg Center | Harvard Business School

culture of greater competitiveness in the investment banking business itself with the potential for increased algorithmic trading strategies, volume of business, and potential commissions. “Investment banking, which had historically built its View Details
  • Web

Beth Clark | About

Elizabeth (Beth) Clark Bio As the Chief Information Officer at Harvard Business School (HBS), Beth Clark oversees the transformation and strengthening of enterprise IT, ensuring alignment with the School's reputation for excellence.... View Details
  • Web

Hawes Hall | About

executive, and industry leader, Hawes established a remarkable record of success while maintaining a reputation for character and integrity. In 1972, he founded Insurance Investment Associates, which became the country’s leading M&A... View Details
  • 20 Feb 2020
  • Op-Ed

Love in the Office Is Wonderful. Except for CEOs.

its inappropriateness—by noting that if they had taken definitive action when those concerns were first expressed, "much, if not all, of the damage would have been averted." Key employees worried about the scarring effect on the organization’s View Details
Keywords: by Regina Herzlinger
  • May 2017 (Revised March 2018)
  • Case

David Dao on United Airlines

By: Benjamin Edelman and Jenny Sanford
In widely circulated videos, United staff and Chicago security forcibly remove a passenger from his paid seat on an aircraft, injuring him severely. United leadership must decide how to respond to public outcry. View Details
Keywords: Crisis Management; Service Operations; Air Transportation; Contracts; Reputation; Air Transportation Industry; Chicago
Related
  • 09 Oct 2001
  • Research & Ideas

Driven: How Human Nature Shapes Organizations

identity and reputation from unjust attacks. And the firm as a whole needs a similar defensive capacity for its dealings with hostile competitive firms, community groups, or governmental agencies. The defending and learning drives can... View Details
Keywords: by Paul Lawrence & Nitin Nohria
  • 09 Feb 2021
  • News

Investing in Entrepreneurship

reflecting an outstanding career.” “Peter Crisp has played a leadership role in venture capital. His name and reputation will guide our work to further entrepreneurship and innovation at HBS and at Harvard,” said Eisenmann. “I am honored... View Details
Keywords: Susan Young
  • February 2010
  • Case

Applied Research Technologies, Inc.: Global Innovation's Challenges

By: Christopher A. Bartlett and Heather Beckham
Applied Research Technologies, Inc. (ART) is a diversified technology company which has used its entrepreneurial culture and encouragement of innovation as an ongoing competitive advantage. The case concentrates on the challenges faced by Peter Vyas, the Filtration... View Details
Keywords: Management Style; Managerial Roles; Management Practices and Processes; Reputation; Organizational Culture; Innovation and Management; Competitive Advantage; Entrepreneurship; Management Systems; Cross-Cultural and Cross-Border Issues; Technology Industry
Related
  • 28 Jan 2020
  • Book

Advanced Leadership Requires More Than Outside-The-Box Thinking

he was crazy to risk his reputation on something so novel. But he told himself, “It’s not about me.” It’s about the mission and the people and communities to be served. So he took the risk and is now getting ready to scale his model,... View Details
Keywords: by Sean Silverthorne
  • 10 Apr 2014
  • Research & Ideas

John Kotter’s Plan to Accelerate Your Business

years, the company reported it had hastened the creation of partnerships by 55 percent, grew sales by 44 percent, boosted operating income by 300 percent, increased market cap 155 percent to over $10 billion, and enhanced its reputation... View Details
Keywords: by Kim Girard
  • 19 Mar 2014
  • Research & Ideas

A Brand Manager’s Guide to Losing Control

"The feeling that nobody's listening or responding is very frustrating," Avery says. "If social media managers can cut down a company's response time, then they can improve a brand's reputation by quickly turning negative... View Details
Keywords: by Carmen Nobel; Advertising
  • Research Summary

The Institutional Foundations of Lending: Indirect Regulation and State-Building

The Institutional Foundations of Lending: Indirect Regulation and State-Building makes two main theoretical contributions to the scholarship on credit markets and institutional development. First, the book demonstrates that opportunistic lenders can take... View Details
  • 28 May 2019
  • Research & Ideas

Investor Lawsuits Against Auditors Are Falling, and That's Bad News for Capital Markets

reputation. Investors trust that they will provide effective monitoring, and auditors exist because of that trust. But the audit firms are large organizations and the work is complex. Mistakes happen and cause us to lose that trust. The complement to View Details
Keywords: by Martha Lagace; Financial Services; Accounting
  • 28 Nov 2005
  • Research & Ideas

Unilever: Transformation and Tradition

extent to influence how policies were interpreted, in part because of the respect in which the company was held. The corporate reputation for integrity and competence was a major competitive advantage in this respect. A part of the reason... View Details
Keywords: by Geoffrey Jones; Consumer Products
  • 11 Mar 2019
  • Research & Ideas

Branding Sells Cereal, Handbags, and Vacations. Can It Sell a Country?

Administration. “Part of that is affecting what people in other countries perceive your country to be.” What does it take to create Denmark’s reputation for modern design or Bali’s Eat Pray Love-style picture of tropical centeredness?... View Details
Keywords: by Danielle Kost; Tourism
  • February 2023
  • Case

Ransomware Attack at Springhill Medical Center

By: Suraj Srinivasan and Li-Kuan (Jason) Ni
In July, 2019, Springhill Medical Center (“SMC”) in Mobile, Alabama, fell prey to a malicious ransomware attack that crippled the hospital’s internal network systems and public-facing web page. While the hospital rushed to securely restore the network, medical... View Details
Keywords: Disruption; Communication; Communication Strategy; Decision Making; Decision Choices and Conditions; Judgments; Corporate Accountability; Corporate Disclosure; Corporate Governance; Governance Controls; Policy; Employees; News; Cybersecurity; Digital Strategy; Information Infrastructure; Information Management; Internet and the Web; Crisis Management; Resource Allocation; Risk Management; Negotiation Tactics; Failure; Business and Stakeholder Relations; Attitudes; Behavior; Perception; Reputation; Trust; Public Opinion; Social Issues; Health Industry; United States; Alabama
Related
  • 07 May 2012
  • Research & Ideas

The Art of Haggling

"In the long run, reputations matter," Wheeler says. "And what we think of ourselves when we look in the mirror may matter even more. When parties can get beyond mere haggling and are able to create tangible value, they may... View Details
Keywords: by Katie Johnston
  • 01 Jan 2010
  • News

James Dimon, MBA 1982

strong reputation for social and corporate responsibility. Dimon came to JPMorgan from Bank One, where, as chairman and CEO, he turned a $511 million loss in 2000 into record earnings of $3.5 billion by 2003, when he engineered its sale... View Details