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  • 24 Aug 2009
  • Research & Ideas

SuperCorp: Values as Guidance System

competitive labor markets because of their reputations and values. "At first, we thought of our reputation conceptually, as something that we needed to keep improving. Now we know it affects our ability... View Details
Keywords: by Rosabeth Moss Kanter
  • 30 Aug 2004
  • Research & Ideas

Mapping Your Board’s Effectiveness

corporate strategy—create value by becoming known for better governance and greater transparency to external providers? Can they lower their cost of capital and perhaps get a valuation premium based on the reputation and performance of... View Details
Keywords: by Robert S. Kaplan
  • 05 Dec 2017
  • Research & Ideas

What We've Learned from 101 Entrepreneurs in Emerging Markets

countries? Khanna: Geoff and I, with Cheng Gao and Tiona Zuzul, wrote a piece on reputation as being central to how these iconic leaders have built country-reshaping enterprises. It’s a fun piece, now published in a leading academic... View Details
Keywords: by Sean Silverthorne
  • 01 Jun 2010
  • Sharpening Your Skills

Sharpening Your Skills: Social Reporting

greater clarity about the relationship between financial and nonfinancial key performance indicators; better management decisions; deeper engagement with the broad stakeholder community; and lower reputational risk. How Can Nonprofit... View Details
Keywords: by Staff
  • May 2009 (Revised November 2009)
  • Case

Ralph Nader: When Purpose and Legacy Collide

By: Nitin Nohria and Umaimah Mendhro
This case tells the story of Ralph Nader's leadership, from his success as a crusader for consumer interests and active public participation in the political process to his controversial campaigns for the U.S. presidency. View Details
Keywords: Values and Beliefs; Government and Politics; Leadership; Personal Development and Career; Reputation; Public Opinion; Public Administration Industry
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Nohria, Nitin, and Umaimah Mendhro. "Ralph Nader: When Purpose and Legacy Collide." Harvard Business School Case 409-117, May 2009. (Revised November 2009.)
  • 28 Apr 2010
  • Research & Ideas

Earth Day Reflections

produced. Scoring high in all these categories, BMW believes that its reputation as the world's "greenest" car company plays an important role in brand awareness and customer satisfaction, factors that contribute to revenue... View Details
Keywords: by Staff
  • 06 Oct 2011
  • What Do You Think?

How Will the ‘Moneyball Generation’ Influence Management?

management in the future. Rahul Kamath commented, " the Moneyball generation is already with us. Here in India, being good in analytics is a kind of pre-requirement for admissions to B-schools." This raises an interesting set of questions for other highly... View Details
Keywords: by James Heskett
  • April 1990
  • Case

Philip Morris Companies' ""Bill of Rights"" Sponsorship Program

By: Stephen A. Greyser and Norman Klein
Describes the new policy of the National Archives of inviting corporate cosponsorship of historic exhibits and commemorations. In November 1989, Philip Morris Companies (PM) became the first cosponsor of the bicentennial commemoration of the Bill of Rights, and used... View Details
Keywords: Policy; Brands and Branding; Decisions; Advertising; Marketing Strategy; Risk and Uncertainty; Financing and Loans; Reputation; Nonprofit Organizations
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Greyser, Stephen A., and Norman Klein. Philip Morris Companies' ""Bill of Rights"" Sponsorship Program. Harvard Business School Case 590-108, April 1990.
  • 14 May 2019
  • Research & Ideas

Ethics Bots and Other Ways to Move Your Code of Business Conduct Beyond Puffery

to mitigate sanctions. “Perhaps even more important in today’s environment, you are also limiting reputational risk,” Soltes says, pointing to negative news stories or error-filled posts on social media that can undermine a company’s... View Details
Keywords: by Michael Blanding
  • 28 Jan 2013
  • Research & Ideas

Helping Yelp Create More Accurate Reviews

Yelp.com, with Weijia Dai, of the University of Maryland; Jungmin Lee, of Sogang University and the Institute for the Study of Labor; and Ginger Jin, of the University of Maryland and the National Bureau of Economic Research. (The research is a follow-up to Luca's 2011... View Details
Keywords: by Kim Girard; Food & Beverage
  • 28 Jul 2015
  • First Look

First Look: July 28, 2015

tend to be more extreme (favorable or unfavorable) than other reviews, and the prevalence of suspicious reviews has grown significantly over time. Second, a restaurant is more likely to commit review fraud when its reputation is weak,... View Details
Keywords: Carmen Nobel
  • 06 Nov 2019
  • Working Paper Summaries

Why Does Business Invest in Education in Emerging Markets? Why Does It Matter?

Keywords: by Valeria Giacomin, Geoffrey Jones, and Erica Salvaj
  • 2022
  • Working Paper

Do Startups Benefit from Their Investors' Reputation? Evidence from a Randomized Field Experiment

By: Shai Benjamin Bernstein, Kunal Mehta, Richard Townsend and Ting Xu
We analyze a field experiment conducted on AngelList Talent, a large online search platform for startup jobs. In the experiment, AngelList randomly informed job seekers of whether a startup was funded by a top-tier investor and/or was funded recently. We find that the... View Details
Keywords: Startup Labor Market; Investors; Randomized Field Experiment; Certification Effect; Venture Capital; Business Startups; Human Capital; Job Search; Reputation
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Bernstein, Shai Benjamin, Kunal Mehta, Richard Townsend, and Ting Xu. "Do Startups Benefit from Their Investors' Reputation? Evidence from a Randomized Field Experiment." Harvard Business School Working Paper, No. 22-060, February 2022.
  • 2008
  • Working Paper

How Did Increased Competition Affect Credit Ratings?

The credit rating industry has historically been dominated by just two agencies, Moody's and S&P, leading to longstanding legislative and regulatory calls for increased competition. The material entry of a third rating agency (Fitch) to the competitive landscape offers... View Details
Keywords: Credit; Financial Markets; Governing Rules, Regulations, and Reforms; Quality; Reputation; Competition; Financial Services Industry
Citation
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Becker, Bo, and Todd Milbourn. "How Did Increased Competition Affect Credit Ratings?" Harvard Business School Working Paper, No. 09-051, October 2008. (Revised July 2009, September 2010.)
  • December 2001
  • Article

Enforcing Property Rights Through Reputation: Groups in Mexico's Early Industrialization, 1878-1913

By: Noel Maurer and Tridib Sharma
Keywords: History; Rights; Groups and Teams; Reputation; Property; Developing Countries and Economies; Mexico
Citation
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Maurer, Noel, and Tridib Sharma. "Enforcing Property Rights Through Reputation: Groups in Mexico's Early Industrialization, 1878-1913." Journal of Economic History 61, no. 4 (December 2001): 950–973.
  • 03 May 2021
  • What Do You Think?

Where Does CEO Activism Go From Here?

the answer, it’s clear that others—employees, customers, suppliers, politicians, the general public—do. As a frequent speaker at various corporate events, I was tempted to think that my name and reputation was the attraction until I saw... View Details
Keywords: by James Heskett
  • 28 Nov 2016
  • Research & Ideas

Challenging the Belief that Liability Laws Kill Medical Device Innovation

minimize risk of stress and loss of time dealing with claims and costs to their reputation and future employment. On the other side of the equation, a cap on damages through tort reform can influence whether or not a doctor is sued in the... View Details
Keywords: by Michael Blanding; Medical Devices & Supplies
  • 04 Dec 2018
  • First Look

New Research and Ideas, December 4, 2018

significantly increasing ROE, and they did so at least in part due to their reputational or status concerns. The ROE increase was predominantly driven by improvements in margins, which were in turn partially driven by cutting R&D... View Details
Keywords: Dina Gerdeman
  • 10 Dec 2001
  • Research & Ideas

Governance in India and Around the Globe

powerhouses and because India is generally very far from world standards in what constitutes good corporate governance. The success and generally positive reputation of India's software firms—in contrast to most of India's other... View Details
Keywords: by Tarun Khanna & Krishna Palepu; Technology
  • 13 Feb 2018
  • First Look

New Research and Ideas, February 13, 2018

provide firms with an opportunity to leverage their know-how and reputation across countries to create value. However, it remains challenging for them to actually capture that value using traditional Intellectual Property (IP) tools. In... View Details
Keywords: Sean Silverthorne
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