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Show Results For
- All HBS Web
(1,631)
- People (2)
- News (381)
- Research (896)
- Events (5)
- Multimedia (47)
- Faculty Publications (575)
- 01 Jun 2022
- News
Italian Catholic Churches’ Role in the Assimilation of Immigrants
- 2008
- Article
Learning (Not) to Talk About Race: When Older Children Underperform in Social Categorization
By: Evan P. Apfelbaum, Kristin Pauker, Nalini Ambady, Samuel R. Sommers and Michael I. Norton
The present research identifies an anomaly in sociocognitive development, whereby younger children (8 and 9 years) outperform their older counterparts (10 and 11 years) in a basic categorization task in which the acknowledgment of racial difference facilitates... View Details
Apfelbaum, Evan P., Kristin Pauker, Nalini Ambady, Samuel R. Sommers, and Michael I. Norton. "Learning (Not) to Talk About Race: When Older Children Underperform in Social Categorization." Developmental Psychology 44, no. 5 (2008).
- December 2009
- Article
Media Markets and Localism: Does Local News en Español Boost Hispanic Voter Turnout?
By: Felix Oberholzer-Gee and Joel Waldfogel
Since the dawn of broadcasting, and especially in the past decade, Americans have turned their attention from local to more distant sources of news and entertainment. While the integration of media markets will raise the private welfare of many consumers, critics of a... View Details
Keywords: Voting; Ethnicity; Behavior; Local Range; Journalism and News Industry; Journalism and News Industry; United States
Oberholzer-Gee, Felix, and Joel Waldfogel. "Media Markets and Localism: Does Local News en Español Boost Hispanic Voter Turnout?" American Economic Review 99, no. 5 (December 2009).
- May 28, 2018
- Article
How Companies Can Identify Racial and Gender Bias in Their Customer Service
By: Alexandra C. Feldberg and Tami Kim
Research shows that minority customers — blacks and Asians — regularly receive worse customer service than whites in ways that are not immediately obvious to onlookers (or even managers). These results prompt a couple of questions for executives and managers. One, does... View Details
Keywords: Internal Audit; Customers; Service Delivery; Prejudice and Bias; Race; Gender; Organizational Change and Adaptation
Feldberg, Alexandra C., and Tami Kim. "How Companies Can Identify Racial and Gender Bias in Their Customer Service." Harvard Business Review (website) (May 28, 2018).
- 04 Aug 2021
- Research & Ideas
Worried About the Great Resignation? Be a Good Company to Come From
the food and drinks industry are increasing wages, and in a concession to work-life balance, Walmart and Target even opted to close on Thanksgiving. However, in the View Details
Keywords: by Sandra J. Sucher and Shalene Gupta
- September 2020
- Teaching Note
West Side United: Hospitals Tackle the Racial Health and Wealth Gap
By: Rosabeth Moss Kanter and Joyce J. Kim
Teaching Note for HBS Case No. 321-026. View Details
Keywords: COVID-19; COVID; Hospital; Coalition; Health Pandemics; Race; Health; Wealth and Poverty; Equality and Inequality; Change; Leadership; Chicago
- 15 Aug 2016
- Research & Ideas
Black Swans and Big Trends Can Ruin Anyone's Internet Prediction
"What I’ve said that turned out to be right will be considered obvious, and what was wrong will be humorous" —Bill Gates, The Road Ahead, 1995 In 2001, I wrote a book explaining why accelerated growth strategies created value for some... View Details
- 19 Jun 2020
- Blog Post
Black MBA Students Pen Letters to the HBS Community: Letter 4/5
other, and finally demand the communities, companies, and institutions that represent you also reflect on and act on their role in perpetuating or benefitting from racism. I... View Details
- 11 Jun 2021
- Blog Post
Saying “Race” Out Loud: Leading Conversations on Diversity in HBS Classrooms
As an organizational behavior scholar, diversity and identity expert, and an assistant professor of management at University of Pennsylvania’s Wharton School, Dr. Stephanie Creary has become a recognized... View Details
- 06 Dec 2021
- News
Action Plan: Whole Sale
values: “Gen Z consumers expect the brands they support to take a stand, especially on social justice issues.” Build a more inclusive team. The Gen Z audience expects inclusivity—in terms of race but also in terms of gender, sexual... View Details
- 1 Aug 2010
- Conference Presentation
Firm Performance, Top Management and Minority Hiring: African‐American Coaches in the NFL, 1970‐2007
By: Andrew Hill and David Thomas
Studies of minority hiring have found that low-status firms are more likely to hire minority candidates. However, most work has examined hiring for entry and mid-level positions, not senior management, which differs in the level of 1) uncertainty regarding the optimal... View Details
- 03 Nov 2016
- HBS Seminar
Olav Sorenson, Yale University
- February 1993 (Revised March 2003)
- Case
India (A)
By: Richard H.K. Vietor, Waleed J. Iskandar and Max L. Weston
Outlines India's import substitution strategy and its planned development process. The effects of the difficult political and social context on economic development are analyzed. The failure of the system to achieve sustainable growth and improvement leads to attempts... View Details
Keywords: Strategy; Ethnicity; Development Economics; Trade; Economic Growth; Policy; Government and Politics; India
Vietor, Richard H.K., Waleed J. Iskandar, and Max L. Weston. "India (A)." Harvard Business School Case 793-112, February 1993. (Revised March 2003.)
- Forthcoming
- Article
Racial Discrimination and the Social Contract: Evidence from U.S. Army Enlistment During WWII
By: Nancy Qian and Marco Tabellini
This paper documents that the Pearl Harbor attack triggered a sharp increase in volunteer enlistment rates of American men, the magnitude of the increase was smaller for Black men than for white men and the Black-white gap was larger in counties with higher levels of... View Details
Keywords: State Capacity; Institutions; War; History; Race; Prejudice and Bias; Government Administration
Qian, Nancy, and Marco Tabellini. "Racial Discrimination and the Social Contract: Evidence from U.S. Army Enlistment During WWII." Review of Economic Studies (forthcoming). (Pre-published online May 22, 2025. Available also from KelloggInsight, HBS Working Knowledge, NBER, and LSE.)
- Article
When Seeking Help, Women and Racial/Ethnic Minorities Benefit from Explicitly Stating Their Identity
By: Erika L. Kirgios, Aneesh Rai, Edward H. Chang and Katherine L. Milkman
Receiving help can make or break a career, but women and racial/ethnic minorities do not always receive the support they seek. Across two audit experiments—one with politicians and another with students—as well as an online experiment (total n = 5,145), we test whether... View Details
Keywords: Support; Marginalized Communities; Personal Development and Career; Equality and Inequality; Identity; Race; Gender; Communication Intention and Meaning
Kirgios, Erika L., Aneesh Rai, Edward H. Chang, and Katherine L. Milkman. "When Seeking Help, Women and Racial/Ethnic Minorities Benefit from Explicitly Stating Their Identity." Nature Human Behaviour 6, no. 3 (March 2022): 383–391.
- 21 Jul 2016
- News
White people think racism is getting worse. Against white people
- 30 Aug 2011
- First Look
First Look: August 30
311-118 Worldwide, and in the U.S. marketplace in particular, the French cachet of L'Oréal was one of its most powerful marketing tools. However, with the opening up of emerging markets, L'Oréal had to cater to a diverse customer base: an... View Details
Keywords: Sean Silverthorne