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  • All HBS Web  (1,321)
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  • 01 Nov 2012
  • Research & Ideas

Book Excerpt: Judgment Calls

women's beauty products enterprise Tweezerman faced the dilemma that every entrepreneurial growth company eventually confronts: "How much bigger can we get—can we handle the risk, the scale, the exposure, and the demands on our... View Details
Keywords: by Thomas H. Davenport & Brook Manville; Consumer Products
  • 12 Oct 2011
  • Research & Ideas

Creating Online Ads We Want to Watch

30-second consumer product advertisements. Out of 28 ads, 14 were chosen because they were decidedly provocative; the researchers expected them to evoke either joy or surprise in the viewers at different points in the brief plot. The... View Details
Keywords: by Carmen Nobel; Consumer Products
  • 29 Oct 2000
  • Research & Ideas

Building a Powerful Prestige Brand

started their business, their product line enjoyed little consumer awareness outside New York City. But the couple was determined to build a large market for premium cosmetics. One of the earliest and most... View Details
Keywords: by Nancy F. Koehn; Consumer Products; Consumer Products; Consumer Products
  • 15 Dec 2008
  • Research & Ideas

The Surprisingly Successful Marriages of Multinationals and Social Brands

arrangements from the perspective of the "elephants"? A: Most successful large companies excel at business planning, allocation of capital, and execution. Many are also good at product innovation in the small, continuous... View Details
Keywords: by Sarah Jane Gilbert; Consumer Products; Consumer Products
  • 13 Aug 2014
  • Lessons from the Classroom

Managing the Family Business: Entrepreneurs Needed for Long-Run Success

lines of business, rejuvenate the founder's legacy, and put the enterprise on a new growth path. Entrepreneurs (typically family members) working outside the business but with family financial support can keep talented kin inside a... View Details
Keywords: by Michael J. Roberts
  • 08 Jul 2002
  • Research & Ideas

How to Fashion Your New E-Business Model

when a market participant or network of participants is able to leverage capabilities and infrastructure to increase revenues and profitability within a single product line or market. Economies of scope are... View Details
Keywords: by Lynda M. Applegate
  • 19 Nov 2001
  • Research & Ideas

Alfred Chandler on the Electronic Century

public use—major new products of either consumer electronics or computer hardware with their essential software technologies. In the United States, no enterprise had the capability to commercialize new consumer electronics technologies.... View Details
Keywords: by Alfred D. Chandler, Takashi Hikino & Andrew Von Nordenflycht; Consumer Products; Consumer Products; Consumer Products; Consumer Products; Consumer Products
  • 20 Jul 2016
  • Research & Ideas

Airplane Design Brings Out the Class Warfare in Us All

cruise lines use two different passenger models. In one, passengers pay for an expensive cabin boarding that separates them from the view of lower-fare passengers the entire trip. The second allows lower-fare passengers to witness “the... View Details
Keywords: by Dina Gerdeman; Air Transportation; Sports; Travel
  • 13 Aug 2007
  • Research & Ideas

The Dark Side of Trust

black plumber. Some brochures included a line that TrapGuard was certified by the International Plumbing Code, a set of standards developed by the International Code Council. Others did not. A month later, the research team followed up... View Details
Keywords: by Sean Silverthorne; Service
  • 07 Nov 2007
  • Op-Ed

How Marketing Hype Hurt Boeing and Apple

would be delayed. Apple's stock, although it rebounded after a strong earnings report, dropped six percent when the company announced a $200 price cut on the iPhone only 8 weeks after the product launched. CEOs, often dismissive of... View Details
Keywords: by John Quelch; Consumer Products; Consumer Products
  • 23 Jun 2003
  • Research & Ideas

Psychology, Pathology, and the CEO

financial and strategic decision making. But along the way, I also noted another important aspect of this leadership task, a related line of effort that seemed to go largely unnoticed and unstudied by observers but that was just as vital... View Details
Keywords: by Rosabeth Moss Kanter
  • 07 Jan 2009
  • What Do You Think?

Is the World Really Flat?

Arnott put it, "Entrepreneurship is the motor that gets technology to market." According to Kamal Gupta, "Scientific research and technological innovations create new products, but the top line and bottom View Details
Keywords: by Jim Heskett
  • 25 Feb 2013
  • Research & Ideas

Lean Strategy Not Just for Start-Ups

steady business with TurboTax, the tax preparation software that has been a part of the company's product line since its 1993 acquisition of ChipSoft. Thus it makes sense for the company to innovate within... View Details
Keywords: by Carmen Nobel; Financial Services
  • 31 Dec 2012
  • Research & Ideas

Most Popular Stories of 2012

Product Published: April 23, 2012 Upgrades to existing product lines make up a huge part of corporate research and development activity, and with every upgrade comes the... View Details
Keywords: by Staff
  • 25 Jul 2007
  • Lessons from the Classroom

The Evolution of Apple

success as it continues to expand its product line into handheld devices like the iPod and, now, the iPhone? The Apple case originally appeared in 1992 and has been rewritten 5 times since. "The company... View Details
Keywords: by Julia Hanna; Computer; Technology
  • 03 Jul 2018
  • What Do You Think?

Should CEO Satya Nadella Cancel Microsoft’s Contract with ICE?

Madrolly When Should a Board Encourage a Triple Bottom Line Philosophy? Respondents to this month’s column provided a resounding “no” to the question of whether CEO Satya Nadella should accede to the wishes of a vocal minority of... View Details
Keywords: by James Heskett; Computer; Technology
  • 22 Jul 2015
  • Research & Ideas

Name Your Price. Really.

galleries. But there was a catch: I couldn't just put my money in a slot; I had to stand in line with everyone else, many of whom were paying the suggested donation of $15. Sometimes, I boldly told the clerk I would pay 5 cents. Other... View Details
Keywords: by Michael Blanding; Consumer Products
  • 15 Sep 2003
  • Research & Ideas

The Lessons of New-Market Disruption

characterized disk drive capability. In fact, it had been HP's consistently superior capacity that had enabled the DMD to hold a profitable position. DMD's existing customers, high-performance laptop and desktop manufacturers, were not interested in the 1.3" model... View Details
Keywords: by Clark Gilbert; Technology
  • 26 Jan 2004
  • Research & Ideas

What Developing-World Companies Teach Us About Innovation

Says Philippe Pommez, Natura's R&D director, "The hard part is not finding the new technology; it is knowing what you are looking for. This is where our conceptualization of new products and new View Details
Keywords: by Donald N. Sull, Alejandro Ruelas-Gossi & Martin Escobari
  • 05 May 2003
  • What Do You Think?

Is This a Golden Era for Marketing Productivity?

percent of new products fail within five years ... To the extent that a few, well-chosen customers might provide valuable insights into what would improve the quality of life, Professor Zaltman's ideas might be just what marketing has... View Details
Keywords: by James Heskett
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