Processing Costs - Publications - Faculty & Research

15 Mar 2022
Research & Ideas

This Workplace Certification Made Already Safe Companies Even Safer

according to the working paper Do Management System Standards Indicate Superior Performance? Evidence from the OHSAS 18001 Occupational Health and Safety Standard. To earn the voluntary certification, workplaces need to demonstrate that their View Details

Keywords: by Rachel Layne

17 Jan 2023
Book

Good Companies Commit Crimes, But Great Leaders Can Prevent Them

reduces sanctions and penalties, to report. However, even if the company is not charged, they may still be forced to engage in internal investigations that can cost many millions of dollars; civil regulators like the SEC may choose to... View Details

Keywords: by Lane Lambert

15 May 2018
First Look

New Research and Ideas, May 15, 2018

help senior leaders achieve their goals. Too often, they’re done for short-term gain, but the cost savings are overshadowed by bad publicity, loss of knowledge, weakened engagement, higher voluntary turnover, and lower innovation, which... View Details

Keywords: Dina Gerdeman

August 2023
Case

Kariyer.net: Recruiting AI

By: Shunyuan Zhang, Fares Khrais and Namrata Arora

In 2017, Fatih Uysal (AMP 2021) became CEO of Kariyer.net. By then, the business was already the industry leading online job board in Turkey. However, faced with stalling growth, a turbulent macroenvironment, and growing competition from international players, Uysal... View Details

Citation

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11 May 2009
Research & Ideas

The IT Leader’s Hero Quest

process redesign. Over the years, the CIO job has remained a hot seat in business and has, in turn, become a key management position in executing a company's competitive cost structure and strategy. It has... View Details

Keywords: by Martha Lagace

17 Jan 2019
Research & Ideas

Why Business Should Support Employees Who Are Caregivers

supporting caregivers a critical talent management issue, according to a new report, The Caring Company: How Employers Can Cut Costs and Boost Productivity by Helping Employees Manage Caregiving Needs, by Harvard Business School’s Joseph... View Details

Keywords: by Danielle Kost; Health

20 Dec 2016
First Look

December 20, 2016

regulatory guidelines. Finally, I consider how the regulatory process affects small firms' market entry patterns and find that small firms are less likely to be pioneers in new device markets, a fact consistent with relatively higher... View Details

Keywords: Carmen Nobel

28 May 2020
Research & Ideas

Coronavirus Could Create a 'Bankruptcy Pandemic'

are processed through the same United States Bankruptcy Court system, and are overseen by the same pool of federal bankruptcy judges, who currently number about 350 only. The bankruptcy process also requires... View Details

Keywords: by Dina Gerdeman; Financial Services; Banking

15 Dec 2003
Research & Ideas

The New Global Business Manager

by those three views at the table, and create the process for its debate and resolution. The role of top management is to create channels of engagement and the forums for interaction to facilitate that process, and to put a thumb on the... View Details

Keywords: by Cynthia Churchwell

02 Oct 2017
What Do You Think?

Do Bitcoin and Digital Currency Have a Future?

specific use of the asset class when he observed that a possible use of Bitcoin could be “hedge funds betting on sovereign debt defaults.” Charles Sabatier III added that Bitcoin is the most secure financial network in the world. “The infrastructure that View Details

Keywords: by James L. Heskett; Financial Services

05 Sep 2019
Sharpening Your Skills

Making the Right Technical Hire

If I had a nickel for every time I get an email or text asking if I know any full stack developers for hire, I could cover the cost of my next trip to San Francisco. I’m also struck by the number of founders who say they’re raising more... View Details

Keywords: by Julia Austin; Technology

18 Dec 2013
HBS Case

Lessons from the Lance Armstrong Cheating Scandal

Had he not chosen to dope, Hamilton may not have achieved the victories he did. But the cost of following Armstrong was personal disgrace. "This is not a free ride," says Rose. "You have to be prepared to live with the... View Details

Keywords: by Michael Blanding; Sports

25 Jul 2016
Research & Ideas

Who is to Blame for 'The Great Training Robbery'?

training typically doesn’t yield the return on investment in improved organizational effectiveness and performance that companies expect. “Individual development has to take place in the context of a larger change process motivated by the... View Details

Keywords: by Roberta Holland; Education

26 Nov 2001
Op-Ed

Why Corporate Budgeting Needs To Be Fixed

able to realize the sales before the end of the quarter and thus fulfill their budget goal and make their bonuses. But the high cost of assembling the goods at a distant location—it required not only the rental of the warehouse but also... View Details

Keywords: by Michael C. Jensen

23 May 2012
Research & Ideas

Five Ways to Make Your Company More Innovative

including cars and refrigerators. It has projects in development with GM's OnStar and in cloud computing. In addition, Verizon CEO Lowell McAdam sees small "pots of gold" everywhere in the business, even in the traditional landline side, preaching View Details

Keywords: by Garry Emmons, Julia Hanna & Roger Thompson

13 Jun 2011
HBS Case

Mobile Banking for the Unbanked

Per the South African government, only licensed banks were allowed to take deposits. The cost of a license was the equivalent of $34 million—a hefty fee for a startup—and the South African Reserve Bank was wary of issuing new permits.... View Details

Keywords: by Carmen Nobel; Banking; Communications; Telecommunications

12 Jun 2012
First Look

First Look: June 12

seek and how firms could deliver it. The result can be new revenue, increased customer satisfaction and loyalty, positive word of mouth, and cost savings. The multiyear process to price the 8 million tickets... View Details

Keywords: Sean Silverthorne

13 Nov 2019
Research & Ideas

Don't Turn Your Marketing Function Over to AI Just Yet

leverage content from customers’ product reviews to identify their future needs. But here the human analysts are key players. They must review the selected content and formulate customer needs, because natural language processing... View Details

Keywords: by Kristen Senz

01 Mar 2021
What Do You Think?

What Does Remote Work Mean for Middle Managers?

the faster, smoother, more responsive, cross-functional process design that characterized Michael Hammer’s and James Champy’s pathbreaking work in the early 1990s. However, one could also make the argument that middle managers have the... View Details

Keywords: by James Heskett

07 Jul 2003
What Do You Think?

Can We Have Too Much Productivity Improvement?

improvements improve life somewhere in the globe, but not necessarily in the U.S.A." Bill Donohue wrote that "In the 20's ... the root cause may perhaps have been the massive building of low cost assembly line-based industrial... View Details