Problem Solving - Publications - Faculty & Research

Research Summary

Overview

The overarching goal of my research is to produce works that are influential and informative to both academics and practitioners in the field of operations management. To accomplish this, I collaborate with industry partners who provide knowledge about their field,... View Details

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Leadership - Faculty & Research

Delivery & Payment By: Robert S. Kaplan , David N. Bernstein and Mary L. Witkowski 2023 Book Move Fast and Fix Things: The Trusted Leader's Guide to Solving Hard Problems By: Frances X. Frei and Anne Morriss... View Details

30 May 2024
News

How to Have Effective Conversations

every single discussion is made up of different kinds of conversations. And in general, those conversations fall into one of three buckets. There's these Practical Conversations, where we're talking about plans or we're solving problems.... View Details

04 Jan 2022
Research & Ideas

Scrap the Big New Year's Resolutions. Make 6 Simple Changes Instead.

need to live in harmony with it. As the world confronts climate change, resource depletion, deforestation, and other environmental challenges, it has never been more important for leaders and organizations to internalize these problems... View Details

Keywords: by Kristen Senz

03 Mar 2003
Research & Ideas

Top Ten Legal Mistakes Made by Entrepreneurs

securities laws: "No one with half a brain can offer 'an opportunity to invest in our company' without knowing that there is a regulatory jungle out there." #1: Thinking any legal problems can be View Details

Keywords: by Staff

16 Feb 2010
Research & Ideas

The Outside-In Approach to Customer Service

centricity cannot be achieved by simply listening to customers about their experiences with Best Buy; the company has to commit to owning the customers' problems and working creatively to solve them. Faced... View Details

Keywords: by Sarah Jane Gilbert; Consumer Products

08 Sep 2022
Book

Gen Xers and Millennials, It’s Time To Lead. Are You Ready?

George says, she became an “enabler” for the whole firm. Navigate today’s challenges. Be prepared to successfully lead your company through crises and help solve difficult global problems. In 2014, new General Motors CEO Mary Barra faced... View Details

Keywords: by Lane Lambert

11 Apr 2023
Research & Ideas

Is Amazon a Retailer, a Tech Firm, or a Media Company? How AI Can Help Investors Decide

S&P 500? There are trillions and trillions of pension assets in S&P funds. Some things are just sticky because they are the benchmark. You Might Also Like: 8 Strategies to Sustain Business Innovation Why Technology Alone Can't View Details

Keywords: by Danielle Kost; Consumer Products; Real Estate; Financial Services; Retail

Profile

Loujaine AlMoallim

Coming to HBS is like... Being part of a large community trying to solve a never-ending brain teaser that makes us reevaluate our approach to problem solving. Every class is a new challenge that leaves you... View Details

18 Jun 2020
Research & Ideas

What Is an "Essential" Purchase for a Low-Income Family?

in Boston. [Image: jetcityimage] Related Reading Corporate Tax Cuts Don't Increase Middle Class Incomes These Entrepreneurs Take a Pragmatic Approach to Solving Social Problems Helping Low-Income Families... View Details

Keywords: by Rachel Layne

18 Oct 2022
Research & Ideas

When Bias Creeps into AI, Managers Can Stop It by Asking the Right Questions

Most companies rely on artificial intelligence-based algorithms to make a wide variety of business decisions—from pinpointing the products customers prefer to determining which resumes should go to hiring managers. The problem for... View Details

Keywords: by Rachel Layne

26 May 2023
Blog Post

Bringing Space Tech Back to Earth

helped me become a mini-expert in a lot of different subjects day to day, and on the SEAS side the opportunity to actually build and develop products has been such a cool exercise in the power of creativity and solving tough problems.”... View Details

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Curriculum - Business & Environment

healthcare —while prioritizing decarbonization and net zero initiatives. For the full listing, click here . Reimagining Capitalism: Business and Big Problems (Fall 2024) Ethan Rouen Reimagining Capitalism (ReCap) examines the role that... View Details

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Video - Institute For Strategy And Competitiveness

Michael Porter spoke at the hearing,... 14 Jun 2013 Presentation Why Business Can Be Good at Solving Social Problems Why Business Can Be Good at Solving Social View Details

01 Oct 2001
Research & Ideas

How To Make Restructuring Work for Your Company

address any one of these challenges can cause the restructuring to fail. Having A Business Purpose Restructuring is more likely to be successful when managers first understand the fundamental business/strategic problem or opportunity that... View Details

Keywords: by Stuart C. Gilson

Web

Health Care - Faculty & Research

Kumar, Kevin Schulman and Karen Staman Health care administration educators are at a crossroads: the health care sector is rife with inefficiencies, erratic quality, unequal access, and sky-high costs, complex problems which call for... View Details

19 Oct 2022
Op-Ed

Cofounder Courtship: How to Find the Right Mate—for Your Startup

Rock Center for Entrepreneurship. She's also a startup adviser and angel investor. This article originally appeared on her blog, Being FA and Other Ponderings. You Might Also Like: Who Will Give You the Best Professional Guidance? How Entrepreneurs Can Find the Right... View Details

Keywords: by Julia Austin

28 Nov 2018
HBS Case

On Target: Rethinking the Retail Website

scaling up its capabilities to make decisions and solve problems in other areas of the business, such as marketing, store sales, and the supply chain. But when the time was right, this data-analytic approach... View Details

Keywords: by Dina Gerdeman; Retail

13 Feb 2012
Research & Ideas

The Case Against Racial Colorblindness

The problem is that most of us naturally do notice each other's racial differences, regardless of our employer's policy. “Very early on kids get the message that they are not supposed to acknowledge that they notice people's race—often... View Details

Keywords: by Carmen Nobel

05 Jul 2006
What Do You Think?

How Important Is “Executive Intelligence” for Leaders?

those we hope will lead at all levels of organizations? Menkes claims that executive intelligence, as opposed to knowledge (which is more a matter of experience), can be developed through repeated solving of new, unfamiliar View Details

Keywords: by James Heskett

Publications