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  • 30 Sep 2019
  • Book

6 Steps to Building a Better Workplace for Black Employees

treated fairly within their larger organizations. “These surveys should be broken down by demographic categories, including race and gender, to identify certain populations that have a lower engagement or sense of commitment to the... View Details
Keywords: by Dina Gerdeman
  • 07 Jul 2019
  • HBS Case

Walmart's Workforce of the Future

Any discussion of the future of retail—or how we work—has to include Walmart. As of 2017, 90 percent of the US population lived within 10 miles of a Walmart store; with 11,766 locations worldwide and $514 billion in annual revenues, the... View Details
Keywords: by Julia Hanna; Retail
  • September 2023 (Revised June 2024)
  • Case

Kaspi.kz: Building Trust through Innovation

By: Sandra J. Sucher, Fares Khrais and Marilyn Morgan Westner
This case is written to help students explore how companies can maintain and develop trust while innovating, how to identify and respond effectively to warning signs that they may not be as trusted as they believe, and how being trusted can aid in expanding and growing... View Details
Keywords: Growth and Development Strategy; Organizational Culture; Trust; Technology Adoption; Innovation and Invention; Banking Industry
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  • March–April 2023
  • Article

Market Segmentation Trees

By: Ali Aouad, Adam Elmachtoub, Kris J. Ferreira and Ryan McNellis
Problem definition: We seek to provide an interpretable framework for segmenting users in a population for personalized decision making. Methodology/results: We propose a general methodology, market segmentation trees (MSTs), for learning market... View Details
Keywords: Decision Trees; Computational Advertising; Market Segmentation; Analytics and Data Science; E-commerce; Consumer Behavior; Marketplace Matching; Marketing Channels; Digital Marketing
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  • 30 Aug 2011
  • First Look

First Look: August 30

311-118 Worldwide, and in the U.S. marketplace in particular, the French cachet of L'Oréal was one of its most powerful marketing tools. However, with the opening up of emerging markets, L'Oréal had to cater to a diverse customer base: an aging View Details
Keywords: Sean Silverthorne
  • Web

Academics - Health Care

continuous improvement, organizational redesign, population health management, precision medicine, patient engagement, and payment reform. Course Catalog Listing US Health Care Strategy This course will introduce participants to the key... View Details
  • 04 Jan 2013
  • Working Paper Summaries

The Political Economy of Bilateral Foreign Aid

  • 15 Jun 2012
  • Working Paper Summaries

Reaching for Yield in the Bond Market

Keywords: by Bo Becker & Victoria Ivashina
  • Teaching Interest

Doing Business in Africa

By: John D. Macomber

This course introduces frameworks and models for smart and focused investing and operations across sectors, nations, industries, and time frames in Africa.   Students will learn tools and skills to help navigate the business landscape of Africa in terms of selection... View Details

Keywords: Africa
  • 23 Jan 2024
  • News

A Wide Net

Growing up in Mumbai, Navroz Udwadia (MBA 2005) spent most of his time on the tennis court, where he was an internationally ranked athlete. Today, as cofounder and partner of Alpha Wave, a global investment group with a multibillion-dollar stake in India’s startup... View Details
Keywords: April White
  • 14 Feb 2017
  • First Look

First Look at New Research: February 14

2016 Scientists Making a Difference: One Hundred Eminent Behavioral and Brain Scientists Talk about Their Most Important Contributions The Motivation for Creativity By: Amabile, Teresa M. Abstract—Scientists Making a Difference is a fascinating collection of... View Details
Keywords: Sean Silverthorne
  • 03 May 2011
  • Working Paper Summaries

Big BRICs, Weak Foundations: The Beginning of Public Elementary Education in Brazil, Russia, India, and China, 1880-1930

Keywords: by Latika Chaudhary, Aldo Musacchio, Steven Nafziger & Se Yan
  • May 2024
  • Article

Design of Off-Grid Lighting Business Models to Serve the Poor: Field Experiments and Structural Analysis

By: Bhavani Shanker Uppari, Serguei Netessine, Ioanna Popescu and Rowan P. Clarke
A significant proportion of the world's population has no access to grid-based electricity and so relies on off-grid lighting solutions. Rechargeable lamp technology is gaining popularity as an alternative off-grid lighting model in developing countries. In this paper,... View Details
Keywords: Technological Innovation; Developing Countries and Economies; Consumer Behavior; Poverty; Logistics; Business Model; Utilities Industry
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  • 18 Oct 2011
  • First Look

First Look: October 18

that demographic stability affects the community composition of organizational forms, and we also investigate arguments about a community's income distribution, age distribution, population trends, geographic sprawl, and commuter... View Details
Keywords: Sean Silverthorne
  • Web

Business Fundamentals Course - CORe | HBS Online

problems—from performing A/B testing on a website to using sampling to check warehouse inventory. Highlights Learn about the basics of population sampling. Start with the question you are trying to answer first before determining what... View Details
  • 25 Jul 2023
  • Research & Ideas

Could a Business Model Help Big Pharma Save Lives and Profit?

societal rewards or status quo? Despite the model’s proven effectiveness, most pharmaceutical manufacturers have been slow to adopt the voluntary licensing and BBOP approach to help a population of people who typically live on less than... View Details
Keywords: by Esther Schrader; Pharmaceutical; Health
  • 26 Jun 2020
  • Research & Ideas

Why Japanese Businesses Are So Good at Surviving Crises

On March 11, 2011, a 9.1-magnitude earthquake triggered a powerful tsunami, generating waves higher than 125 feet that ravaged the coast of Japan, particularly the Tohoku region of Honshu, the largest and most populous island in the... View Details
Keywords: by Dina Gerdeman
  • 30 May 2024
  • Research & Ideas

Racial Bias Might Be Infecting Patient Portals. Can AI Help?

consequences of these tools? How can we know whether they serve certain populations better than others?” The questioner happened to be Mishuris, then Boston Medical Center’s Chief Medical Information Officer, who would eventually... View Details
Keywords: by Ben Rand; Health
  • Web

Business for Social Impact | Social Enterprise | Harvard Business School

school nutrition environments in underserv... Featured MBA Courses Business at the Base of the Pyramid (B-BOP) This course seeks to provide an understanding of how business approaches can address low income segments, often the largest components of emerging markets... View Details
  • 01 Sep 2023
  • Blog Post

Harvard Business School Announces 2023 Goldsmith Fellows

actors serve and uplift underserved populations across developing countries. He said, “With the support of the Goldsmith Fellowship, I hope to pursue my passion of improving access to healthcare globally.” Katherine Swain-Smith. Kate’s... View Details