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Publications

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  • 1996
  • Chapter

Commercial Technology: Imaginative Understanding of User Needs

By: D. A. Leonard and J. Doyle
Keywords: Information Technology; Service Delivery; Consumer Behavior; Perception; Business Ventures
Related
  • 12 Oct 1999
  • Research & Ideas

Bright Ideas: The Creative Power of Groups

Business School Press), a new book by HBS professor Dorothy Leonard and Professor Walter Swap of Tufts University. The authors not only disprove the stereotypical perception of... View Details
Keywords: by Laurie Joan Aron

    Lumumba B. Seegars

    Lumumba Seegars is an Assistant Professor of Business Administration in the Organizational Behavior Unit at Harvard Business School. He teaches the Leadership and Organizational Behavior course (LEAD) in the MBA Required Curriculum.

    Professor Seegars... View Details

    • 20 Dec 2018
    • Research & Ideas

    Most Popular Stories and Research Papers of 2018

    written by Harvard Business School faculty—along with links to the full text of those papers. Here are the five most downloaded working papers of 2018: Corporate Tax Cuts Increase Income View Details
    Keywords: by Sean Silverthorne

      Erin Shirtz

      Erin Shirtz is a doctoral student in the Organizational Behavior program jointly offered by Harvard Business School and the Department of Sociology at Harvard University. Her research broadly examines... View Details

      • August 2016
      • Article

      The Role of (Dis)similarity in (Mis)predicting Others' Preferences

      By: Kate Barasz, Tami Kim and Leslie K. John
      Consumers readily indicate liking options that appear dissimilar—for example, enjoying both rustic lake vacations and chic city vacations or liking both scholarly documentary films and action-packed thrillers. However, when predicting other consumers’ tastes for the... View Details
      Keywords: Perceived Similarity; Prediction Error; Preference Prediction; Self-other Difference; Social Inference; Cognition and Thinking; Perception; Forecasting and Prediction
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      • November 2019
      • Article

      Procedural Justice and the Risks of Consumer Voting

      By: Tami Kim, Leslie John, Todd Rogers and Michael I. Norton
      Firms are increasingly giving consumers the vote. Eight studies demonstrate that when firms empower consumers to vote, consumers infer a series of implicit promises—even in the absence of explicit promises. We identify three implicit promises to which consumers react... View Details
      Keywords: Consumer Empowerment; Procedural Justice; Promises; Customer Relationship Management; Voting; Perception; Fairness; Risk Management
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      • November 1982
      • Article

      The Social Psychology of Creativity: A Consensual Assessment Technique

      By: T. M. Amabile
      States that both the popular creativity tests, such as the Torrance Tests of Creative Thinking, and the subjective assessment techniques used in some previous creativity studies are ill-suited to social psychological studies of creativity. A consensual definition of... View Details
      Keywords: Social Psychology; Creativity; Measurement and Metrics; Research; Perception; Theory
      Related
      • Web

      Global Impact of the Collapse | Baker Library | Bloomberg Center | Harvard Business School

      Introduction 1840s – 1880s General Merchants to Commodities Brokers 1880s – 1920s Investment Banking & Securities Underwriting 1920s – 1960s Investing in Emerging Industries 1850–1968 Lehman Brothers Family Partners 1960s – 2000s Leadership Transitions 2008 Bankruptcy... View Details
      • 5 Sep 2013
      • Conference Presentation

      The Color of Taste: Selling Food in Clear Packages in the Early-Twentieth-Century United States

      By: Ai Hisano
      This paper examines the role of color in the marketing and retailing of food products by focusing on the increasingly popular presentation of food in clear packages in the early-twentieth-century United States. In the 1910s, a candy company began using cellophane to... View Details
      Keywords: Food; Product Marketing; Food and Beverage Industry
      Related
      • Web

      A Culture of Innovation | Baker Library

      at Smith on the importance of understanding the visual rendition of a scene. From Kennedy, Land too came to appreciate visual perception as being just as significant as the... View Details
      • 29 May 2009
      • Research Event

      Business Summit: Introduction to the Future of Market Capitalism

      trend of rising wealth will continue, a view that is shared by many global business leaders. But recent research conducted by HBS indicates that business leaders harbor many concerns about market capitalism and see critical challenges... View Details
      Keywords: Re: Joseph L. Bower
      • December 4, 2023
      • Article

      Stop Assuming Introverts Aren't Passionate About Work

      By: Kai Krautter, Anabel Büchner and Jon M. Jachimowicz
      Society often assumes that the only way to be passionate is to act extroverted, but that is simply not true. In their new research, the authors found that regardless of their actual level of passion, extroverted employees are perceived as more passionate than... View Details
      Keywords: Passion; Personality; Extraversion; Scale Development; Personal Characteristics; Perception; Employees; Prejudice and Bias
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      • Article

      Motivated Inferences of Price and Quality in Healthcare Decisions

      By: Emily Prinsloo, Kate Barasz and Peter A. Ubel
      Policy makers have increasingly advocated for healthcare price transparency, whereby prices are made salient before services are rendered. While such policies may empower consumers, they also bring price to the forefront of healthcare choices as never before, with yet... View Details
      Keywords: Healthcare; Price Transparency; Health Care and Treatment; Price; Quality; Perception; Consumer Behavior; Decisions; Insurance
      Related
      • 31 Mar 2023
      • Research & Ideas

      Can a ‘Basic Bundle’ of Health Insurance Cure Coverage Gaps and Spur Innovation?

      By the early 1980s, several high-income countries—including Switzerland, the United Kingdom, Australia, Canada, and New Zealand—had universal health insurance covering 100 percent of the population. Meanwhile, 40 years later, the United... View Details
      Keywords: by Kasandra Brabaw; Insurance; Health
      • 26 Mar 2013
      • Working Paper Summaries

      How Elastic Are Preferences for Redistribution? Evidence from Randomized Survey Experiments

      Keywords: by Ilyana Kuziemko, Michael I. Norton, Emmanuel Saez & Stefanie Stantchev
      • 1993
      • Chapter

      Mentoring and Irrationality: The Role of Racial Taboos

      By: D. A. Thomas
      Keywords: Training; Prejudice and Bias; Race; Perception
      Related
      • 13 Jan 2014
      • Research & Ideas

      How Government Can Restore the Faith of Citizens

      feeling that way, however, when most of what we see government doing is slinging potshots on the news, says Norton. "The American people think government does nothing because most of what they see is... View Details
      Keywords: by Michael Blanding
      • 29 Jul 2021
      • Blog Post

      Exploring the Intersection of Business & Health Care: Summer Fellow Derek Soled (MD/MBA 2022)

      obstacles have on health inequities has solidified my desire to work at the intersection of medicine and public health as a both a practicing physician and policymaker. Healthcare has the potential to... View Details
      • 01 Aug 2001
      • News

      HBS Alumni Association Board of Directors: President's Report

      graduates indicated a vast disconnect between the School's resources and the perceptions of students and recent alumni. The committee proposes instituting targeted presentations by senior faculty to current... View Details
      Keywords: John Hoffman