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  • 03 Feb 2018
  • Op-Ed

How to Heed BlackRock's Call for Corporate Social Responsibility

the world to help change the face of capitalism by making it more socially conscious. I study this kind of radical change in my research and teach my students about what it takes to succeed in implementing... View Details
Keywords: by Julie Battilana
  • 23 Aug 2016
  • First Look

August 23, 2016

Discretionary Task Ordering: Queue Management in Radiological Services By: Ibanez, Maria, Jonathan R. Clark, Robert S. Huckman, and Bradley R. Staats Abstract—A long line of research examines how best to schedule work to improve... View Details
Keywords: Sean Silverthorne

    Denial: Why Business Leaders Fail to Look Facts in the Face--And What to Do About It (March 2010)

    Denial -- the unconscious belief that a certain fact is too terrible to face and therefore cannot be true -- has torpedoed many good businesses and more than a few great ones. It turns challenges into crises, and dilemmas into catastrophes. It is one of the greatest... View Details

    • May 1994 (Revised March 2008)
    • Case

    Barilla SpA (A)

    By: Janice H. Hammond
    Barilla SpA, an Italian manufacturer that sells to its retailers largely through third-party distributors, experienced widely fluctuating demand patterns from its distributors during the late 1980s. This case describes a proposal to address the problem by implementing... View Details
    Keywords: Order Taking and Fulfillment; Logistics; Supply Chain; Technology; Food and Beverage Industry; Food and Beverage Industry; Italy
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    • 03 Feb 2016
    • What Do You Think?

    How Do You Hire an 'Impostor'?

    the fear of failure takes over, making it harder for them to succeed as they battle feelings of low self-esteem, second-guess themselves, and experience performance anxiety. Some may actually suffer serious... View Details
    Keywords: by James Heskett
    • 11 Jan 2011
    • First Look

    First Look: Jan. 11

      PublicationsBeing the Boss: The 3 Imperatives for Becoming a Great Leader Authors:Linda A. Hill and Kent Lineback Publication:Harvard Business Press, 2011 Abstract You never dreamed being the boss would be so hard. You're caught in a... View Details
    Keywords: Sean Silverthorne
    • 2011
    • Working Paper

    From Single Deals to Negotiation Campaigns

    By: David A Lax and James K. Sebenius
    Negotiation scholars typically take the individual deal, or a few linked deals, as the unit of analysis. While analyzing one deal requires a familiar conceptual framework, doing the same for a broader "negotiation campaign" calls for a different focus and set of... View Details
    Keywords: Negotiation Deal; Framework; Business Subsidiaries; Agreements and Arrangements; Mergers and Acquisitions; Information Management; Finance; Business and Shareholder Relations; Corporate Governance; Business and Government Relations; Governing Rules, Regulations, and Reforms; Cross-Cultural and Cross-Border Issues
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    • September 2020 (Revised June 2021)
    • Case

    Algramo

    By: Michael Chu, Monica Silva and Mariana Cal
    Founded in 2013 by José Manuel Moller in Chile, Algramo first became known for addressing the “poverty tax” (the surcharge paid by lower income families for staples sold in smaller sizes) through specially-designed dispensers in low-income neighborhood grocery stores... View Details
    Keywords: Packaging-as-a-wallet; Plastic Waste; Business At The Base Of The Pyramid; Reusable Packaging; Alliances With FMCGs To Meet ESG Goals; Social Entrepreneurship; Environmental Sustainability; Strategy; Value Creation; Goals and Objectives; Business Model; Consumer Products Industry; Latin America; South America; Chile
    Related
    • 19 Dec 2011
    • Research & Ideas

    Climbing the Great Wall of Trust

    In recent conversations with US executives doing business in China, Harvard Business School Assistant Professor Roy Y.J. Chua heard about a new trend. In an East Asian version of cutting deals on the golf course, Chinese executives often View Details
    Keywords: by Michael Blanding
    • 03 Nov 2003
    • What Do You Think?

    Can Investors Have Too Much Accounting Transparency?

    self-interest the common denominators to them all?" Echoing his point of view, does our current approach to greater accounting transparency through legislation and regulation attack the symptoms and not... View Details
    Keywords: by James Heskett
    • 03 Mar 2010
    • What Do You Think?

    To What Degree Does “Identity” Affect Economic Performance?

    the commitment and loyalty of employees who perceive themselves as the most disposable of corporate assets ." What will it take to turn around negative trends in "identity"? Ajay Kumar Gupta... View Details
    Keywords: by Jim Heskett
    • 2025
    • Working Paper

    Algorithmic Assortment Curation: An Empirical Study of Buybox in Online Marketplaces

    By: Santiago Gallino, Nil Karacaoglu and Antonio Moreno
    Most online sales worldwide take place in marketplaces that connect sellers and buyers. The presence of numerous third-party sellers leads to a proliferation of listings for each product, making it difficult for customers to choose between the available options. Online... View Details
    Keywords: Algorithms; E-commerce; Sales; Digital Marketing; Internet and the Web; Customer Satisfaction
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    • 07 Aug 2000
    • Research & Ideas

    Rocket Science Retailing

    surveyed had no systems in place to exploit early sales data. One retailer, for example, ordered garments and committed specific quantities of each stock-keeping unit (SKU) to each of its stores 11 months... View Details
    Keywords: by Marshall L. Fisher, Ananth Raman & Anna Sheen McClelland; Retail
    • 19 May 2009
    • First Look

    First Look: May 19, 2009

    companies, taking as our point of departure a particularly energetic debate during a symposium at the 2007 Academy of Management meetings. We surface the assumptions that underlie such debates, compare them with findings from our research... View Details
    Keywords: Martha Lagace
    • 13 May 2021
    • Blog Post

    Zhalisa Clarke’s Sabbatical Story: Tech leader turned healer

    feared feeling judged by her classmates back on campus, Zhalisa instead felt admired by her peers, even those who she’d assumed were happier and more successful than she. Soon after, Zhalisa decided to return to work View Details
    • 07 Sep 2010
    • Research & Ideas

    Mindful Leadership: When East Meets West

    Leaders who do not take time for introspection and reflection may be vulnerable to being seduced by external rewards, such as power, money, and recognition. Or they may feel a... View Details
    Keywords: by Sean Silverthorne
    • 10 Jul 2023
    • In Practice

    The Harvard Business School Faculty Summer Reader 2023

    Souls, Healthy Minds by philosopher John Kaag. This book is a fantastic summary of the life and work of William James, the father of modern psychology, and a professor right here at Harvard. James endured... View Details
    Keywords: by Dina Gerdeman

      Deals: The Economic Structure of Business Transactions

      Business transactions take widely varying forms―from multibillion-dollar corporate mergers to patent licenses to the signing of an all-star quarterback. Yet every deal shares the same goal, or at least should: to maximize the joint value created and to distribute... View Details
      • 12 Apr 2010
      • Research & Ideas

      One Report: Better Strategy through Integrated Reporting

      earn profits in the future. Conversely, other stakeholders need to understand that companies need to make a profit in order to survive and grow. Failure to do so means that eventually they will not be able... View Details
      Keywords: by Martha Lagace
      • 14 Jun 2023
      • Research & Ideas

      Four Steps to Building the Psychological Safety That High-Performing Teams Need

      environments where candor is expected and where employees can speak up without fear of retribution. When employees feel psychologically safe, they’re empowered to iterate and View Details
      Keywords: by Kara Baskin