Open Source Software - Publications - Faculty & Research

01 Nov 2022
What Do You Think?

Why Aren’t Business Leaders More Vocal About Immigration Policy?

residing in the US as either undocumented or illegal immigrants. What you call them seems to depend to some extent on your political leanings. Another result are borders—in particular, the Southern border—that are more open than many... View Details

Keywords: by James Heskett

06 Jan 2020
Research & Ideas

Motivate Your High Performers to Share Their Knowledge

worker shared a trick for keeping track of information customers share at the beginning of calls, reducing a source of stress. Another advised a colleague not to “unbundle” the price of features when presenting customers with potential... View Details

Keywords: by Michael Blanding

25 Jan 2024
Blog Post

Climate Stories Episode #15: Hilton Augustine III on Financing Climate Ventures

in 2013, Hilton noted a lack of job opportunities in renewable energy. So, he went into management consulting and then a software company, before landing at Tesla in 2017. The culture was challenging but “It was the most exciting clean... View Details

26 Nov 2001
Research & Ideas

How Toyota Turns Workers Into Problem Solvers

quality, low cost, short lead-time and flexible production. And Toyota's operating system—the Toyota Production System—had been widely credited for Toyota's sustained leadership in manufacturing performance. Furthermore, Toyota had been remarkably View Details

Keywords: by Sarah Jane Johnston; Manufacturing; Transportation; Auto

19 Oct 2021
Research & Ideas

Fed Up Workers and Supply Woes: What's Next for Dollar Stores?

stores,” which now outnumber all of the Starbucks and McDonald’s in the United States combined. They will account for 40 percent of all new store openings this year, according to a Coresight Research report. Willy Shih, the Robert and... View Details

Keywords: by Christine Pazzanese, Harvard Gazette; Retail

14 Mar 2022
Research & Ideas

Lessons from COVID-19: The Business Skills Doctors Need

doctors had to switch from their traditional specialties to treat patients affected by the virus. Given the isolation of coronavirus patients from family members, many doctors and nurses who were not accustomed to providing end-of-life care became the primary View Details

Keywords: by Michael Blanding; Health

27 Oct 2015
News

Sweet Success

maybe two between 18 and 24. We never tap below 10 inches. We’d not only lose our organic certification, but we’d be destroying a future source of income.” Beyond Pancakes Building a sustainable business that protects unspoiled land,... View Details

Keywords: Deborah Blagg

16 Aug 2022
Op-Ed

Now Is the Time for Entrepreneurs to Play Offense

roadmap. Engineers and product managers love it when they’re “left alone.” Take the time to do deeper customer discovery and requirements gathering. Customers might be more open to participating in beta tests, new feature rollouts, focus... View Details

Keywords: by Jeffrey Bussgang

Web

HBS - Financials | Supplemental Financial Information

Program (SELP) in India, the Middle East, and Africa and resumed its in-person SELP program in China. Sixty-three percent of participants in the group’s open enrollment programs represented businesses based outside the U.S. Total... View Details

Web

Judges - Alumni

software investments including Box (NYSE: BOX), Yammer (acq., MSFT), Twilio (NYSE: TWLO), Newsle (acq., LNKD), SugarCRM, and Insight Squared, in addition to other frontier investments like Planet (NYSE: PL) and SpaceX. After DFJ, he... View Details

28 Feb 2023
Blog Post

Celebrating Socioeconomic Diversity and Inclusion at HBS (Part 1)

opened a small American Chinese restaurant in Dallas, and in the classic fashion to save money, I would often help out. At HBS, I have had the privilege to explore, reflect, and find my calling. I realize that I love food and restaurants!... View Details

18 Feb 2020
Blog Post

A Vision of Love@HBS in 2020

partner, and doubling up on the friendships and memories. Never could we have imagined a Texas guy and California gal surviving four east coast winters. We have given up planning and stayed open to the doors God opens, following our love... View Details

March 2019
Case

HOPI: Turkey's Shopping Companion

By: Sunil Gupta, Donald Ngwe and Gamze Yucaoglu

The case opens in 2017 as Onur Erbay, CEO of HOPI, a multi-vendor loyalty platform, is contemplating a critical decision. The case chronicles the origins of Boyner Group, the parent company of HOPI and a major retailer in Turkey, and development of retail and customer... View Details

Keywords: Loyalty Programs; Multi-vendor Platform; Retail; Big Data; Customer Relationship Management; Mobile and Wireless Technology; Business Model; Analytics and Data Science; Competitive Strategy; Decision Making; Applications and Software; Digital Platforms; Technology Industry; Retail Industry; Turkey

Citation

Educators

Purchase

29 Jan 2021
Op-Ed

How Influencers, Celebrities, and FOMO Can Win Over Vaccine Skeptics

UK’s National Health Service improved influenza vaccine adoption by employing medical professionals in its media efforts." Doctors, nurses, and medical professionals are also opinion leaders because patients trust their health care providers as a main View Details

Keywords: by Rohit Deshpandé, Ofer Mintz, and Imran S. Currim

01 Feb 2001
News

Advisory Boards Help HBS Assess and Attain Its Goals

the board, the Dean, and the faculty is very open and candid. It's clear to me, and to all members of the board, that our ideas and challenges are valued and that they do make a difference." It is this easy interaction that fosters the... View Details

Keywords: Elena N. Berg; boards; alumni; planning; leadership; advice; Colleges, Universities, and Professional Schools; Educational Services

25 Jul 2005
Research & Ideas

Fool vs. Jerk: Whom Would You Hire?

that we like people who are similar to us; people we are familiar with; people who have reciprocal positive feelings about us; and people who are inherently attractive, either in their appearance or their personality—that is, they are considerate, cheerful, generous,... View Details

Keywords: by Tiziana Casciaro & Miguel Sousa Lobo

26 Mar 2024
Blog Post

IFC India: Financing the Climate Transition in India

faces in its journey towards a net-zero target by 2070: 1) Funding Gap – Where is the Money Coming From? A study by the CEEW (Singh & Sidhu, 2021) reveals that India needs USD 10.1 trillion between 2020 and 2070 to achieve its net-zero target. Conventional View Details

22 Feb 2021
Book

Reaching Today's Omnichannel Customer Takes a New Sales Strategy

example of sales-related hyperbole, Cespedes points to the dire predictions that online buying will eventually cause the real-life “death of a salesman.” While online information sources affect selling, retail sales through ecommerce... View Details

Keywords: by Kristen Senz

Web

The Intersection of Public Relations and Photography | Baker Library | Bloomberg Center | Harvard Business School

Baker Library, Harvard Business School (olvwork355024). Russell Aikins. Charging molten pig iron into open hearth, South Chicago Works, Carnegie-Illinois Steel Corporation, 1932. Industrial Life Photograph Collection, Baker Library,... View Details

30 Mar 2020
Research & Ideas

The New Rules for Remote Work: Pandemic Edition

“Now that you’ve opened the door to adopting a remote work culture, it may be hard to go back,” Austin says. “My prediction is that there will be a higher demand for more remote-friendly software solutions,... View Details

Keywords: by Dina Gerdeman

Publications