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  • 19 Jan 2016
  • First Look

January 19, 2016

forthcoming Cambridge, MA: MIT Press Revolutionizing Innovation: Users, Communities, and Open Innovation By: Harhoff, Dietmar, and Karim R. Lakhani, eds. Abstract—The last two decades have witnessed an... View Details
Keywords: Sean Silverthorne
  • 08 Dec 2009
  • First Look

First Look: Dec. 8

Working Papers Modeling a Paradigm Shift: From Producer Innovation to User and Open Collaborative Innovation Authors: Carliss Y. Baldwin and Eric von Hippel Abstract In this... View Details
Keywords: Martha Lagace
  • May 2024
  • Teaching Note

AI21 Labs in 2023: Strategy for Generative AI

By: David Yoffie
Teaching Note for HBS Case 724-383. The case has 3 important teaching purposes: First, what are the advantages and disadvantages of imitation? (e.g., Should AI21 imitate OpenAI with a chatbot?) Second, what are the advantages and disadvantages of keeping new technology... View Details
Keywords: AI; Generative Ai; Generative Models; AI and Machine Learning; Innovation Strategy; Growth and Development Strategy; Business Model; Business Startups; Open Source Distribution; Competitive Advantage; Technology Industry; Israel
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Yoffie, David. "AI21 Labs in 2023: Strategy for Generative AI." Harvard Business School Teaching Note 724-461, May 2024.
  • September 2006 (Revised September 2007)
  • Case

VMware, Inc. (A)

By: David B. Yoffie, Ward Bullard, Nikhil Raj and Suja Vaidyanathan
VMware, Inc., the first company to crack the software virtualization market, faces new challenges from competitors' plans to bundle free virtualization solutions in operating systems. VMware, acquired by data storage giant EMC Corp. in 2003, has delivered top-line... View Details
Keywords: Technological Innovation; Growth and Development Strategy; Market Entry and Exit; Open Source Distribution; Competition
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Yoffie, David B., Ward Bullard, Nikhil Raj, and Suja Vaidyanathan. "VMware, Inc. (A)." Harvard Business School Case 707-013, September 2006. (Revised September 2007.)
  • 28 Oct 2019
  • Research & Ideas

Brick-and-Mortar Stores Are Making a Comeback

While legacy companies like Sears are shuttering their doors, a growing number of online-first companies—from Amazon to Rent the Runway—are opening new storefronts and transforming the shopping experience. Senior Lecturer Jill Avery and... View Details
Keywords: by Jen McFarland Flint; Retail
  • July 2006 (Revised August 2007)
  • Case

The Mozilla Foundation: Launching Firefox 1.0 (A)

Explores the Mozilla Foundation's decisions leading up to the launch of Firefox 1.0, including its default browser, managing corporate partnerships, managing product development, and moving toward a revenue-based model. Mitchell Baker, president of the Mozilla... View Details
Keywords: Business Model; Commercialization; Open Source Distribution; Partners and Partnerships; Information Technology; Social Entrepreneurship; Applications and Software; Innovation and Invention; Information Technology Industry; United States
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O'Mahony, Siobhan, and Nikhil Raj. "The Mozilla Foundation: Launching Firefox 1.0 (A)." Harvard Business School Case 907-015, July 2006. (Revised August 2007.)
  • 21 Jun 2004
  • Research & Ideas

Music Downloads: Pirates—or Customers?

file sharing has robbed them of billions of dollars after four consecutive years of falling music sales, they criticized the team's methodology, which consisted of monitoring 1.75 million downloads over 17 weeks in 2002, scouring through server logs from OpenNap (an... View Details
Keywords: by Sean Silverthorne; Entertainment & Recreation; Music
  • 25 Oct 2012
  • Research & Ideas

10 Reasons Customers Might Resist Windows 8

things like print! No joke. Open up a PDF in the native viewer and you have to 'intuitively' know to press ctrl + p to print the file. I can't tell you how many times I've sat there getting angry trying to figure out how to get something... View Details
Keywords: by Carmen Nobel; Computer; Consumer Products
  • 03 Mar 2014
  • Research & Ideas

Facebook’s Future

maybe a US-based open source venture, will step in and grab that territory. And there is much to grab, with the world population soaring to 8 billion people by 2024. But if Facebook does get it right, it can easily grab half that... View Details
Keywords: by Mikolaj Piskorski
  • 29 Jun 2009
  • Sharpening Your Skills

Sharpening Your Skills: Leading Change

retrenchment; think growth. Key concepts include: Companies that survive the financial crisis by identifying and exploiting innovation will serve as economic growth engines in the future—and will be the industry leaders of tomorrow. This... View Details
Keywords: by Staff
  • March 2024 (Revised May 2025)
  • Case

Governing OpenAI (A)

By: Lynn S. Paine, Suraj Srinivasan and Will Hurwitz
In late November 2023, OpenAI’s new board of directors took stock of the situation. The company, which sought to develop artificial general intelligence (AGI)—computer systems with capabilities exceeding human abilities—was looking to regain its footing after a chaotic... View Details
Keywords: Artificial Intelligence; Board Of Directors; Board Decisions; Board Dynamics; Corporate Boards; Governance Changes; Governance Structure; Leadership Change; Legal Aspects Of Business; Nonprofit Governance; Strategy And Execution; Technological Change; AI and Machine Learning; Corporate Governance; Leadership; Management; Mission and Purpose; Technological Innovation; Governing Rules, Regulations, and Reforms; Governing and Advisory Boards; Resignation and Termination; Ethics; Nonprofit Organizations; Open Source Distribution; Partners and Partnerships; Technology Industry; San Francisco; United States
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Paine, Lynn S., Suraj Srinivasan, and Will Hurwitz. "Governing OpenAI (A)." Harvard Business School Case 324-103, March 2024. (Revised May 2025.)
  • 26 Apr 2011
  • Op-Ed

HBS Faculty Comment on Environmental Issues for Earth Day

always, more than half the challenge is creating and implementing the new management processes that make smart technologies work. In short, the so-called "soft stuff" presents challenges that will occupy management researchers and practitioners for decades to come.... View Details
Keywords: by Staff; Energy; Utilities
  • 05 Apr 2010
  • Research & Ideas

HBS Cases: iPads, Kindles, and the Close of a Chapter in Book Publishing

product based not on what it costs or what people want to pay for it, but based on another format that is completely different, just because you want to keep that format alive," he remarks. So the ongoing power struggle between publishers and key online retailers... View Details
Keywords: by Julia Hanna; Information; Publishing; Entertainment & Recreation
  • 07 Oct 2014
  • First Look

First Look: October 7

Experiment in Computational Biology By: Boudreau, Kevin J., and Karim Lakhani Abstract—Most of society's innovation systems―academic science, the patent system, open source, etc.―are "open" in the... View Details
Keywords: Sean Silverthorne
  • 11 Jun 2019
  • Book

These Aren't Beach Books, but Managers Should Read Them Anyway

says Tarun Khanna, is that startups must create their own trust. Fintech, Small Business, & the American Dream Karen Mills describes how technology is opening up new capital for entrepreneurs. Creative Construction: The DNA of... View Details
Keywords: by Sean Silverthorne
  • 29 Oct 2014
  • Research & Ideas

Inventing Products is Less Valuable Than Inventing Ideas

against follow-on inventions and sometimes patenting eases the task for other to design around them," says Ahuja. "Whenever you invent something, you open up a trajectory and people are going to come after you. And if they have... View Details
Keywords: by Michael Blanding; Technology
  • 16 Jul 2013
  • First Look

First Look: July 16

transparency improves confidence ex ante but impedes regulators' ability to stem panics ex post.   Working Papers Cumulative Innovation & Open Disclosure of Intermediate Results: Evidence from a Policy... View Details
Keywords: Anna Secino
  • 16 Oct 2013
  • Op-Ed

Response to Readers: Combating Climate Change with Nuclear Power and Fracking

With more than 7,500 views and 180-plus tweets, I want to thank everyone for taking the time to read the original HBS Working Knowledge piece, The Case for Combating Climate Change with Nuclear Power and Fracking, and, in particular, for sharing your thoughts with one... View Details
Keywords: by Joe Lassiter; Energy; Utilities
  • 10 May 2016
  • First Look

May 10, 2016

large-sample evidence adding to a growing literature suggesting that NPEs—in particular, large patent aggregators—on average act as "patent trolls," suing cash-rich firms seemingly irrespective of actual patent infringement. This has a negative impact on... View Details
Keywords: Carmen Nobel
  • 04 Jul 2016
  • Research & Ideas

Is Your Org Chart Stuck in a Rut? Try a Scientific Experiment

the o-Lab issued an open call for businesses to share challenges that were difficult to overcome due to their current organizational structures. Some 44 people submitted problems via a platform that let everyone view everyone else’s ideas... View Details
Keywords: by Carmen Nobel
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