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Publications

Publications

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  • All HBS Web  (816)
    • News  (192)
    • Research  (548)
    • Events  (8)
    • Multimedia  (5)
  • Faculty Publications  (275)

Show Results For

  • All HBS Web  (816)
    • News  (192)
    • Research  (548)
    • Events  (8)
    • Multimedia  (5)
  • Faculty Publications  (275)
← Page 26 of 816 Results →
  • 22 Nov 2011
  • First Look

First Look: November 22

seeking to double her budget for social media and other digital marketing initiatives for 2011. A number of digital efforts implemented in the past two years seem to be bearing fruit, and there is a desire to intensify Sephora's social media, View Details
Keywords: Sean Silverthorne
  • Profile

Peter Gumulia

not his central passion. In college, Peter interned at a supply chain company where he helped a large retailer build its first distribution center dedicated to e-commerce. “I enjoyed the process,” he says. “I learned a lot about warehouse... View Details
  • 08 Mar 2004
  • Research & Ideas

Creating Value in Your Business Ecosystem

Assistant, which helps new sellers prepare professional-looking online listings, and its Turbo Lister service, which tracks and manages thousands of bulk listings on home computers. The company has also established and maintained... View Details
Keywords: by Marco Iansiti & Roy Levien
  • 22 Aug 2022
  • Research & Ideas

Can Amazon Remake Health Care?

At a time when health care providers have gone all in on telemedicine, Amazon, the world’s biggest online retailer, surprised Wall Street in late July when it announced it would acquire 1Life Healthcare Inc., which runs the... View Details
Keywords: by Christina Pazzanese, Harvard Gazette; Health
  • 01 Jan 2012
  • News

Hiroshi Mikitani, MBA 1993

owners of small businesses, as well as Japanese society as a whole, Mikitani began working on a web-based shopping mall. “At the time, the Internet was at an early stage,” he notes. “No one was buying things online in Japan.” Working with... View Details
  • 07 May 2020
  • Research & Ideas

The One Good Thing Caused by COVID-19: Innovation

drastic changes in their interactions with consumers. In education, teachers from elementary schools to universities transformed content and delivered it online or through phones. Retailers started to... View Details
Keywords: by Hong Luo and Alberto Galasso
  • 01 Sep 2023
  • News

Global Outposts Expand HBS’s Intellectual Footprint

Since taking over as CEO of Tata Steel in 2013, T. V. Narendran had sought to transform India’s oldest steel manufacturing firm to ready it for a rapidly evolving business world. He instilled financial discipline, acquired new businesses, and launched digital... View Details
Keywords: Jennifer Gillespie
  • Web

Strategy for Health Care Delivery - Institute For Strategy And Competitiveness

overseeing care delivery, and financial executives who direct cost management Senior executives or strategists from large organizations that provide health care to employees or customers, collaborate with health care institutions, or offer on-site health services or... View Details
  • 01 Jun 2022
  • News

The Exchange: Same Great Price, Now with Fewer Chips

behavior across retailers? Certainly, online shopping has taken off over this period. How might that affect consumer behavior when they show up in the store? With stores like Walmart and Target carrying almost everything, including... View Details
Keywords: Miscellaneous Store Retailers; Miscellaneous Store Retailers
  • 04 Dec 2019
  • Book

Creating the Experimentation Organization

When customers log onto Booking.com—the world’s largest online accommodations platform—they might naturally assume they are seeing the same website as every other customer logged on at the same time. In fact, Booking is running... View Details
Keywords: by Michael Blanding
  • 07 Apr 2015
  • News

Warrior Spirit

the training grounds for the Evolve Fight Team, an elite group of nearly three dozen professional fighters. (Alongside ONE FC and Evolve, other ventures include Evolve University, the largest online site for training in martial arts, as... View Details
Keywords: Julia Hanna; Performing Arts, Spectator Sports, and Related Industries; Arts, Entertainment; Amusement, Gambling, and Recreation Industries; Arts, Entertainment; Technical and Trade Schools; Educational Services
  • Web

Value Measurement for Health Care - Institute For Strategy And Competitiveness

responsible for overseeing care delivery Financial executives who direct cost management for health care delivery organizations HR executives from large organizations who manage health care for employees, collaborate with health care institutions, or offer on-site... View Details
  • 22 Feb 2021
  • Book

Reaching Today's Omnichannel Customer Takes a New Sales Strategy

example of sales-related hyperbole, Cespedes points to the dire predictions that online buying will eventually cause the real-life “death of a salesman.” While online information sources affect selling,... View Details
Keywords: by Kristen Senz
  • Web

In the News - Creating Emerging Markets

Professor Geoffrey Jones, Flipkart's sale to Walmart didn't signal that founders of the online retail firm were less patriotic than an earlier generation of business leaders. It meant they were driven by... View Details
  • Person Page

Media

Media

This lists media reports covering my firm dollarDEX Investments or me (or my colleagues), or columns written by me (or my colleagues). There are all... View Details

  • Web

Technology & Operations Management Awards & Honors - Faculty & Research

Operations Management (M&SOM) Journal Best Paper Award for “The Value of Fit Information in Online Retail: Evidence from a Randomized Field Experiment” with Santiago Gallino. Michael W. Toffel : Finalist for the 2021 MSOM Responsible... View Details
  • Web

HBS - Financials | Supplemental Financial Information

generated record revenue in fiscal 2021. Revenue (in millions) 800 FY17 856 FY18 925 FY19 861 FY20 805 FY21 Revenue Components 34% Publishing 30% Endowment Distribution & Current 14% MBA Tuition & Fees 10% Executive Education Tuition 9% HBS View Details
  • 13 Nov 2019
  • Research & Ideas

Don't Turn Your Marketing Function Over to AI Just Yet

factors that influence consumer behavior are so varied and complex, and the data that companies collect is so rich, just modeling how consumers search a single retail website is a monumental task. Each company’s data are so firm and... View Details
Keywords: by Kristen Senz
  • 01 Jan 2014
  • News

To Spot Financial Trouble Early, Use Three Circles: A conversation with Blythe McGarvie of Harvard Business School

  • 18 Feb 2019
  • Book

What’s Really Disrupting Business? It’s Not Technology

models. Some entrepreneurs I’ve met understand that the mere porting of a business model online isn’t enough. It might benefit users, but it creates downsides, too. TaskRabbit accelerates the process of choosing people to perform chores... View Details
Keywords: by Danielle Kost; Retail; Retail; Retail; Retail
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