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  • All HBS Web  (4,385)
    • People  (4)
    • News  (1,307)
    • Research  (1,928)
    • Events  (49)
    • Multimedia  (112)
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  • June 2002 (Revised September 2005)
  • Case

Online Music Distribution in a Post-Napster World

By: Youngme E. Moon
Provides a description of the rise and decline of Napster, the free Internet music-swapping service. Also describes second-generation peer-to-peer services (e.g., Gnutella) as well as paid subscription services (e.g., MusicNet, pressplay). View Details
Keywords: Distribution; Internet and the Web; Price; Marketing Channels; Service Operations; Music Industry
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Moon, Youngme E. "Online Music Distribution in a Post-Napster World." Harvard Business School Case 502-093, June 2002. (Revised September 2005.)
  • 03 Sep 2015
  • News

An Online Bank With a Personal Touch

  • 02 Jan 2019
  • Video

HBS Online Carousel - Economics for Managers

  • 21 Mar 2014
  • News

Harvard Business School Launches First Online Offering

Keywords: HBX; MOOC; Educational Services
  • 11 Dec 2015
  • News

Analytics in Online Flash Sales: Demand Forecasting and Price Optimization

  • July 2021 (Revised November 2022)
  • Case

Carvana: Pioneering the Online Car Buying Experience

By: Robert J. Dolan
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Dolan, Robert J. "Carvana: Pioneering the Online Car Buying Experience." Harvard Business School Case 522-015, July 2021. (Revised November 2022.)
  • June 2011
  • Teaching Note

PatientsLikeMe: An Online Community of Patients (TN)

By: Sunil Gupta and Jason Riis
Teaching Note for 511093. View Details
Keywords: Internet and the Web; Social and Collaborative Networks; Health Disorders; Growth and Development; Product Launch; Web Services Industry
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Gupta, Sunil, and Jason Riis. "PatientsLikeMe: An Online Community of Patients (TN)." Harvard Business School Teaching Note 511-138, June 2011.
  • 13 Nov 2015
  • News

Lawmakers Ask for Information About Online Lenders

  • 22 Jun 2015
  • News

Online Education: From Skeptic to Super Fan

Keywords: HBX; Educational Support Services; Educational Services
  • 24 Apr 2014
  • News

Using an online platform to reinvent education

With more than 350 million lessons delivered worldwide, on everything from arithmetic and physics to history and art, Salman Khan (MBA 2003) is on a mission to provide a free education for anyone, anywhere, through his not-for-profit Khan Academy. Students young and... View Details
  • 01 Sep 2006
  • News

Faculty Research Online From HBS Working Knowledge

What Companies Lose from Forced Disclosure Increased corporate financial reporting may benefit many parties but not necessarily the companies themselves. New research by Assistant Professor Romana Autrey and her coauthors looks at the relationship between executive... View Details
  • 03 Nov 2016
  • Working Paper Summaries

Ideological Segregation among Online Collaborators: Evidence from Wikipedians

Keywords: by Shane Greenstein, Yuan Gu, and Feng Zhu
  • Video

Reimagining a Piano Recital in the HBS Live Online Classroom MP4

  • Winter 2019
  • Article

From the Digital to the Physical: Federal Limitations on Regulating Online Marketplaces

By: Benjamin Edelman and Abbey Stemler
Online marketplaces have transformed how we shop, travel, and interact with the world. Yet, their unique innovations also present a panoply of challenges for communities and states. Surprisingly, federal laws are chief among those challenges despite the fact that... View Details
Keywords: Marketplaces; Peer To Peer; Sharing Economy; Decentralized; Regulation; Preemption; Markets; Internet; Government Legislation; Laws and Statutes; United States
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Edelman, Benjamin, and Abbey Stemler. "From the Digital to the Physical: Federal Limitations on Regulating Online Marketplaces." Harvard Journal on Legislation 56, no. 1 (Winter 2019): 141–197.
  • 12 Oct 2007
  • Working Paper Summaries

Mental Accounting and Small Windfalls: Evidence from an Online Grocer

Keywords: by Katherine L. Milkman, John Beshears, Todd Rogers & Max H. Bazerman

    Online Experimentation: Benefits, Operational and Methodological Challenges, and Scaling Guide

    In the past decade, online controlled experimentation, or A/B testing, at scale has proved to be a significant driver of business innovation. The practice was first pioneered by the technology sector and, more recently, has been adopted by traditional companies... View Details
    • 2024
    • Working Paper

    Webmunk: A New Tool for Studying Online Behavior and Digital Platforms

    By: Chiara Farronato, Andrey Fradkin and Chris Karr
    Understanding the behavior of users online is important for researchers, policymakers, and private companies alike. But observing online behavior and conducting experiments is difficult without direct access to the user base and software of technology companies. We... View Details
    Keywords: Policy; Technology Adoption; Behavior; Research; Consumer Behavior; Internet and the Web
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    Farronato, Chiara, Andrey Fradkin, and Chris Karr. "Webmunk: A New Tool for Studying Online Behavior and Digital Platforms." NBER Working Paper Series, No. 32694, July 2024.
    • 27 Jun 2019
    • News

    Low online prices are great for shoppers. But they're killing small businesses

    • 2025
    • Working Paper

    Algorithmic Assortment Curation: An Empirical Study of Buybox in Online Marketplaces

    By: Santiago Gallino, Nil Karacaoglu and Antonio Moreno
    Most online sales worldwide take place in marketplaces that connect sellers and buyers. The presence of numerous third-party sellers leads to a proliferation of listings for each product, making it difficult for customers to choose between the available options. Online... View Details
    Keywords: Algorithms; E-commerce; Sales; Digital Marketing; Internet and the Web; Customer Satisfaction
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    Gallino, Santiago, Nil Karacaoglu, and Antonio Moreno. "Algorithmic Assortment Curation: An Empirical Study of Buybox in Online Marketplaces." Working Paper, 2025.
    • Winter 2016
    • Article

    Analytics for an Online Retailer: Demand Forecasting and Price Optimization

    By: Kris J. Ferreira, Bin Hong Alex Lee and David Simchi-Levi
    We present our work with an online retailer, Rue La La, as an example of how a retailer can use its wealth of data to optimize pricing decisions on a daily basis. Rue La La is in the online fashion sample sales industry, where they offer extremely limited-time... View Details
    Keywords: Internet and the Web; Price; Forecasting and Prediction; Revenue; Sales; Retail Industry
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    Ferreira, Kris J., Bin Hong Alex Lee, and David Simchi-Levi. "Analytics for an Online Retailer: Demand Forecasting and Price Optimization." Manufacturing & Service Operations Management 18, no. 1 (Winter 2016): 69–88.
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