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  • 03 Aug 2010
  • First Look

First Look: August 3

loyalty, differential impacts of government sanctions, and standardization and internal monitoring of operations. We test our theory in the context of vehicle emissions testing in a state in which the... View Details
Keywords: Martha Lagace
  • 1995
  • Article

What Downsizing Does to Creativity

By: T. M. Amabile and R. Conti
Keywords: Creativity; Job Cuts and Outsourcing
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  • 01 Jun 2009
  • News

Insights from the Post-Macho Workplace

people in all kinds of jobs, from the roustabouts who were doing the dirtiest work to the engineers and control room operators. Many were veterans of offshore work environments where proving their worth... View Details
Keywords: Deborah Blagg; Colleges, Universities, and Professional Schools; Colleges, Universities, and Professional Schools; Colleges, Universities, and Professional Schools; Colleges, Universities, and Professional Schools
  • 10 Oct 2018
  • Research & Ideas

The Legacy of Boaty McBoatface: Beware of Customers Who Vote

McBoatface. Overruling the public’s wishes, NERC named the craft after British naturalist Sir David Attenborough. The public was outraged; newspaper editorials decried the lack of democracy, and citizens protested the unfairness of it all... View Details
Keywords: by Michael Blanding; Advertising
  • 22 May 2007
  • First Look

First Look: May 22, 2007

formal models and theory can account for important aspects of software design evolution in large-scale systems. Download the paper: http://www.hbs.edu/research/pdf/07-081.pdf From Outsourcing to Global... View Details
Keywords: Martha Lagace
  • 01 Jun 2005
  • News

Mookerjee Picked as First Director of New HBS India Research Center

Mookerjee recently served as managing director of Capital One’s Asia business ventures, based in Bangalore, India. When that assignment ended in June 2004, he decided to remain with his family in India and subsequently launched an... View Details
Keywords: HBS; India Research Center; Colleges, Universities, and Professional Schools; Colleges, Universities, and Professional Schools
  • 11 Jun 2007
  • Lessons from the Classroom

Teaching the Next Generation of Energy Executives

how that's going to play out." Back To Basics Reinhardt's students first study the traditional, oil-based value chain, with class discussion driven by cases that feature BP, the Chad-Cameroon Petroleum Development Pipeline Project, View Details
Keywords: by Julia Hanna; Energy; Utilities
  • 28 Oct 2013
  • Research & Ideas

Responsible Leadership in an Unforgiving World

brands, forever on the lookout for new opportunities; home life has become an act of managing supply chains, outsourcing housecleaning, childcare, and even grocery shopping to others; View Details
Keywords: by Michael Blanding
  • November 2017
  • Teaching Note

Reinventing Best Buy

By: John R. Wells and Gabriel Ellsworth
Teaching Note for HBS No. 716-455. On March 1, 2017, Best Buy Company, Inc., North America’s largest retailer of consumer electronics and appliances, announced a third year of comparable-store sales increases and a 20.8% increase in domestic comparable online sales.... View Details
Keywords: Best Buy; Hubert Joly; Renew Blue; Showrooming; Webrooming; E-commerce; E-Commerce Strategy; Online Retail; Multichannel Retailing; Omnichannel; Marketplaces; Turnaround; Consumer Electronics; Consumer Electronics Accessories; Appliances; Stores-within-stores; Store Experience; Store Size; Store Pickup; Store Management; Delivery; Delivery Models; Amazon; Amazon.com; Pricing Strategy; Business Subsidiaries; Business Units; Business Growth and Maturation; Business Model; For-Profit Firms; Customer Focus and Relationships; Customer Satisfaction; Entertainment; Film Entertainment; Games, Gaming, and Gambling; Music Entertainment; Television Entertainment; Theater Entertainment; Price; Profit; Revenue; Geographic Scope; Multinational Firms and Management; Business History; Cost; Selection and Staffing; Reports; Technological Innovation; Job Cuts and Outsourcing; Human Capital; Leading Change; Business or Company Management; Goals and Objectives; Growth and Development; Growth and Development Strategy; Management Teams; Brands and Branding; Product Marketing; Consumer Behavior; Demand and Consumers; Media; Distribution; Order Taking and Fulfillment; Distribution Channels; Infrastructure; Product; Service Delivery; Service Operations; Organizational Change and Adaptation; Public Ownership; Problems and Challenges; Programs; Groups and Teams; Sales; Salesforce Management; Strategy; Adaptation; Business Strategy; Competition; Competitive Advantage; Competitive Strategy; Corporate Strategy; Expansion; Technology; Hardware; Information Technology; Internet; Mobile Technology; Online Technology; Search Technology; Software; Web; Web Sites; Wireless Technology; Resource Allocation; Entertainment and Recreation Industry; Entertainment and Recreation Industry; Entertainment and Recreation Industry; Entertainment and Recreation Industry; Entertainment and Recreation Industry; Entertainment and Recreation Industry; Entertainment and Recreation Industry; Entertainment and Recreation Industry; Entertainment and Recreation Industry; United States; Minnesota; Minneapolis; Saint Paul; St. Paul
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  • November 2006
  • Case

Kroger Union Negotiations

By: Dennis A. Yao
A stylized version of the negotiations between Kroger Company and its local unions during the mid-1980s. Management faces a sequence of individual negotiations with local unions during a time of weak economic performance when management is seriously considering... View Details
Keywords: Job Cuts and Outsourcing; Wages; Management; Negotiation Participants; Negotiation Process; Negotiation Tactics
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  • 26 May 2009
  • Research & Ideas

Improving Market Research in a Recession

product categories, or stores. Some are even changing long-held attitudes toward consumption. To many folks, filling the home with more stuff or keeping up with the Joneses is no longer appealing. As a result, the degree of uncertainty in business View Details
Keywords: by John Quelch
  • 13 Jul 2010
  • First Look

First Look: July 13

Bernstein, Jyun-Cheng Wang, and Yi-Ling WeiHarvard Business School Case 610-096 Few CEOs successfully manage the evolution of their companies from OEM outsourcer to branded manufacturer to expert consumer... View Details
Keywords: Martha Lagace
  • 20 Jul 2015
  • Research & Ideas

Globalization Hasn’t Killed the Manufacturing Cluster

began making hiking boots. The cluster later expanded into ski boots and sneakers, and drew investments from major brands like Nordica and Nike. Lead firms started View Details
Keywords: by Roberta Holland; Manufacturing; Apparel & Accessories; Fashion
  • 23 Jun 2016
  • Op-Ed

Brexit: Should Britain Stay or Go?

Editor's Note:  Millions of Brits are going to the polls today to take part in an historic vote on the European Union that will have a huge impact on the economic, political, and social future of the United Kingdom View Details
Keywords: by Geoffrey G. Jones & Dante Roscini
  • 26 Sep 2006
  • First Look

First Look: September 26, 2006

management. Purchase this case: http://www.hbsp.harvard.edu/b01/en/common/item_detail.jhtml?id=806203 Strategic Outsourcing at Bharti Airtel Ltd. Harvard Business School Case 107-003 Faced with exponential growth View Details
Keywords: Sean Silverthorne
  • 16 May 2016
  • HBS Case

Food Safety Economics: The Cost of a Sick Customer

an effort to differentiate by being more locally sourced and thereby fresher, as perceived by consumers, Chipotle was perhaps putting its brand at greater reputational risk.” Companies are increasingly View Details
Keywords: by Dina Gerdeman; Food & Beverage
  • 10 Jun 2008
  • First Look

First Look: June 10, 2008

  Working PapersAccounting Information as Political Currency Authors:Karthik Ramanna and Sugata Roychowdhury Abstract We test whether accounting can be used as political currency. Our setting is the US congressional election of 2004,... View Details
Keywords: Martha Lagace
  • 06 Dec 2016
  • First Look

December 6, 2016

originating catalyst for the Industrial Revolution and modern capitalism casts new light on American credit markets, practices of offshore investment, and understandings of... View Details
Keywords: Sean Silverthorne
  • 19 Apr 2016
  • Blog Post

First Minutes are Critical in New-Employee Orientation

Wipro, a major business process outsourcing company based in Bangalore, India, that provides telephone and chat support for its global customers. Traditionally, Wipro's orientation for call center employees... View Details
Keywords: All Industries
  • 01 Jun 2010
  • News

Three Profs Win McKinsey Award

Articles about the disastrous effects of outsourcing on the American economy and the origins of creative business strategies have earned three HBS professors top honors in the annual competition for best... View Details
Keywords: Electrical Equipment, Appliance, and Component Manufacturing; Electrical Equipment, Appliance, and Component Manufacturing