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  • All HBS Web  (1,035)
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  • 07 Aug 2006
  • Research & Ideas

Whatever Happened to Caveat Emptor?

basic material needs to concerns about the safety and quality of these products. When products did fail—as happened dramatically in the late 1950s with the antinausea drug Thalidomide—such cases became the focus of aggressive consumer group mobilizations that... View Details
Keywords: by Sean Silverthorne; Retail
  • 13 Dec 2010
  • Research & Ideas

Managing the Support Staff Identity Crisis

Gulati, the problem starts with corporate growing pains. When businesses are small, they organize themselves into clear functional units, tapping experts in each respective function to make sure each unit excels. But as they grow, these... View Details
Keywords: by Carmen Nobel
  • 05 Feb 2001
  • Research & Ideas

The Ten Deadly Mistakes of Wanna-Dots

extremely hard to do. Worse yet, it doesn't work. The bulldog doesn't suddenly become beautiful because it was forced to wear lipstick. Nothing else about the bulldog or its behavior has changed. It makes the bulldog angry. And the use of cosmetics just covers up View Details
Keywords: by Rosabeth Moss Kanter
  • 31 Jul 2012
  • First Look

First Look: July 31

company add complexity to its app, design multiple apps for business segments, or expand into other mobile channels? Purchase this case:http://hbr.org/search/512082-PDF-ENG Parent Company P and 80 Percent Owned Subsidiary Company S David... View Details
Keywords: Carmen Nobel
  • 26 Apr 2011
  • Op-Ed

HBS Faculty Comment on Environmental Issues for Earth Day

king of the commute, even though public transit often has lower direct dollar cost. The prevalence of private automobiles causes problems that go far beyond the combustion engine and its massive carbon footprint. In city centers,... View Details
Keywords: by Staff; Energy; Utilities
  • 22 May 2012
  • First Look

First Look: May 22

approach across multiple business units. Social Entrepreneurs as Institutional Entrepreneurs: The Case of Sekem Authors:Tomislav Rimac, Johanna Mair, and Julie Battilana Publication:In Using a Positive Lens to Explore Social Change and... View Details
Keywords: Sean Silverthorne
  • 12 Jul 2010
  • Research & Ideas

Rocket Science Retailing: A Practical Guide

in improving processes. Retailers can certainly learn from the auto industry's experience. Like in manufacturing a few decades ago, there is a lot of low-hanging fruit in retail operations today. However, to harvest these fruits retailers will have to make View Details
Keywords: by Martha Lagace; Retail; Auto
  • 07 Jan 2013
  • Lessons from the Classroom

Culture Changers: Managing High-Impact Entrepreneurs

"The problem is that there is a reason why these industries have evolved with the structure they have," Khaire points out. Art-works have much more symbolic value than material value. "The criteria for value in these... View Details
Keywords: by Sean Silverthorne; Beauty & Cosmetics; Food & Beverage; Entertainment & Recreation; Information; Publishing
  • 13 Oct 2010
  • First Look

First Look: October 13, 2010

delineates how leading firms manage these multiple objectives throughout the entire process of forecasting, sourcing, and onboarding top talent. It also expands on potential misalignments that can arise and tradeoffs firms face in... View Details
Keywords: Sean Silverthorne
  • 02 Mar 2015
  • Research & Ideas

‘Retail Revolution’ Excerpt: The Scale of the Ecommerce Threat

ship-from-store (SFS), to increase their store productivity and expand their integrated presence across multiple retail channels (i.e. brick-and-mortar store, web, and mobile; also known as omnichannel retailing). The Scale Of The Threat... View Details
Keywords: Re: Rajiv Lal; Retail
  • 19 Nov 2012
  • Research & Ideas

LEED-ing by Example

Simcoe, an assistant professor at Boston University, adds that such policies might also resolve a type of coordination problem often seen in the diffusion of technology standards, such as the Universal Serial Bus (USB) interface or a new... View Details
Keywords: by Carmen Nobel; Construction; Real Estate; Energy; Utilities
  • 11 May 2011
  • Research & Ideas

Building a Better Board

meaningfully to strategy development. Making It Safe To Be Critical Chief among the responsibilities of a corporate board member is to develop and share an honest assessment of the company's performance, including the performance of the CEO. The View Details
Keywords: by Carmen Nobel
  • 23 Oct 2018
  • First Look

New Research and Ideas, October 23, 2018

formulate strategy in large, evolving technical systems. I argue that the points of value creation and value capture in a technical system are the system’s bottlenecks. Bottlenecks arise first as important technical problems to be solved.... View Details
Keywords: Dina Gerdeman
  • 03 Feb 2009
  • First Look

First Look: February 3, 2009

concern of firms financing biotechnology research is that the R&D firms might use the funding to subsidize other projects or substitute one project for another. We develop a model based on the property-rights theory of the firm that allows for researchers in the... View Details
Keywords: Martha Lagace
  • 01 Feb 2011
  • First Look

First Look: Feb. 1

maximizes joint utility); (2) an equilibrium selection problem (consumption complementarities often lead to multiple equilibria, which result in different utility levels for the users); and (3) a... View Details
  • 02 Jun 2010
  • First Look

First Look: June 2

unethical. In four experiments, participants wore purportedly fake or authentically branded sunglasses. Those wearing fake sunglasses cheated more across multiple tasks than did participants wearing authentic sunglasses, both when they... View Details
Keywords: Martha Lagace
  • 19 Mar 2006
  • Research & Ideas

Do I Dare Say Something?

relevant ideas and concerns they have is the focus of this research. Upward voice refers to communications directed to someone higher in the organizational hierarchy with the perceived power or authority to take action on the problem or... View Details
Keywords: by Sarah Jane Gilbert
  • 12 Jun 2019
  • Research & Ideas

Investors Have More Than Money to Offer Entrepreneurs

“Good entrepreneurs are learning machines, so they’re always asking for advice and guidance from multiple sources of expertise, including their investors. In fact, the best founders are outstanding at squeezing every bit of insight,... View Details
Keywords: by Julia Austin
  • 12 Aug 2008
  • First Look

First Look: August 12, 2008

the chief regulatory officer) voice their views on the risks, collectively bringing a multiple stakeholder perspective to the risk profile. The case challenges students to define the problems and risks that... View Details
Keywords: Sean Silverthorne
  • 16 Oct 2012
  • First Look

First Look: October 16

Specifically, products tend to "mirror" the architectures of the organizations in which they are developed. This dynamic occurs because the organization's governance structures, problem solving routines, and communication... View Details
Keywords: Sean Silverthorne
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