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- All HBS Web
(1,283)
- People (1)
- News (253)
- Research (866)
- Events (5)
- Multimedia (14)
- Faculty Publications (538)
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- 22 Apr 2002
- Research & Ideas
Does Spirituality Drive Success?
with the whole person? In a service industry, where most jobs can be described as "menial" and entry-level, he retains employees and maintains morale by embodying his belief that "every person is created in God's image and... View Details
- 09 Jul 2020
- Research & Ideas
It’s Time to Reset Decision-Making in Your Organization
Communication: Lessons from 9/11, Paul Argenti writes, “What I discovered is that, in a time of extreme crisis, internal communications take precedence. Before any other constructive action can take place—whether it's serving customers or reassuring investors—the View Details
Keywords: by Boris Groysberg and Sarah Abbott
- 29 Mar 2022
- Book
5 Qualities That Help Companies Thrive for Decades—Even Centuries
use business to improve society comes from “some moral compass and a calling of, ‘I really have to do this,’” says Khanna. “This translates into leaving money on the table in the short term. But that money on the table turns out to buy an... View Details
Keywords: by Sean Silverthorne
- January 2008 (Revised January 2008)
- Case
Two Brattle Center: A Mental-Health Clinic in Search of a Viable Operating Model
By: Robert G. Eccles
Two Brattle Center (TBC) is a struggling for-profit private mental health clinic based in Harvard Square. Its founder, Dr. Joan Wheelis, is a nationally recognized practicing psychiatrist who has developed outpatient treatment programs based on Dialectical Behavior... View Details
Keywords: Business Model; For-Profit Firms; Decision Choices and Conditions; Financial Strategy; Health Care and Treatment; Health Disorders; Medical Specialties; Nonprofit Organizations; Emotions; Health Industry; United States
Eccles, Robert G. "Two Brattle Center: A Mental-Health Clinic in Search of a Viable Operating Model." Harvard Business School Case 408-103, January 2008. (Revised January 2008.)
- September–October 2020
- Article
A New Model for Ethical Leadership
By: Max Bazerman
Rather than try to follow a set of simple rules (“Don’t lie.” “Don’t cheat.”), leaders and managers seeking to be more ethical should focus on creating the most value for society. This utilitarian view, Bazerman argues, blends philosophical thought with business school... View Details
Keywords: Social Value; Leadership; Moral Sensibility; Ethics; Decision Making; Corporate Social Responsibility and Impact; Society
Bazerman, Max. "A New Model for Ethical Leadership." Harvard Business Review 98, no. 5 (September–October 2020): 90–97.
- 05 Mar 2009
- What Do You Think?
How Frank or Deceptive Should Leaders Be?
how candid can they be in expressing those doubts? The ability of a naturally pessimistic (or perhaps more realistic) CEO to adversely affect everything from market reactions to employee morale and motivation may be substantial, thereby... View Details
Keywords: by Jim Heskett
- 26 Apr 2022
- Book
What Does Your Business Stand For? Why Building Trust Starts with Purpose
“A lot of team members have really similar experiences,” Sneath said. “They feel connected, engaged, and proud of what we’re building.” They come to trust the company, its leadership, and the moral community of which they are a part, for... View Details
Keywords: by Ranjay Gulati
- Research Summary
Land in China's Political Economy
By: Meg Rithmire
Land Bargains and Chinese Capitalism: The Politics of Property Rights under Reform
Published October 2015
China since the 1980s has been the scene of unprecedented efforts at urban construction and growth, even in the absence of privatization... View Details
- 01 Sep 2022
- What Do You Think?
Is It Time to Consider Lifting Tariffs on Chinese Imports?
I wonder if the discussion could be more broadly framed as ‘Can ancient wisdom be used to influence organization values?’” Bill Fotsch commented, “ I suggest the driver is not religion, but rather morality. Morality has been shown to have... View Details
Keywords: Re: James L. Heskett
- 24 Feb 2021
- Lessons from the Classroom
What History's Biggest Wars Teach Us About Leading in Peace
and who exhibit moral courage, than to ensure that our alumni are competent businesspeople.” About the Author Lane Lambert is a writer based in the Boston area. [Image: Shutterstock/Evgeny Freyer] Which historical events do you think... View Details
Keywords: by Lane Lambert
- January 2021 (Revised April 2022)
- Case
Best Buy's Corie Barry: Confronting the COVID-19 Pandemic
By: William W. George and Amram Migdal
This case examines the leadership of Corie Barry, the new CEO of Best Buy, with a focus on actions the company took in 2020 to adapt to the COVID-19 pandemic. The case includes a history of Best Buy’s strategy and leadership, including the transitions between the... View Details
Keywords: COVID-19 Pandemic; Change; Disruption; Volatility; Communication; Competency and Skills; Customers; Decision Making; Ethics; Fairness; Moral Sensibility; Values and Beliefs; Finance; Cash Flow; Financial Condition; Financial Liquidity; Goods and Commodities; Corporate Governance; Health Pandemics; Human Resources; Executive Compensation; Employees; Employee Relationship Management; Resignation and Termination; Retention; Selection and Staffing; Innovation and Invention; Jobs and Positions; Job Cuts and Outsourcing; Job Design and Levels; Job Interviews; Job Offer; Labor; Employment; Human Capital; Working Conditions; Law; Leadership; Leadership Development; Leadership Style; Management; Business or Company Management; Crisis Management; Growth and Development Strategy; Management Practices and Processes; Management Style; Management Succession; Management Systems; Management Teams; Risk Management; Operations; Distribution; Order Taking and Fulfillment; Logistics; Service Delivery; Service Operations; Supply Chain; Organizations; Corporate Social Responsibility and Impact; Organizational Change and Adaptation; Outcome or Result; Personal Development and Career; Retirement; Work-Life Balance; Planning; Strategic Planning; Problems and Challenges; Relationships; Business and Community Relations; Labor and Management Relations; Risk and Uncertainty; Safety; Science; Strategy; Retail Industry; North and Central America; United States; Minnesota
George, William W., and Amram Migdal. "Best Buy's Corie Barry: Confronting the COVID-19 Pandemic." Harvard Business School Case 321-073, January 2021. (Revised April 2022.)
- 09 Nov 2022
- In Practice
COP27: What Can Business Leaders Do to Fight Climate Change Now?
The US government’s newly passed Inflation Reduction Act will direct $370 billion toward advancing renewal energy and reducing greenhouse gas emissions—the country's largest investment in fighting climate change so far. As business and government leaders around the... View Details
Keywords: by Lynn Schenk and Danielle Kost
- 06 Aug 2019
- Cold Call Podcast
Super Bowl Ads Sell Products, but Do They Sell Brands?
some conflict or challenge that they overcome, and you have to have a moral of the story, like what's the message we're trying to convey? That's actually surprisingly easy to do in 30 or 60 seconds. Some people, obviously, are better at... View Details
- 10 Nov 2015
- Op-Ed
Authentic Leadership Rediscovered
authentic. Authentic Leadership was intended as a clarion call to the new generation to learn from negative examples like Enron, WorldCom and Tyco. In it, I defined authentic leaders as genuine, moral and character-based leaders:... View Details
Keywords: by Bill George
- 2024
- Working Paper
The Fading Light of Democratic Capitalism: How Pervasive Cronyism and Restricted Suffrage Are Destroying Democratic Capitalism as a National Ideal…and What to Do about It
What are we to do about declining public trust and confidence in democratic capitalism, which many citizens consider a cornerstone of our national ideology and identity? While the answer is not entirely clear, I argue in this essay that any effort aimed at restoring... View Details
Salter, Malcolm S. "The Fading Light of Democratic Capitalism: How Pervasive Cronyism and Restricted Suffrage Are Destroying Democratic Capitalism as a National Ideal…and What to Do about It." Harvard Business School Working Paper, No. 24-062, March 2024.
- 14 Jul 2020
- Research & Ideas
Restarting Under Uncertainty: Managerial Experiences from Around the World
inform, educate, and improve morale among employees. The CEO prepared multiple videos to explain what the company knew and what it did not, and what to expect for the future. The company reassured employees that it was doing whatever it... View Details
- 06 Jul 2011
- Research & Ideas
Are You a Level-Six Leader?
people who always ask, "What's in it for me?" Their moral compass is guided primarily by the accumulation of wealth and power, all else be damned. Bernie Madoff, now in prison, is a poster boy for the Opportunists. While Madoff... View Details
Keywords: by Mitch Maidique
- 12 Dec 2005
- Research & Ideas
Using the Law to Strategic Advantage
Moreover, moral and ethical considerations may decisively influence how the law is applied. As a result, purely technical legal advice is often inadequate. CEOs should be looking for lawyers with wisdom and the courage to push back if... View Details
- 15 Jan 2013
- Working Paper Summaries
The Promise of Positive Optimal Taxation: A Generalized Theory Calibrated to Survey Evidence on Normative Preferences Explains Puzzling Features of Policy
Keywords: by Matthew Weinzierl
- October 2011
- Case
Chris and Alison Weston (A)
By: Sandra J. Sucher and Celia Moore
Chris and Alison Weston describe how they, a well-educated middle class couple, ended up committing mail fraud, for which they each served a year and a half in federal prison. The case highlights for students how otherwise upstanding individuals much like themselves... View Details
Sucher, Sandra J., and Celia Moore. "Chris and Alison Weston (A)." Harvard Business School Case 612-019, October 2011.