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  • All HBS Web  (1,425)
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  • All HBS Web  (1,425)
    • People  (2)
    • News  (448)
    • Research  (839)
    • Events  (1)
    • Multimedia  (5)
  • Faculty Publications  (180)
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  • 21 Mar 2016
  • HBS Case

Can Customer Reviews Be 'Managed?'

to want to buy a service. Initially, TripAdvisor was just making money mostly on attention, these ads. But as it became the biggest company in the world in terms of user visits and traffic, it sort of naturally started saying, “Hey, can... View Details
Keywords: by Brian Kenny; Advertising; Travel
  • 28 May 2007
  • Research & Ideas

How Property Ownership Changes Your World View

is possible to be successful on one's own, or did they think it necessary to have a large group supporting one another? To what degree did they believe money was important to be happy? Do people who put effort into working end up better,... View Details
Keywords: by Julia Hanna
  • 29 Apr 2015
  • Lessons from the Classroom

Use Personal Experience to Pick Winning Stocks

Let's face it: in most cases, the stock market knows what it's doing. With millions of people performing their homework and investing money in stocks they hope will pay off, it's hard for any one person to... View Details
Keywords: by Michael Blanding; Financial Services
  • 05 Mar 2014
  • What Do You Think?

When Will the Next Dot.com Bubble Burst?

couple of weeks, our host shot back, "A couple of weeks! Put something down on a sheet of paper and give to me before you leave today." We received the money in early June, just as the entire high-tech bubble was popping,... View Details
Keywords: by James Heskett; Publishing; Retail
  • 15 Aug 2011
  • Research & Ideas

A New Model for Business: The Museum

along with companies like Apple, Facebook, and Progressive Insurance, is a leading example of firms that are thinking about customers in a new way—much like how a museum curator orchestrates the experience of patrons. Weaver, an assistant professor in the View Details
Keywords: by Carmen Nobel
  • 02 Apr 2015
  • Research & Ideas

Digital Initiative Summit: The Business of Crowdsourcing

platform might be too good to be true. The company was crowdsourcing creative work, inviting people to both pitch ideas and create marketing videos — and promising to pay anywhere from a few hundred for the best concepts to several... View Details
Keywords: by Dina Gerdeman
  • 27 Oct 2014
  • Research & Ideas

The Coffee Economy That Bloomed Out of Nowhere

who borrowed a little money to invest in a little land. The average size of a coffee plantation in the Soconusco averaged about 300 hectares, compared with an average of 1,000 hectares in other parts of Latin America. But some coffee... View Details
Keywords: by Carmen Nobel; Food & Beverage; Agriculture & Agribusiness
  • 30 Sep 2002
  • Research & Ideas

Use the Psychology of Pricing To Keep Customers Returning

game, the amount of money you spent on the tickets should be irrelevant to the decision to go. The only things that should matter are the costs not yet incurred, such as cost and hassle of driving, and the benefits to be consumed, such as... View Details
Keywords: by Manda Mahoney
  • 08 Mar 2012
  • Research & Ideas

Unplugged: What Happened to the Smart Grid?

market exists for that product, but they fail to look at whether the product is unique or has complementary assets, Henderson said. "Just because a market is big doesn't mean there's some View Details
Keywords: by Dina Gerdeman; Energy; Utilities
  • 13 Nov 2006
  • Research & Ideas

Science Business: What Happened to Biotech?

sector has lost money during this period, new research shows. What went wrong? Professor Gary Pisano provides answers in the new book Science Business: The Promise, the Reality, and the Future of Biotech, in which he argues that the very... View Details
Keywords: by Sean Silverthorne; Biotechnology
  • 17 Jun 2019
  • Research & Ideas

What Hospitals Must Learn to Compete

holds true in most health care service markets in the United States: You should think about what market position you occupy, how it is differentiated from others’, and whether you are fulfilling the needs of... View Details
Keywords: by Alumni Bulletin Staff; Health
  • 15 Nov 2001
  • Research & Ideas

Five Questions for Paul Gompers and Josh Lerner

spurred cultural, economic, and regulatory changes that make continuing venture capital success in these markets likely. Q: Who is your target audience—who can benefit by reading The Money of Invention and... View Details
Keywords: by Carol Elsen; Financial Services
  • 31 Oct 2016
  • Research & Ideas

Quantitative Easing Didn’t Ease the Housing Crisis for the Neediest

Another tool to stimulate a distressed economy has made its way into the playbooks of central banks across the world. With quantitative easing, known as QE for short, a central bank makes it easier to borrow money by buying long-term... View Details
Keywords: by Carmen Nobel
  • 24 Feb 2003
  • Research & Ideas

In Troubled Africa, Botswana Flowers

given the government time to get solid growth underway. The country has invested seriously in its infrastructure, both physical and human. They have poured money into education, healthcare, water, roads, and the like. Botswana has been... View Details
Keywords: by Cynthia Churchwell
  • 11 Aug 2014
  • HBS Case

The Business of Behavioral Economics

Behavioral Economics. Here's how StickK works. The user selects a goal—like losing weight—and pledges a certain amount of money toward achieving it. Then a referee—often a friend—is chosen and a contract signed. If the goal is achieved,... View Details
Keywords: by Michael Blanding; Food & Beverage; Health
  • 06 Aug 2013
  • First Look

First Look: August 6

behavior are reduced (Study 5). Our results have important implications for models of ethical decision making, moral behavior, and self-regulatory theory. Publisher's link: http://www.francescagino.com August 2013 Journal of Finance The Real Product View Details
Keywords: Anna Secino
  • 20 Aug 2007
  • Research & Ideas

HBS Cases: Using Investor Relations Proactively

For example, pointing out the money saved by tough bargaining with a union could cause a real problem with employees. Announcing a dividend may lead to anger from employees who think it should have been a bonus or from environmentalists... View Details
Keywords: by Martha Lagace; Energy; Utilities
  • 16 Feb 2004
  • Research & Ideas

European Private Equity—Still a Teenager?

continues to be most-served market in Europe for private equity, said Allen Haight, a partner in Permira. "When I arrived in 1989, people were saying that there was too much money chasing too few deals.... View Details
Keywords: by Martha Lagace; Financial Services
  • 20 Aug 2018
  • Research & Ideas

Bargain Hunters Beware: A Store's 'Original Price' Might Not Be After All

tells them so. What if those “original prices” stores base their discounts on aren’t real? That’s the question Donald Ngwe asks in his new working paper, Fake Discounts Drive Real Revenues in Retail. An assistant professor in Harvard Business School’s View Details
Keywords: by Michael Blanding; Advertising; Retail
  • 14 Apr 2021
  • Research & Ideas

The High Cost of the Slow COVID Vaccine Rollout

Government officials should have poured much more money into producing and distributing COVID-19 vaccines to save more lives and rescue the economy faster, according to new research co-authored by 16 researchers including Harvard Business... View Details
Keywords: by Michael Blanding; Health
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