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Publications

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  • All HBS Web  (915)
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← Page 26 of 915 Results →
  • Research Summary

Overview

The overarching goal of my research is to produce works that are influential and informative to both academics and practitioners in the field of operations management. To accomplish this, I collaborate with industry partners who provide knowledge about their field,... View Details
  • 15 Oct 2014
  • Research & Ideas

Apple Pay’s Technology Adoption Problem

wireless carriers, has seen little traction with its mobile wallet for similar reasons. Pitching Security One marketing pitch Apple is sure to try out with potential users is security, especially after... View Details
Keywords: by Dina Gerdeman; Technology; Retail
  • Person Page

Media

Media

This lists media reports covering my firm dollarDEX Investments or me (or my colleagues), or columns written by me (or my colleagues). There are all... View Details

  • 03 Dec 2007
  • Research & Ideas

Authenticity over Exaggeration: The New Rule in Advertising

Imagine the glee of marketers at the dawn of the Internet era—could anyone imagine a more sophisticated, precise way of reaching consumers? By tracking the purchasing habits of its prey, marketers could... View Details
Keywords: by Julia Hanna; Publishing; Advertising
  • 25 Apr 2014
  • News

Harnessing for-profit strategies for social good

Fran Seegull (MBA 1998) seeks to mobilize the business world to adjust its thinking on socially mindful investing, also known as impact investing, and "use the financial capital markets and for-profit... View Details
  • 03 Mar 2014
  • Research & Ideas

Facebook’s Future

machine that enables marketers to serve targeted messages on the basis of our email address or mobile phone number. But in 2024, technology will make possible real-time View Details
Keywords: by Mikolaj Piskorski
  • 01 Jun 2014
  • News

Net Gains

the league, which includes everything from marketing communications to information technology to pure international business. It's this last responsibility that has Tatum really animated. "When you look at the opportunity we have to grow... View Details
Keywords: Dan Morrell
  • 10 Jul 2017
  • Op-Ed

Op-Ed: It’s a Bad Idea to Ban Customers From Recording Videos

Consumers delight in using smartphones to record their experiences and surroundings, but for businesses, such devices present tricky challenges. Suppose a customer encounters a hair in her food, a spill in an aisle, or a rude clerk. Historically, these problems were... View Details
Keywords: by Benjamin G. Edelman; Food & Beverage; Air Transportation; Retail; Service
  • 13 Jun 2005
  • Research & Ideas

Rescuing Products with Stealth Positioning

square and two inches tall. It left everything up to the imagination—which is precisely what Apple had in mind. Downplaying its PC capability, Apple's marketers emphasized the Mini's many other uses: It could be a music server for your... View Details
Keywords: by Youngme Moon
  • 25 Aug 2022
  • News

Research Brief: Paying the Price for Remote Work

significant within the United States, where, for example, remote workers living in Mississippi are paid about a third less than their peers in Massachusetts. This was particularly surprising for jobs that can be done well remotely, such as interior designer and View Details
Keywords: Jill Radsken; Market Research, Photo, Translation, Veterinary and Other Services; Market Research, Photo, Translation, Veterinary and Other Services
  • 26 Apr 2011
  • News

BioMine Strikes Gold

Rohit Dev Thakwani, OPM 37 2008 SpendWisor.com consumer electronics marketplace Watch their pitch. Midwest/Central U.S. Marc Hoecker, MBA '08 vinsnap mobile automotive marketing Watch their pitch. New... View Details
Keywords: Mining (except Oil and Gas); Mining; Management, Scientific, and Technical Consulting Services; Professional Services
  • 27 Jul 2011
  • Research & Ideas

Customer Loyalty Programs That Work

The customer rewards cards that clutter wallets and clog key chains of many a shopper may soon be no more, as retailers move from physical to digital (read: mobile apps) forms of loyalty program member identification. It's a smart... View Details
Keywords: by Maggie Starvish; Retail
  • 14 Jul 2003
  • Research & Ideas

Keeping Your Balance With Customers

Industrial Era, product innovation and operations management predominated. Product innovation ensured the continuous flow of new products that would sustain growth or market share or both. Operations management ensured that costs and... View Details
Keywords: by Robert S. Kaplan & David P. Norton
  • 28 Feb 2007
  • Research & Ideas

Capital Rules: The Tensions of Global Finance

the exceptions that scholars and policymakers had historically reserved from their embrace of open capital markets were ruled out of bounds. The norm of capital mobility was to be universal and unqualified.... View Details
Keywords: by Rawi Abdelal
  • 11 Jun 2014
  • Research & Ideas

In the Future of Sports Investing, Media Is the Best Bet

media” But TV is no longer the only game in town when it comes to watching sports. Yes, in 2013, 94 percent of fans watched games on TV, but 71 percent also viewed sports online, and 49 percent got their fix on mobile devices. "What... View Details
Keywords: by Carmen Nobel; Sports; Financial Services

    Lee R. Raymond

    head of the largest oil corporation in the world, Raymond has consistently produced results which have exceeded competitors and market expectations. Exxon Mobil beat the S&P 500 performance every year... View Details
    Keywords: Utilities & Energy
    • 23 Dec 2002
    • Research & Ideas

    Partnering and the Balanced Scorecard

    (see Figure 2-3) and several new internal business objectives. Mobil U.S. Marketing and Refining, like Rockwater, moved to a new "customer intimacy" strategy that would offer a superior buying... View Details
    Keywords: by Robert S. Kaplan & David P. Norton
    • 12 Apr 2011
    • News

    Twelve Global Finalists Compete at HBS

    Arab Emirates Rohit Dev Thakwani, OPM 37 2008 SpendWisor.com consumer electronics marketplace Midwest/Central U.S. HBS Club of Chicago Marc Hoecker, MBA '08 vinsnap mobile automotive marketing New England... View Details
    Keywords: Multiple alumni
    • 18 May 2015
    • News

    The First Five Years: Anjali Vaidya (MBA 2010)

    Where did you go after you graduated from HBS? “I spent three and a half years working at Google on mobile advertising and have been at Yahoo, also working on mobile monetization, since October 2013.” What... View Details
    Keywords: Google; Yahoo; News, Library, Internet, and Other Services; Information
    • Fast Answer

    FIELD Global Immersion Resources: Peru

    lifestyles and the name of your GEO country (or Mobile and the name of the country) to locate. EMIS Useful for: emerging... View Details
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