Publications

06 Oct 2017
News

Making Patients and Doctors Happier — The Potential of Patient-Reported Outcomes

29 Oct 2021
Blog Post

Helping Women in Mexico to Live Fulfilled and Healthy Lives

on women’s health in Mexico? In Mexico, 50% of health care spending is out of pocket, and the government system is underfunded and at overcapacity. Only 8% of the population... View Details

September 2001 (Revised August 2005)
Case

Deaconess-Glover Hospital (C)

For nearly three months, John Carter, a vascular surgeon by training, had been studying a variety of clinical processes at Deaconess-Glover Hospital in Needham, Mass. Carter was looking for an opportunity to test the applicability of Toyota Production System... View Details

Keywords: Organizational Change and Adaptation; Health Care and Treatment; Business Processes; Health Industry

21 Nov 2017
First Look

First Look at New Research and Ideas, November 21, 2017

available. Purchase this case: https://cb.hbsp.harvard.edu/cbmp/product/317078-PDF-ENG Harvard Business School Case 618-008 CareMore Health System CareMore Health System—a... View Details

Keywords: Sean Silverthorne

2013
Article

Nations' Income Inequality Predicts Ambivalence in Stereotype Content: How Societies Mind the Gap

By: Federica Durante, S. T. Fiske, Nicolas Kervyn and Amy J.C. Cuddy

Income inequality undermines societies: the more inequality, the more health problems, social tensions, and the lower social mobility, trust, and life expectancy. Given people's tendency to legitimate existing social arrangements, the Stereotype Content Model (SCM)... View Details

Keywords: Stereotypes; Cross-cultural/cross-border; Inequality; Prejudice and Bias; Equality and Inequality; Income; Cross-Cultural and Cross-Border Issues; Power and Influence

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September 2022
Case

HPP: Tapping the Netherlands’ Potential

By: Brian Trelstad and Idelès Kaandorp

Stichting Het Potentieel Pakken (HPP) was launched to solve a systemic problem in the Dutch Labor Market: gender inequity that was leading to a large number of women to work part-time in fields that were in desperately short supply of labor, like health care, child... View Details

Keywords: COVID-19 Pandemic; Grants; Scaling And Growth; Nonprofit Organizations; Opportunities; Gender; Income; Employment; Health Care and Treatment; Human Capital; Mission and Purpose; Motivation and Incentives; Growth and Development Strategy; Health Industry; Health Industry; Health Industry; Health Industry; Europe; Netherlands

05 Jun 2006
Research & Ideas

Using Competition to Reform Healthcare

The ills of the U.S. healthcare system are well chronicled—soaring costs, low customer satisfaction, increasing problems with quality, and restricted coverage lead the list. But do we really understand the underlying issues well enough to... View Details

Keywords: by Michael E. Porter; Health

12 Apr 2022
Blog Post

The Many Languages of Medicine to Impact Care Delivery

health care and life sciences industry. Looking forward, I hope to be a lifelong student and continue to learn new languages that may inform how we create a more accessible health care View Details

13 Aug 2024
Op-Ed

Can AI Save Physicians from Burnout?

systems that are trained on past behaviors. This could lead to AI scribes being biased toward upcoding, reflecting volume-based revenue maximization incentives. What needs to be done? The promise of AI to improve provider well-being and... View Details

Keywords: by Susanna Gallani, Lidia Moura, and Katie Sonnefeldt; Health

June 2020 (Revised January 2024)
Case

TraceTogether

By: Mitchell B. Weiss and Sarah Mehta

By April 7, 2020, over 1.4 million people worldwide had contracted the novel coronavirus (COVID-19). Governments raced to curb the spread of COVID-19 by scaling up testing, quarantining those infected, and tracing their possible contacts. It had taken Singapore’s... View Details

Keywords: COVID-19; Contact Tracing; Government Administration; Crisis Management; Health; Health Pandemics; Innovation and Invention; Innovation Leadership; Innovation Strategy; Technological Innovation; Social Issues; Information Technology; Mobile and Wireless Technology; Applications and Software; Technology Adoption; Health Industry; Health Industry; Singapore

29 May 2014
Research & Ideas

Research Symposium 2014

book Redefining Health Care, published in 2006, Michael Porter and Elizabeth Olmstead Teisberg argued that the health care system should be reworked to focus on creating value... View Details

Keywords: by Carmen Nobel; Health; Health

26 Mar 2014
Research & Ideas

How Electronic Patient Records Can Slow Doctor Productivity

times. We could still get it wrong with an electronic health record, but the chances are lower." And mistakes can be detected much more quickly. If a prescribing physician puts an extra zero on the end of a dosing order that puts it out... View Details

Keywords: by Dina Gerdeman; Health

2024
Article

Effects of a Real-Time Information-Based Intervention on Physician Prescribing Behavior

By: Olivia Zhao and Anna D Sinaiko

High out-of-pocket (OOP) prices for prescription drugs create financial difficulties for patients, and cost-related underuse of medications can adversely patient health. Simultaneously, many physicians report a willingness to address affordability concerns with... View Details

Keywords: Price; Health Care and Treatment; Communication Technology; Technology Adoption; Customer Focus and Relationships; Health Industry

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18 Mar 2008
Working Paper Summaries

Modeling Expert Opinions on Food Healthiness: A Nutrition Metric

Keywords: by Jolie Mae Martin, John Leonard Beshears, Katherine Lyford Milkman, Max H. Bazerman & Lisa Sutherland; Retail

02 Oct 2017
News

SCOTUS and the Duopoly's Deadlock — CEO Daily, Monday, 2nd October

Strategies for Two-Sided Markets

Many blockbuster products and services that have redefined the global business landscape are built around platforms that tie together two distinct groups of users in a network. Examples include credit cards that link consumers and merchants; operating systems that... View Details

Article

Transparency as a Solution for the Hospital Capacity Problem

By: Regina E. Herzlinger

COVID dramatically clarified a shortcoming in our great healthcare system, but like everything in the world, it has its shortcomings. What we see through the apex of COVID is that many hospitals in hotspot areas cannot provide an adequate supply of beds. Although the... View Details

Keywords: Hospital Capacity; Health Care and Treatment; Performance Capacity; Planning; Cooperation