Learning By Thinking - Publications - Faculty & Research

26 Sep 2023
Research & Ideas

Unpacking That Icky Feeling of 'Shopping' for Diverse Job Candidates

can make you feel like it's objectifying the people who are involved or exploiting them. It can lead to concerns that people might think you are not doing it for the right reasons.” Jackson spent 20 months embedded in the human resources... View Details

Keywords: by Kristen Senz

11 Jun 2007
Lessons from the Classroom

Teaching the Next Generation of Energy Executives

You may think that being an energy executive—especially a manager in a leading oil company—might be the easiest job around. Just flip the production switch, and watch gas prices head toward $4 a gallon. But students enrolled in Harvard Business School professor Forest... View Details

Keywords: by Julia Hanna; Energy; Utilities

30 Jun 2022
HBS Case

Peloton Changed the Exercise Game. Can the Company Push Through the Pain?

demand, which led to shipment delays, followed by pricing confusion and a series of public relations bungles—just as the pandemic eased and people began returning to gyms. Peloton scrambled by recalling... View Details

Keywords: by Lane Lambert; Media & Broadcasting; Health; Bicycle

15 May 2024
Research & Ideas

A Major Roadblock for Autonomous Cars: Motorists Believe They Drive Better

Think you’re a better driver than most people? You’re not alone. And you may be one reason self-driving cars haven’t taken off. About 77 percent of participants surveyed in a new study rated themselves superior to automated vehicles,... View Details

Keywords: by Rachel Layne; Transportation; Auto

17 Jan 2024
HBS Case

Psychological Pricing Tactics to Fight the Inflation Blues

businesses today will need to lean hard on psychological pricing strategies to convince customers to overcome their reluctance to spend, according to recent research by Elie Ofek, the Malcolm P. McNair Professor of Marketing at Harvard... View Details

Keywords: by Jay Fitzgerald; Consumer Products; Retail

08 Aug 2022
HBS Case

Building an 'ARMY' of Fans: Marketing Lessons from K-Pop Sensation BTS

What would it take to attract customers who are so loyal that they would not only buy your products, but would also lavish your distributors with flowers and purchase advertising to elevate your brand? Ask the minds behind K-pop sensation BTS. Created View Details

Keywords: by Shalene Gupta; Media & Broadcasting; Music

05 Dec 2016
Research & Ideas

How To Deceive Others With Truthful Statements (It's Called 'Paltering,' And It's Risky)

target’s beliefs by giving a false or distorted impression. But it’s not just businesspeople who palter. Donald Trump has done it. Hillary (and Bill) Clinton, too. Chances are you have paltered. “People seem to be using this strategy... View Details

Keywords: by Dina Gerdeman

22 Mar 2024
Research & Ideas

Open Source Software: The $9 Trillion Resource Companies Take for Granted

vulnerable, a realization that is slowly making its way into upper management as firms consider hiring employees to spend at least part of their time dedicated to OSS. “Boards have to be thinking and understanding that View Details

Keywords: by Rachel Layne; Computer; Information Technology; Technology

11 Dec 2006
Working Paper Summaries

Three Perspectives on Team Learning: Outcome Improvement, Task Mastery, and Group Process

Keywords: by Amy C. Edmondson, James R. Dillon & Kathryn S. Roloff

15 Aug 2023
HBS Case

(Virtual) Reality Check: How Long Before We Live in the 'Metaverse'?

The recent rollout of ChatGPT by OpenAI has set the world abuzz about the potential of artificial intelligence. But whatever happened to the last tech phenomenon, the “metaverse”? The once-heavily hyped future of immersive 3D technology... View Details

Keywords: by Jay Fitzgerald; Technology; Computer; Information Technology

11 Nov 2020
Research & Ideas

How Hackathons Help Decide Platform Winners and Losers

competitive challenges facing software companies. Their market success depends largely on persuading the above-mentioned developers to write for their platforms. A new research paper suggests that the two sides can serve their own best interests View Details

Keywords: by Michael Blanding; Technology

05 Dec 2023
Research & Ideas

Are Virtual Tours Still Worth It in Real Estate? Evidence from 75,000 Home Sales

remains white-hot despite high interest rates. “Maybe it doesn't help you to get a 5 percent sales price rise by using visual tools—but it might help sellers in many other ways,” Troncoso says. Virtual reality for house hunting To parse... View Details

Keywords: by Rachel Layne; Real Estate

10 Oct 2023
Research & Ideas

In Empowering Black Voters, Did a Landmark Law Stir White Angst?

Harvard Business School who co-authored the report. By 1980, 15 years after the law’s passage, Black voter registration had increased by 23 percent in southern counties covered View Details

Keywords: by Rachel Layne

25 Jun 2012
Research & Ideas

Collaborating Across Cultures

and different ways of operating (government control over filmmaking, for instance) can lead to unforeseen setbacks and delays, threatening the success of creative business ventures. Vital Skill Learning to work with people from other... View Details

Keywords: by Michael Blanding

Teaching Interest

Overview

Teaching has been a lifelong passion of mine. As the third generation of academics in my family, I see good teaching as a means to give back and to encourage others to share my passion for discovery. I’ve been very lucky to have many teaching opportunities, both as an... View Details

11 Aug 2022
Research & Ideas

When Parents Tell Kids to ‘Work Hard,’ Do They Send the Wrong Message?

other people?" “How do all of these lessons about working hard potentially carry over to our beliefs about other people?” asks Ashley Whillans, an assistant professor at Harvard Business School, who co-authored the study. “If you are View Details

Keywords: by Michael Blanding; Education

04 Mar 2024
Research & Ideas

Want to Make Diversity Stick? Break the Cycle of Sameness

that he was replacing a woman as opposed to a man affect his decision?” Most likely, yes. In studying the appointments of more than 2,000 federal judges and more than 5,000 corporate board members, Chang found that leaders have a strong tendency to replace “like people... View Details

Keywords: by Michael Blanding

02 Feb 2023
Research & Ideas

Why We Still Need Twitter: How Social Media Holds Companies Accountable

somewhere, and then you have operations all over the US or maybe even worldwide,” he says. “It’s actually not that simple to understand what’s going on in all of your facilities.” In that way, social media could be used by companies to... View Details

Keywords: by Kasandra Brabaw; Technology

03 Oct 2022
Research & Ideas

Why a Failed Startup Might Be Good for Your Career After All

failed early in their careers often accepted jobs at a lower salary than their previous roles. “That literature portrays failure as a stigma,” says Gompers. “It might make you think that if you start something and fail, people aren't... View Details

Keywords: by Sean Silverthorne

16 Jan 2013
Research & Ideas

The Messy Link Between Slave Owners and Modern Management

management today. “How much more do we need to think about our responsibility to people?” As fascinating as her findings were, Rosenthal had some misgivings about their implications. She didn't want to be perceived as saying something... View Details

Keywords: by Katie Johnston

Publications