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  • All HBS Web  (1,369)
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  • 05 Aug 2014
  • First Look

First Look: August 5

the net new jobs in our country. Yet in recent years, small businesses have been slow to recover from a recession and credit crisis that hit them especially hard. This lag has prompted the question, "Is there a credit gap in small... View Details
Keywords: Sean Silverthorne
  • 15 Jul 2008
  • First Look

First Look: July 15, 2008

No one is penalized for asking for help or making a mistake. These companies also employ four distinct approaches to day-to-day work: They use the best available knowledge (which is understood to be a moving target) to inform the design... View Details
Keywords: Martha Lagace
  • 01 Apr 2008
  • First Look

First Look: April 1, 2008

development organizations, involved in both research and program design and delivery. This case explores CCL's approach to leadership and management education for executives and presents some of the challenges the CCL faces as many... View Details
Keywords: Martha Lagace
  • 15 Aug 2005
  • HBS Case

Classic Cases Live On at HBS

process analysis—a concept we taught in Production and Operations Management—in a setting that didn't involve steel mills, printed circuit boards, or sorting cranberries. Students got to see the design of a system, linked together in a... View Details
Keywords: by Garry Emmons
  • 23 Jul 2014
  • Lessons from the Classroom

Innovation Is Magic. Really

personality, psychological insights, and talented hands can create wonderful effects that amaze an audience. It's just as much about the hard, creative work Randal puts in to continuously improve his art. “Organizations can do a wonderful View Details
Keywords: by Dina Gerdeman; Consumer Products
  • 14 Apr 2015
  • First Look

First Look: April 14

appropriate relational contracts within the firm. In this paper we report the first results from a research program designed to test the empirical validity of this idea. We use the quasi-randomized roll out across multiple sites within a... View Details
Keywords: Sean Silverthorne
  • 02 Oct 2018
  • First Look

New Research and Ideas, October 2, 2018

Abstract—Liability laws designed to compensate for harms caused by defective products may also affect innovation. We examine this issue by exploiting a major quasi-exogenous increase in liability risk faced by U.S. suppliers of polymers... View Details
Keywords: Dina Gerdeman
  • 12 Oct 2011
  • First Look

First Look: October 12

equity critics claim that leveraged buyouts bring huge job losses. To investigate this claim, we construct and analyze a new dataset that covers U.S. private equity transactions from 1980 to 2005. We track 3,200 target firms and their... View Details
Keywords: Sean Silverthorne
  • 02 Jun 2003
  • What Do You Think?

What Can Aspiring Leaders Be Taught?

the shaping of values and ethical behaviors just as it does with various skills needed for the job? If so, does this suggest an added dimension for business school training, i.e., the preparation of leaders who can "teach" ethics and values on the View Details
Keywords: by James Heskett
  • 09 Sep 2008
  • First Look

First Look: September 9, 2008

  Working PapersHow Firms Respond to Being Rated Authors:Aaron K. Chatterji, Michael W. Toffel Abstract While many independent rating systems are designed primarily to help buyers overcome information asymmetries when making purchasing... View Details
Keywords: Sean Silverthorne
  • 07 Sep 2020
  • Research & Ideas

How to Help Small Businesses Survive COVID's Next Phase

through a few months, when normalcy would resume. The Paycheck Protection Program (PPP)—government-funded forgivable loans designed to help businesses pay their employees—would help them weather the storm. Six months later, there’s still... View Details
Keywords: by Danielle Kost; Food & Beverage; Service
  • 11 Nov 2014
  • First Look

First Look: November 11

demonstrates that when employees can see their customers, the beneficiaries of their efforts, the quality and efficiency of the service they deliver can actually improve. Studies in food service show how revealing customers to employees can lead employees to feel more... View Details
Keywords: Sean Silverthorne
  • 05 Jul 2006
  • First Look

First Look: July 5, 2006

features designed to enhance safety and effectiveness had the unintended effect of changing how men enacted their masculine identities at work. Interview and participant observation data show that the major reorientation was away from... View Details
Keywords: Sean Silverthorne
  • 02 Oct 2012
  • First Look

First Look: October 2

years. It analyzes the effects of patent laws and innovation prizes that were designed to promote technical progress. It explores the challenge associated with the changing organizational structure of innovation and the shift from... View Details
Keywords: Sean Silverthorne
  • 09 Jul 2018
  • Research & Ideas

Overcoming the Challenges of Selling Brand New Technology (Hey, Need a 3-D Printer?)

way of getting the job done.” Because of that, companies must always overcome customers’ “status quo” bias. That’s especially true, says Cespedes, when a company is introducing not just a new product but an entirely new product genre. His... View Details
Keywords: by Michael Blanding; Technology; Consumer Products; Electronics; Industrial Products; Information Technology; Manufacturing; Medical Devices & Supplies; Retail
  • 19 May 2003
  • Research & Ideas

Expensing Options Won’t Hurt High Tech

companies might benefit from picking other forms of incentive compensation that arguably do a better job of aligning executive and shareholder interests than conventional stock options do. Indexed or performance options, for example,... View Details
Keywords: by Zvi Bodie, Robert S. Kaplan & Robert C. Merton
  • 19 Nov 2007
  • Lessons from the Classroom

Teaching The Moral Leader

covers 8 countries and all of the continents, and continually challenges students to expand their understanding of the world and their place, as future leaders, in it. Based on my own experience, the course has been designed to explore... View Details
Keywords: by Sarah Jane Gilbert; Education
  • 13 Dec 2016
  • First Look

December 13, 2016

design decisions, asking themselves the following questions: 1) Are we providing too much information? In many cases, the simplest, most effective change a platform can make is to withhold information such as race and gender until after a... View Details
Keywords: Carmen Nobel
  • 19 May 2008
  • Research & Ideas

Connecting School Ties and Stock Recommendations

advantages through their social networks," Cohen and colleagues write. "In addition, laws designed to block these types of information pathways can be effective in curbing selective disclosure. The magnitude of our results... View Details
Keywords: by Martha Lagace; Financial Services
  • 27 Sep 2004
  • Research & Ideas

How Leaders Build Winning Streaks

High School, formed teacher teams to take on leadership responsibilities for the school, something that was relatively new in public education. The 40 or so BBC leaders to whom I spoke under Dyke's predecessor multiplied into the 400 View Details
Keywords: by Rosabeth Moss Kanter
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