Innovation In Healthcare Delivery - Publications - Faculty & Research

21 Oct 2014
First Look

First Look: October 21

team and the ways in which firms shift their identities, build innovative cultures and processes, and begin to change the world around them. Business leaders will find the book a source of both powerful... View Details

Keywords: Sean Silverthorne

27 Aug 2012
Research & Ideas

Employee-Suggestion Programs That Work

Bumping up against accepted theories in process improvement, a new research paper from Harvard Business School questions the value of prioritizing problems identified by frontline employees. Citing a hospital safety improvement program... View Details

Keywords: by Paul Guttry

27 May 2020
Research & Ideas

What South Korea Teaches the World About Fighting COVID

country innovated in ways to minimize physical contact during the test procedure, such as drive-through and phone booth testing facilities, which protected both medical staff and other patients. These sites... View Details

Keywords: by Doug J. Chung; Health

10 Jul 2000
Research & Ideas

IT Links for Boundaryless Companies

seeing real innovation in business, not in products but in what business does." Economic Facts Of Life There are three key characteristics... View Details

Keywords: by Kenneth Liss

29 Jun 2007
First Look

First Look: June 29, 2007

Spain, was expanding and wanted to exploit customer information to increase commercial effectiveness. At the same time, it was pushing for innovation in the nascent Spanish credit card market. To avoid the... View Details

Keywords: Martha Lagace

13 Jan 2003
Research & Ideas

Making Biotech Work as a Business

is ever going to leap ahead. The main barrier, according to Pisano, is the lack of integration among costs, rules, technologies, and disciplines. In a presentation at the Harvard Business School Alumni View Details

Keywords: by Martha Lagace; Biotechnology; Health; Technology

08 Aug 2023
Research & Ideas

The Rise of Employee Analytics: Productivity Dream or Micromanagement Nightmare?

organizations is also driving the trend, generating “digital trace data”—records of employee behavior captured on devices central to performing jobs everywhere, from the office to the factory floor to the job or delivery site. Spurred by... View Details

Keywords: by Ben Rand

24 Mar 2002
Research & Ideas

Are Assets Only for America’s Wealthy?

While net worth is on the rise for most Americans, the picture is only getting dimmer for the country's poorest families: For the 11.3 percent of Americans living below the poverty line in 2000, wealth (in terms of financial investment,... View Details

Keywords: by Carla Tishler

26 Mar 2014
Research & Ideas

How Electronic Patient Records Can Slow Doctor Productivity

new study of physician offices transitioning to electronic health records (EHRs) used in managing patient care. In general, larger offices in the study that employed EHRs... View Details

Keywords: by Dina Gerdeman; Health

20 Dec 2004
Research & Ideas

How an Order Views Your Company

conflict. And then Shapiro, Rangan, and Sviokla took their own advice, following orders through eighteen companies to chart gaps in the OMC process. Their article on the research, "Staple Yourself to an Order," was recently... View Details

Keywords: by Sarah Jane Johnston

24 Sep 2007
Research & Ideas

The FDA: What Will the Next 100 Years Bring?

they hear the words "national health insurance," but it is disturbing that we fail to provide health care to so many of our citizens. At the same time, firms in the United States are global leaders in... View Details

Keywords: by Sean Silverthorne; Biotechnology; Consumer Products; Food & Beverage; Health

29 Sep 2008
Research & Ideas

Financial Crisis Caution Urged by Faculty Panel

create a bigger problem going forward. Anytime the government manages a risk, it must also manage the moral hazard, and the current crisis is no exception," Moss concluded. Innovation Will Continue University Professor Robert Merton,... View Details

Keywords: by Martha Lagace; Financial Services

16 Aug 2024
In Practice

Election 2024: What's at Stake for Business and the Workplace?

and services with innovative approaches to climate adaptation and mitigation, there is another important step. Pay attention to quality and safety. It takes just one electric vehicle catching on fire, wind turbine blade falling off at an... View Details

Keywords: by Rachel Layne

Publications