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  • All HBS Web  (31,612)
    • People  (77)
    • News  (6,865)
    • Research  (19,756)
    • Events  (160)
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  • Research Summary

Managing Workplace Reforms and Organization-Wide Transformations

Richard E. Walton is studying (with doctoral candidate Scott Hamlin and research associate Kathleen Scharf) the development and diffusion of new forms of union-management partnership together with other new practices in the steel industry. To test and elaborate... View Details
  • 2019
  • Book

The Wise Company: How Companies Create Continuous Innovation

By: Ikujiro Nonaka and Hirotaka Takeuchi
High-velocity change is the fundamental challenge facing companies today. Few companies, however, are prepared to continuously innovate—because they focus on the short-term and do not emphasize the wisdom needed to make sure that their interests are aligned with those... View Details
Keywords: Knowledge; Wise Leadership; Leaders; Innovation; Knowledge Management; Leadership; Innovation and Invention; Organizational Change and Adaptation
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Nonaka, Ikujiro, and Hirotaka Takeuchi. The Wise Company: How Companies Create Continuous Innovation. New York: Oxford University Press, 2019.
  • 2016
  • Foreword

IT and Management 1960–2020

By: F. Warren McFarlan
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McFarlan, F. Warren. "IT and Management 1960–2020." Foreword to Digital Intelligence: What Every Smart Manager Must Have for Success in an Information Age, by Sunil Mithas, xi–xxx. Finerplanet, 2016.
  • 06 Apr 2021
  • Working Paper Summaries

The World Management Survey at 18: Lessons and the Way Forward

Keywords: by Daniela Scur, Raffaella Sadun, John Van Reenen, Renata Lemos, and Nicholas Bloom
  • 2022
  • Book

The Role of Innovation and Entrepreneurship in Economic Growth

By: Michael J. Andrews, Aaron Chatterji, Josh Lerner and Scott Stern
We live in an era in which innovation and entrepreneurship seem ubiquitous, particularly in regions like Silicon Valley, Boston, and the Research Triangle Park. But many metrics of economic growth, such as productivity growth and business dynamism, have been at best... View Details
Keywords: Productivity Growth; Production Technologies; Innovation and Invention; Entrepreneurship; Economic Growth; Competition; Organizational Design; Economic Slowdown and Stagnation
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Andrews, Michael J., Aaron Chatterji, Josh Lerner, and Scott Stern, eds. The Role of Innovation and Entrepreneurship in Economic Growth. Chicago: University of Chicago Press, 2022.
  • 2003
  • Case

Capston-White's Document Management and Production Services

By: Vijay Govindarajan, Chris Trimble and Julie Lang
The development of multi-function devices that could copy, print, fax, and scan created a convergence in the markets for these devices. Copiers and printers had previously been purchased and managed in very different manners by large organizations. Facing an uncertain... View Details
Keywords: Technological Innovation; Innovation Strategy; Service Delivery; Service Industry
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Govindarajan, Vijay, Chris Trimble, and Julie Lang. "Capston-White's Document Management and Production Services." 2003. (Case No. 2-0017.)
  • June 2015
  • Article

You Need an Innovation Strategy

By: Gary P. Pisano
Why is it so hard to build and maintain the capacity to innovate? The reason is not simply a failure to execute but a failure to articulate an innovation strategy that aligns innovation efforts with the overall business strategy. Without such a strategy, companies will... View Details
Keywords: Innovation Strategy
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Pisano, Gary P. "You Need an Innovation Strategy." Harvard Business Review 93, no. 6 (June 2015): 44–54.
  • April 2010
  • Article

Managed Globalization: Doctrine, Practice, and Promise

By: Rawi Abdelal and Sophie Meunier
Two alternate visions for shaping and explaining the governance of economic globalization have been in competition for the past 20 years: an ad hoc, laissez-faire vision promoted by the United States versus a managed vision relying on multilateral rules and... View Details
Keywords: Financial Crisis; Trade; Globalized Economies and Regions; Governing Rules, Regulations, and Reforms; Competition; European Union; United States
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Abdelal, Rawi, and Sophie Meunier. "Managed Globalization: Doctrine, Practice, and Promise." Journal of European Public Policy 17, no. 3 (April 2010): 350–367.
  • August 1998 (Revised July 2002)
  • Case

Innovation at 3M Corporation (A)

By: Stefan H. Thomke and Ashok Nimgade
Describes how 3M Corp. introduces and learns a new and innovative methodology called Lead User research to understand future customer and market needs. A team from 3M's Medical-Surgical Markets Division applies the Lead User methodology to the field of surgical... View Details
Keywords: Innovation and Management; Innovation Strategy; Managerial Roles; Marketing Strategy; Demand and Consumers; Market Timing; Product Development; Problems and Challenges; Business Strategy; Medical Devices and Supplies Industry
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Thomke, Stefan H., and Ashok Nimgade. "Innovation at 3M Corporation (A)." Harvard Business School Case 699-012, August 1998. (Revised July 2002.)
  • July 2013 (Revised July 2015)
  • Background Note

Innovating in Health Care—Framework

By: Regina E. Herzlinger
Contains the framework for the second-year Innovating in Health Care course. Delineates the role of six exogenous forces on new ventures: structure, financing, regulations, consumers, accountability, technology, and public policy and presents the essential elements of... View Details
Keywords: Health Care and Treatment; Management; Health Industry
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Herzlinger, Regina E. "Innovating in Health Care—Framework." Harvard Business School Background Note 314-017, July 2013. (Revised July 2015.)
  • February 2016
  • Article

Labor Unemployment Insurance and Earnings Management

By: Yiwei Dou, Mozaffar N. Khan and Youli Zou
There is relatively little prior evidence on the potential impact of rank and file employees on financial reporting choices outside union negotiations. We contribute to the literature by providing new evidence that firms appear to manage long-run earnings upward in... View Details
Keywords: Earnings Management; Employment; Insurance; Financial Reporting
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Dou, Yiwei, Mozaffar N. Khan, and Youli Zou. "Labor Unemployment Insurance and Earnings Management." Journal of Accounting & Economics 61, no. 1 (February 2016): 166–184.
  • Research Summary

Teamwork and Innovative Behavior with Professor Jeff Polzer and Hila Lifshitz

In a field setting, we explore how teamwork could enhance team members' interpersonal relationships and work performance.  We collect longitudinal survey data and measure creative performance of a US company's employees before, during, and after they... View Details
  • 2011
  • Working Paper

Management Practices Across Firms and Countries

By: Nicholas Bloom, Christos Genakos, Raffaella Sadun and John Van Reenen
For the last decade we have been using double-blind survey techniques and randomized sampling to construct management data on over 10,000 organizations across 20 countries. On average, we find that in manufacturing, American, Japanese, and German firms are the best... View Details
Keywords: Management Practices and Processes; Business Ventures; Public Sector; Private Sector; Country; Performance; Motivation and Incentives
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Bloom, Nicholas, Christos Genakos, Raffaella Sadun, and John Van Reenen. "Management Practices Across Firms and Countries." Harvard Business School Working Paper, No. 12-052, December 2011.
  • March 1997
  • Case

Private Management and Public Schools (A)

Examines the prospects for private management in U.S. public schools. Introduces the U.S. system of education and the concerns driving the education reform process. Focuses on the education and business strategies of Education Alternatives, Inc. (EAI), Public... View Details
Keywords: For-Profit Firms; Value; Education; Government and Politics; Education Industry; United States
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Dyck, Alexander, and Danielle J. Melito. "Private Management and Public Schools (A)." Harvard Business School Case 797-113, March 1997.
  • April 1993 (Revised October 1995)
  • Case

ALZA and Bio-Electro Systems (A): Technological and Financial Innovation

By: Josh Lerner and Peter Tufano
To develop the next generation of risky products, ALZA, a mature and profitable biotechnology firm specializing in drug delivery systems, must raise $40 million. Organizational constraints and competitive concerns demand that the work be done inside the firm. However,... View Details
Keywords: Risk and Uncertainty; Technological Innovation; Business Subsidiaries; Decision Choices and Conditions; Corporate Finance; Medical Devices and Supplies Industry; Medical Devices and Supplies Industry
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Lerner, Josh, and Peter Tufano. "ALZA and Bio-Electro Systems (A): Technological and Financial Innovation." Harvard Business School Case 293-124, April 1993. (Revised October 1995.)
  • Article

Measuring and Managing Customer Profitability

By: Robert S. Kaplan and V.G. Narayanan
Keywords: Measurement and Metrics; Management; Customers; Profit
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Kaplan, Robert S., and V.G. Narayanan. "Measuring and Managing Customer Profitability." Cost Management 15, no. 5 (September–October 2001): 5–15.
  • 2013
  • White Paper

Benchmarks For Confronting The Challenges For Innovation In Health Care With A Modern Curriculum: 21st-Century Health Care Management Education: Confronting Challenges for Innovation with a Modern Curriculum

By: Regina E. Herzlinger
21st-Century Health Care Management Education: Confronting Challenges for Innovation with a Modern Curriculum View Details
Keywords: Health Care Industry; Health Care and Treatment; Health Industry
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Herzlinger, Regina E. "Benchmarks For Confronting The Challenges For Innovation In Health Care With A Modern Curriculum: 21st-Century Health Care Management Education: Confronting Challenges for Innovation with a Modern Curriculum." White Paper Series, Harvard Business School, Boston, MA, January 2013.
  • 16 Dec 2008
  • News

The Innovation Economy

  • 2013
  • Book

Teaming to Innovate

By: Amy C. Edmondson
Innovation requires teaming. (Put another way, teaming is to innovation what assembly lines are to car production.) This book brings together key insights on teaming, as they pertain to innovation. How do you build a culture of innovation? What does that culture look... View Details
Keywords: Innovation Leadership; Groups and Teams; Organizational Culture
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Edmondson, Amy C. Teaming to Innovate. San Francisco, CA: Jossey-Bass, 2013.
  • May 2017 (Revised September 2018)
  • Supplement

Hilti Fleet Management (B): Towards a New Business Model

By: Ramon Casadesus-Masanell, Oliver Gassmann and Roman Sauer
The (B) case tackles the implementation and scaling process of fleet management over the years. Finally, the case explores current challenges facing the BMI. View Details
Keywords: Hilti; Business Model Innovation; BMI; Fleet Management; Decision-making; Implementation; Power Tools Industry; Europe; Switzerland; Business Model; Restructuring; Transformation; Transition; Customer Value and Value Chain; Customer Focus and Relationships; Construction; Innovation and Invention; Leasing; Strategy; Growth Management; Decision Making; Construction Industry; Switzerland; Liechtenstein; Germany; Austria; Europe; United States; Asia; Brazil; China; Latin America; Africa; Japan; Hong Kong; France; Italy; Spain
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Casadesus-Masanell, Ramon, Oliver Gassmann, and Roman Sauer. "Hilti Fleet Management (B): Towards a New Business Model." Harvard Business School Supplement 717-465, May 2017. (Revised September 2018.)
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