Publications

July 2000 (Revised April 2011)
Supplement

Greeley Hard Copy, Portable Scanner Initiative (B)

By: Michael L. Tushman and Daniel Radov

Supplements the (A) case. View Details

Keywords: Production; Product Development; Information Infrastructure; Business Divisions; Organizational Structure

January 2008
Case

Lenovo: Building A Global Brand (Multimedia case)

By: John A. Quelch and Carin-Isabel Knoop

Announced in December 2004, the $1.75 billion acquisition of IBM's PC division by Lenovo, China's largest PC maker, made headlines around the world. A relative upstart in the business, Lenovo acquired the division of IBM that invented the PC in 1981. While Lenovo was... View Details

Keywords: Marketing Strategy; Multinational Firms and Management; Information Infrastructure; Global Strategy; Acquisition; Brands and Branding; Manufacturing Industry; Computer Industry; China

01 Mar 2013
News

A Mission in Motion

agency Millennium Challenge Corporation, where alumnus Jonathan Bloom (MBA 1972) has firsthand experience with largescale training and infrastructure efforts in Ghana ("Sizing Up Social Impact"). "A Healthy Profit" tells the story of... View Details

Keywords: summary

18 Apr 2022
News

Book Smart

library—and no one was particularly keen on using it. The books, the guide informed Risher, came by boat, were often well out of date, and were of little interest to the children. So one day the building had been locked, and the key had... View Details

19 Jul 2010
Research & Ideas

How Mercadona Fixes Retail’s ’Last 10 Yards’ Problem

Carrefour, and more than twice that of an average U.S. supermarket. Sales per employee were 18 percent higher than that of other Spanish supermarkets that disclosed financial information that year and more than 50 percent higher than U.S.... View Details

Keywords: by Julia Hanna; Retail; Food & Beverage

15 Nov 2018
News

Don’t Be Afraid of AI

disease fighting. There are just a million areas where, you know, they're still looking for help on solving problems with a lot of data and we think we can help there. You know, we've had these infrastructure things, bad things happen,... View Details

Keywords: Computer Systems Design and Related Services; Professional Services

01 Mar 2025
News

Alumni and Faculty Books

degrees today) to safe, secure, stimulating indoor jobs that provided the infrastructure for society that was necessary for the Modern Era to come about. For so short a book on medieval history, it pays close attention to the... View Details

February 2021
Article

Topic Classification of Electric Vehicle Consumer Experiences with Transformer-Based Deep Learning

By: Sooji Ha, Daniel J Marchetto, Sameer Dharur and Omar Isaac Asensio

The transportation sector is a major contributor to greenhouse gas (GHG) emissions and is a driver of adverse health effects globally. Increasingly, government policies have promoted the adoption of electric vehicles (EVs) as a solution to mitigate GHG emissions.... View Details

Keywords: Natural Language Processing; Analytics and Data Science; Environmental Sustainability; Infrastructure; Transportation; Policy

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01 Dec 2008
News

No Easy Fix for the Financial Crisis

innovation and crisis. “Is there a structural relation between innovation and crisis? I think there has to be,” Merton said. Successful innovation will always outstrip the infrastructure to support it, at least for some considerable time.... View Details

Keywords: Roger Thompson;Martha Lagace; deregulation; moral hazard; the middle class; Finance

02 Apr 2015
Research & Ideas

Digital Initiative Summit: Freeing Patient Data to Enable Innovation

offered proper incentives for standardizing and sharing the information they collect. Even the industry's brightest minds and hardest workers have yet to definitively determine what those incentives ought to be. "Consumers don't pay for... View Details

Keywords: Re: Karim R. Lakhani; Health

11 Dec 2018
First Look

New Research and Ideas, December 11, 2018

paper highlights the benefits that rigorous use of oral history can offer to research on the contemporary business history of emerging markets. Oral history can help fill some of the major information voids arising from the absence of a... View Details

Keywords: Dina Gerdeman

November 1999 (Revised April 2002)
Case

International Business Machines Corporation (B)

By: David F. Hawkins

IBM changes pension plan from a defined benefit plan to a cash-balance plan. Teaching purpose: To understand pension accounting. View Details

Keywords: Business or Company Management; Transformation; Business Earnings; Private Sector; Personal Finance; Cash; Information Infrastructure; Taxation; Computer Industry; Accounting Industry

March 1991 (Revised July 1993)
Case

Kyocera Corp.

By: John P. Kotter

Examines the three factors critical to this company's remarkable success in the high tech field. The first factor is the founder, Dr. Inamori's powerful leadership. The second is the strong corporate culture or philosophy of the firm. The third element in Kyocera's... View Details

Keywords: Customer Relationship Management; Information Infrastructure; Leadership Style; Management Systems; Management Style; Organizational Culture; Practice; Profit; Planning; Technology Industry; Electronics Industry

16 May 2005
Research & Ideas

Confronting the Reality of Web Services

Big companies have the power to convince or compel their partners to participate, and to shortcut negotiations by simply dictating terms. Amazon and eBay have both done brilliant work with Web services to open up their IT infrastructures... View Details

Keywords: by Sara Grant

January 2005 (Revised August 2005)
Case

Apple Computer, 2005

By: David B. Yoffie and Barbara Mack

Apple has reaped the benefits of its innovative music player, the iPod. However, its PC and server business continue to hold small market share relative to the worldwide computer market over the past few years. Will the iPod lure new users to the Mac? Will Apple be... View Details

Keywords: Technological Innovation; Innovation Strategy; Information Infrastructure; Brands and Branding; Computer Industry; Entertainment and Recreation Industry

September 1999 (Revised January 2000)
Technical Note

Last Mile of Broadband Access, The: Technical Note

By: Jay O. Light, Lynda M. Applegate and Daniel J. Green

Provides an overview of broadband access technology. Includes technical overviews of cable, DSL, fixed wireless, and satellite systems, and suggests the technical suitability of each to accommodate broadband applications. View Details

Keywords: Business Model; Infrastructure; Internet and the Web; Mobile and Wireless Technology