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  • January 1993 (Revised July 2003)
  • Case

Texas High-Speed Rail Corporation

By: Timothy A. Luehrman
The finance director of the Texas High-Speed Rail Corp. (THSRC) is considering modifications to the financing program designed to support the development, construction, and operations of THSRC's planned high-speed rail system. The current plan achieves many objectives,... View Details
Keywords: Private Sector; Financial Strategy; Financing and Loans; Taxation; Management Analysis, Tools, and Techniques; Strategic Planning; Valuation; Rail Industry; Texas
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  • October 2021
  • Article

Overcoming the Cold Start Problem of CRM Using a Probabilistic Machine Learning Approach

By: Nicolas Padilla and Eva Ascarza
The success of Customer Relationship Management (CRM) programs ultimately depends on the firm's ability to understand consumers' preferences and precisely capture how these preferences may differ across customers. Only by understanding customer heterogeneity, firms can... View Details
Keywords: Customer Management; Targeting; Deep Exponential Families; Probabilistic Machine Learning; Cold Start Problem; Customer Relationship Management; Programs; Consumer Behavior; Analysis
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  • 06 Mar 2019
  • News

Reimagining Capitalism

  • 18 Aug 2009
  • First Look

First Look: August 18

aspects of risk including political risk, foreign exchange risk, market risk, and execution risk. Further, the discussion covers social aspects including whether the slum should be redeveloped at all, whether it should be redeveloped by View Details
Keywords: Martha Lagace
  • Web

MBA Experience - Leadership

examines the legal, ethical, and economic responsibilities of corporate leaders. It also teaches students about management and governance systems leaders can use to promote responsible conduct by companies and their employees, and shows... View Details
  • 09 Jan 2024
  • Research & Ideas

Could Clean Hydrogen Become Affordable at Scale by 2030?

Hydrogen is poised to move from the sidelines of global clean energy as the industry learns to produce it more efficiently and at lower cost, according to newly published research led by Gunther Glenk, a climate fellow with Harvard Business School's Institute for the... View Details
Keywords: by Desmond Dodd; Energy; Green Technology
  • 2024
  • Working Paper

Mammography - Early Detection, Precise Diagnoses: Case Histories of Transformational Advances

By: Amar Bhidé, Srikant M. Datar and Katherine Stebbins
This case history describes how the development of x-ray-based techniques and equipment (“mammography”) led to widespread screening for breast cancer and enabled “minimally invasive” biopsies of breast tumors. Specifically, we chronicle how: 1) new protocols and... View Details
Keywords: Health Care and Treatment; Technological Innovation; Innovation Strategy; Technology Adoption; Collaborative Innovation and Invention; Innovation and Invention; Governing Rules, Regulations, and Reforms
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  • 06 Jun 2024
  • Research & Ideas

How Younger Immigrants Gain an Edge in American Business

individual anonymized career trajectories, implied by job titles and income, with far more specificity than previously available, Kerr notes. State Department data suggest that from 1989 to 1995, two-thirds of immigrants from Vietnam were refugees or were biracial and... View Details
Keywords: by Rachel Layne
  • 01 Jun 2023
  • News

Curb Appeal

solid waste is managed in the Big Apple. “I think you have with her a very creative and innovative public servant,” says Steven A. Cohen, an authority on waste management in New York City who is the former director of the Research Program... View Details
Keywords: Alexander Gelfand; photography by Vance Jacobs; Government; Government
  • July 1993
  • Case

ABB Deutschland (Abridged)

By: Christopher A. Bartlett
Focuses in detail on implementing a corporate restructuring program in ABB's German subsidiary. Special attention is given to Germany's unique form of industrial governance. Two major problem areas--power plants and power transformers--are described in detail. ABB's... View Details
Keywords: Restructuring; Energy Generation; Corporate Governance; Factories, Labs, and Plants; Salesforce Management; Policy; Organizational Culture; Energy Industry; Germany
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  • Web

Behavioral Finance & Financial Stability

Financial Sector More Info The Impact of Pensions and Insurance on Global Yield Curves By: Robin Greenwood & Annette Vissing-Jorgensen JUN 2018 In this NBER working paper, researchers from the Behavioral Finance and Financial Stability Initiative evaluate the demand... View Details
  • Web

Global Impact of the Collapse | Baker Library | Bloomberg Center | Harvard Business School

2011). Workers embrace outside the offices of Lehman Brothers in Canary Wharf in London, Monday, September 15, 2008. Courtesy of AP Photo/Kirsty Wigglesworth. On October 3, 2008, under the Troubled Asset Relief Program (TARP), the View Details
  • 30 Mar 2021
  • Blog Post

Africa Rising: Understanding Business, Entrepreneurship, and the Complexities of a Continent with Professor Hakeem Belo-Osagie

Short Intensive Programs (SIPs) are courses that offer students a great opportunity to think about career choices, gain practical skills, and explore topics you might otherwise never get to study. These courses run for one week in January... View Details
  • Web

Japan - Global

studies and course materials for use in business education programs around the world. Since opening, the JRC has supported most of the Japan-focused cases and HBS research projects on the region. Location Japan Research Center Tokyo,... View Details
  • 06 Mar 2012
  • First Look

First Look: March 6

twentieth century because of communications improvements, this article shows that the challenges of managing governments and political risk grew sharply. Read the paper: http://www.people.hbs.edu/gjones/papers/Jones Lubinski Managing... View Details
Keywords: Sean Silverthorne
  • November 2017
  • Teaching Note

Amazon.com, 2016

By: John R. Wells and Gabriel Ellsworth
Teaching Note for HBS No. 716-402. On January 28, 2016, Amazon announced record 2015 operating profits of $2.2 billion on $107 billion of sales, and the markets responded with cautious optimism. For years, founder and CEO Jeffrey Bezos had prioritized growth and... View Details
Keywords: Strategic Analysis; Retail; E-commerce; Amazon; Amazon.com; AmazonFresh; Jeff Bezos; Cloud Computing; Marketplaces; Streaming; E-reader Market; Digital Media; Mobile App; Online Retail; Shipping; Database; Tablet; Kindle; Kindle Fire; Smartphone; Delivery; Market Platforms; Two-Sided Platforms; Competition; Internet; Corporate Strategy; Online Advertising; Business Growth and Maturation; Business Model; Business Organization; For-Profit Firms; Film Entertainment; Games, Gaming, and Gambling; Music Entertainment; Television Entertainment; Profit; Revenue; Global Strategy; Multinational Firms and Management; Taxation; Business History; Human Resources; Resignation and Termination; Books; Human Capital; Working Conditions; Business or Company Management; Goals and Objectives; Growth and Development Strategy; Growth Management; Management Practices and Processes; Industry Growth; Industry Structures; Media; Distribution; Distribution Channels; Order Taking and Fulfillment; Infrastructure; Logistics; Product Development; Supply Chain; Supply Chain Management; Organizational Culture; Public Ownership; Work-Life Balance; Problems and Challenges; Labor and Management Relations; Strategy; Adaptation; Business Strategy; Competitive Strategy; Diversification; Expansion; Integration; Horizontal Integration; Vertical Integration; Hardware; Information Technology; Mobile Technology; Online Technology; Technology Networks; Technology Platform; Web; Web Sites; Price; Software; Marketing; Marketing Strategy; Working Capital; Customer Focus and Relationships; Customer Value and Value Chain; Retail Industry; Advertising Industry; Distribution Industry; Electronics Industry; Entertainment and Recreation Industry; Information Technology Industry; Manufacturing Industry; Motion Pictures and Video Industry; Music Industry; Publishing Industry; Shipping Industry; Technology Industry; Video Game Industry; Web Services Industry; United States; Washington (state, US); Seattle
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  • Web

Technology & Operations Management Faculty - Faculty & Research

Administration Stefan H. Thomke William Barclay Harding Professor of Business Administration Chair, General Management Program Michael W. Toffel Senator John Heinz Professor of Environmental Management Roberto Verganti Visiting Lecturer... View Details
  • Article

Strategic Disclosure: The Case of Business School Rankings

By: Michael Luca and Jonathan Smith
We empirically analyze disclosure decisions made by 240 MBA programs about which rankings to display on their websites. We present three main findings. First, consistent with theories of countersignaling, top schools are least likely to disclose their rankings, whereas... View Details
Keywords: Voluntary Disclosure; Shrouded Attributes; Information Unraveling; Rankings; Higher Education; Corporate Disclosure; Rank and Position
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  • Web

General Management - Faculty & Research

Which processes help the board function most effectively? What norms foster the right dynamics and culture? We draw on research, boardroom case studies, and our experience at teaching board governance View Details
  • Career Coach

Lauren Murphy

individual leaders as well as senior management teams to improve team alignment with organizational goals. Lauren brings decades of management experience to her coaching work. For 14 years, she was the Director, Career Education & Coaching overseeing the HBS... View Details
Keywords: Government; Government; Government; Government; Government; Government; Government; Government; Government; Government; Government; Government; Government; Government; Government; Government; Government; Government; Government; Government; Government; Government; Government; Government; Government; Government; Government; Government; Government; Government