Financial Services Industry - Publications - Faculty & Research

May 2014
Case

Goldman Sachs: Anchoring Standards After the Financial Crisis

By: Rajiv Lal and Lisa Mazzanti

Goldman Sachs, a longtime venerable financial institution headquartered in New York City, had a partnership culture that was known to value its clients. But when the financial crisis hit in 2008 and Goldman Sachs emerged relatively unscathed, its public image took a... View Details

Keywords: Brand Management; Public Image; Corporate Accountability; Reputation; Standards; Financial Crisis; Brands and Branding; Banking Industry; Banking Industry

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April 1986 (Revised July 1996)
Case

Comdisco, Inc.: Financial Statement Analysis (A)

By: Krishna G. Palepu

Keywords: Financial Statements; Information Technology Industry

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2024
Working Paper

Open Source Software Policy in Industry Equilibrium

Open source software (OSS) is a form of public knowledge widely provided and relied on by the private sector. To study the effects of growing government involvement in this critical public good, I build a new empirical model where high-tech firms choose software inputs... View Details

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24 Mar 2016
News

A Fitness Industry Innovator Powers On

rebranding the club, and those that followed, as 24 Hour Fitness—would alter the industry forever, with 24 Hour Fitness growing to 420 clubs, 20,000 employees, and over $1 billion in annual revenues. “In the fitness industry, there are... View Details

2016
Working Paper

Financial Regulation in a Quantitative Model of the Modern Banking System

By: Juliane Begenau and Tim Landvoigt

How does the shadow banking system respond to changes in the capital regulation of commercial banks? This paper builds a quantitative general equilibrium model with commercial banks and shadow banks to study the unintended consequences of capital requirements. A key... View Details

Keywords: Capital; Commercial Banking

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February 1996 (Revised June 1996)
Supplement

Indianapolis: Activity-Based Costing of City Services (B)

By: Robert S. Kaplan

Supplements the (A) case. View Details

Keywords: City; Service Operations; Infrastructure; Service Industry; Indiana

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Company, topic, & industry alerts

company, topic, or industry of interest. Click Create alert (near the Search button), Complete the settings, then click Save Alert. Financial Times Click Alerts Hub (bottom of the page under Tools). Follow... View Details

September 2010
Article

Bank Lending During the Financial Crisis of 2008

By: Victoria Ivashina and David S. Scharfstein

This paper documents that new loans to large borrowers fell by 47% during the peak period of the financial crisis (fourth quarter of 2008) relative to the prior quarter and by 79% relative to the peak of the credit boom (second quarter of 2007). New lending for real... View Details

Keywords: Financial Liquidity; Financing and Loans; Credit; Borrowing and Debt; Financial Crisis; Banking Industry

Article

The Electrified Future Is Shared: Mobility Services and Electrification's Pace, Shape

By: Jurgen Weiss

The article examines the potential impacts of new mobility services such as ride sharing and ride hailing on the speed and depth of electrification of personal transportation. The article explores how a shift of transportation towards shared mobility services might... View Details

Keywords: Mobility; Electric Vehicle; Autonomous Vehicles; Electricity Demand; Energy; Transportation Industry; Transportation Industry; Transportation Industry

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September 2021 (Revised March 2024)
Case

Bühler: Mobilizing Industry around a Common Purpose

By: Ranjay Gulati, Franz Wohlgezogen and Malini Sen

Bühler Group, a Swiss multinational processing technology provider, started by selling machines for processing grains and later transitioned into selling food processing solutions. A family-owned business in the fifth generation, Bühler’s high-end milling, grinding,... View Details

Keywords: Family Business; Customer Focus and Relationships; Machinery and Machining; Corporate Social Responsibility and Impact; Mission and Purpose; Innovation Leadership; Switzerland

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June 2013
Supplement

Multiasistencia: Redefining the Relationship with its Service Professionals. Spreadsheet Supplement

By: Francisco de Asis Martinez-Jerez

Multiasistencia, a major Spanish BPO of insurance repairs, is changing the relational contract with its service profesionals from a referral model to a guaranteed workload one. View Details

Keywords: Outsourcing; Incentives; Relational Contracts; Business Model; Motivation and Incentives; Job Cuts and Outsourcing; Contracts; Insurance Industry; Spain

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24 Apr 2014
News

Fostering financial freedom for low-income individuals

Scott Cook (MBA 1976) wants to change lives through initiatives he created as cofounder of Intuit. These include the Intuit Tax Freedom Project, which provides free online tax preparation services for Americans who cannot afford to pay,... View Details

Fast Answer

Resources for Investment Management and Financial Analysis

Resources and instructional videos for company and industry financial analysis, stock pitching, Business Analysis & Valuation Using Financial Statements... View Details

08 Nov 2024
HBS Case

What Wartime Service Taught These Historic Leaders

Walt Disney’s time in Paris during the waning days of World War I helped shape him into a visionary entrepreneur who would ultimately build a beloved international brand. Dwight Eisenhower and Robert McNamara discovered the importance of humility and how to motivate... View Details

Keywords: by Avery Forman; Entertainment & Recreation

2003
Casebook

Professional Services: Text and Cases

By: Thomas J. DeLong and Ashish Nanda

DeLong and Nanda's Professional Services: Text and Cases is the first casebook to be published on the management of professional service firms (law firms, architecture, financial services, consulting). It includes a comprehensive selection of case studies that... View Details

Keywords: Professional Service Firms; Management; Cases

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Payment and Financial Aid - HBS Online

provided upon course completion, you may not use it to pay for an HBS Online course, unless the award directly reimburses you. Federal financial aid, except for eligible participants enrolled in the undergraduate credit option of CORe.... View Details