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  • 09 Nov 2020
  • News

Best Business Books 2020: Talent and Leadership

  • 2016
  • Chapter

Envy and Interpersonal Corruption: Social Comparison Processes and Unethical Behavior in Organizations

By: Julia J. Lee and Francesca Gino
Book Abstract: Competition for resources, recognition, and favorable outcomes are all facts of life in professional settings. When one falls short in comparison to colleagues or subordinates, feelings of envy may arise. Fueled by inferiority, hostility, and resentment,... View Details
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  • 02 Feb 2016
  • First Look

February 2, 2016

Google's own Flight Search listing. The authors consider implications of these findings for competition policy and for online marketing strategies. Download working paper: https://www.hbs.edu/faculty/Pages/item.aspx?num=44724 View Details
Keywords: Sean Silverthorne
  • Fall 2021
  • Article

Strategy as a Way of Life: Businesses Must Root Strategy in Moral Purpose to Thrive in a Complex, Rapidly Changing World

By: Ikujiro Nonaka and Hirotaka Takeuchi
Doing the ordinary things in life a little bit better every day elevates individuals. All of us gained mother's wisdom by living with her, by watching her from behind her, by being scolded by her, and being told over and over again, to be honest, not to tell a lie or... View Details
Keywords: Strategy; Moral Sensibility; Organizational Culture; Organizational Change and Adaptation
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  • Research Summary

Lead-by-Help with Professor Jeff Polzer

This study examines if and under which conditions "lead-by-help," defined here as the extent to which leaders anticipatorily act to assist subordinates in completing their work, may not be viewed as favorable as would rationally be expected.  In both... View Details
  • 23 Jan 2012
  • Research & Ideas

Break Your Addiction to Service Heroes

In their new book, Uncommon Service: How to Win by Putting Customers at the Core of Your Business, coauthors Frances Frei and Anne Morriss maintain that it is possible for organizations to reduce costs while dramatically enhancing... View Details
Keywords: by Deborah Blagg; Service
  • 24 Oct 2018
  • Sharpening Your Skills

Startup or Established Company? Which Is Best for You?

models, or have limited budget to get work done. But you may earn high-value equity in exchange for lower-than-market-level pay. If you want to dig more into deciding which startup to join, I suggest Jeff Bussgang’s book Entering... View Details
Keywords: by Julia B. Austin
  • 17 Dec 2020
  • Research & Ideas

The 10 Most Popular Stories of 2020

Work Isn’t Enough: How to Find Your Edge Life isn't fair, especially in the workplace. In Edge: Turning Adversity into Advantage, Laura Huang offers a new strategy for uncovering and showcasing your unique... View Details
Keywords: by Dina Gerdeman
  • September 2013
  • Case

Advanced Leadership Pathways: General Gale Pollock and Services for the Vision Impaired

By: Rosabeth Moss Kanter, Juliane Calingo Schwetz and Patricia Bissett Higgins
In July 2012, retired United States Army Major General Gale Pollock created Elevivo, a venture that worked on developing a comprehensive disease management software system to support the growing number of visually impaired individuals by providing them with tailored... View Details
Keywords: United States; Health Care; Health Care Education; Insurance Companies; Disease Management; Technology; Military; Leadership Skills; Health; Health Care and Treatment; Education; Insurance; Information Technology; Entrepreneurship; Leadership; Information Technology Industry; Health Industry; United States
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  • 2025
  • Working Paper

The Cybernetic Teammate: A Field Experiment on Generative AI Reshaping Teamwork and Expertise

By: Fabrizio Dell'Acqua, Charles Ayoubi, Hila Lifshitz, Raffaella Sadun, Ethan Mollick, Lilach Mollick, Yi Han, Jeff Goldman, Hari Nair, Stew Taub and Karim R. Lakhani
We examine how artificial intelligence transforms the core pillars of collaboration— performance, expertise sharing, and social engagement—through a pre-registered field experiment with 776 professionals at Procter & Gamble, a global consumer packaged goods company.... View Details
Keywords: Artificial Intelligence; Teamwork; Human-machine Interaction; Productivity; Skills; Innovation; Field Experiment; AI and Machine Learning; Groups and Teams; Competency and Skills; Performance Productivity; Collaborative Innovation and Invention; Product Development
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  • 15 Feb 2018
  • News

Young workers love cities. So what’s a suburban company to do?

  • 20 Mar 2000
  • Research & Ideas

Incubators: The New Venture Capitalists?

staffing, services, physical space, strategic guidance and more — are popping up in the private sector almost as fast as the dot.com companies they hope to hatch. They're pulling in veteran entrepreneurs and established Internet players eager to put their experience to... View Details
Keywords: by Kenneth Liss
  • 29 Jan 2018
  • News

How to Build Trust with Colleagues You Rarely See

    Ranjay Gulati

    Ranjay Gulati is the Paul R. Lawrence MBA Class of 1942 Professor of Business Administration and the former Unit Head of the Organizational Behavior Unit at Harvard Business School. His pathbreaking research, which focuses on unlocking organizational and unleashing... View Details

    Keywords: biotechnology; computer; financial services; industrial goods; information technology industry; pharmaceuticals; professional services; retailing
    • 15 Jun 2021
    • Blog Post

    Aisha Fatima Dozie is Igniting Confidence as the Founder of Bossy Cosmetics

    and inspiring confidence.” Crafting a Life You Love Beside her love for a bold lip as part of her professional persona, Dozie did not have any work experience in the beauty industry, but that didn’t stop her... View Details
    Keywords: Entrepreneurship
    • TeachingInterests

    Harnessing Employee Talent: The Diversity Advantage

    This course offers a comprehensive examination of diversity, equity, inclusion, and belonging (DEIB) within organizational contexts, focusing on practical strategies for fostering inclusive environments and driving positive change. Furthermore, this course... View Details
    • 17 Oct 2019
    • Blog Post

    Being a Mom at Business School

    Alice Liu (MBA 2021) is originally from Beijing, China and moved to Canada when she was 11. She went to WashU in St.Louis, and worked in investment banking at J.P. Morgan where she covered technology companies from SF and NYC offices.... View Details
    • Career Coach

    Alan Braly

    Alan (MBA ’10; SM, MIT ’11; BS, JHU ’02) has ~20 years of life sciences experience across a variety of therapeutic areas, roles, and sectors, working in product management, strategy, innovation, and product... View Details
    • 2013
    • Case

    Advanced Leadership Pathways: General Gale Pollock and Services for the Vision Impaired

    By: Rosabeth M. Kanter, Juliane Calingo Schwetz and Patricia Bissett Higgins
    In July 2012, retired United States Army Major General Gale Pollock created Elevivo, a venture that worked on developing a comprehensive disease management software system to support the growing number of visually impaired individuals by providing them with tailored... View Details
    Keywords: Disease Management; Health; Health Care and Treatment; Education; Information Technology; Insurance; Entrepreneurship; Leadership; Information Technology Industry; Health Industry; United States
    Related
    • Research Summary

    Overview

    Professor Goh’s primary research interest is applying mathematical models to real-world problems in health care in order to inform, improve, and enhance medical decision making and health policy. His recent work in this domain focuses on developing new methods for... View Details
    Keywords: Uncertainty; Optimization; Inventory Management; Health; Decision Making; Supply Chain