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- All HBS Web
(1,284)
- News (263)
- Research (811)
- Events (1)
- Multimedia (1)
- Faculty Publications (233)
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- 20 May 2019
- Research & Ideas
Activist CEOs Are Rising Up—and Their Customers Are Listening
When former Starbucks CEO Howard Schultz announced earlier this year he was thinking about running for president of the United States, it wasn’t a new idea. Past CEOs seeking the White House have included Carly Fiorina, Ross Perot, Herman Cain, Steve Forbes, Mitt... View Details
Keywords: by Michael Blanding
- May 1996
- Background Note
The GM's Operational Challenge: Managing Through People
By: Christopher A. Bartlett and Ashish Nanda
Highlights and explores how a general manager adds value to the firm at the operational level by managing through people. Discusses how assumptions about human motivation influence the employment contract that the general manager implicitly enters into with the workers... View Details
Keywords: Employee Relationship Management; Selection and Staffing; Contracts; Managerial Roles; Operations; Problems and Challenges; Labor and Management Relations; Motivation and Incentives; Value
Bartlett, Christopher A., and Ashish Nanda. "The GM's Operational Challenge: Managing Through People." Harvard Business School Background Note 396-400, May 1996.
- 03 Sep 2020
- Op-Ed
Why American Health Care Needs Its Own SEC
Related Reading Medicare for All or Public Option: Can Either Heal Health Care? It's Time for a Bipartisan Health Plan for Employers and Employees Love in the Office Is Wonderful. Except for CEOs. Share your... View Details
- 31 Mar 2002
- What Do You Think?
Is This the Decade of the Investor?
carry out their responsibility to represent the best interests of investors, who will?—James Heskett But Dr. Leslie Levy suggests that before we jump to conclusions, perhaps more information is needed. In particular, we should isolate the returns to various types of... View Details
Keywords: by James Heskett
- 09 Aug 2017
- Sharpening Your Skills
Productivity Tips You Probably Haven't Considered Before
Source: rawpixel Hit a wall trying to increase your productivity? Recent research by Harvard Business School professors might help. The following articles address some basic questions: Should we deal with easy tasks first? Do employees... View Details
Keywords: by Sean Silverthorne
- 28 May 2012
- Research & Ideas
A Pragmatic Alternative for Creating a Corporate Social Responsibility Strategy
Associates. A social responsibility strategy should fulfill two goals: create a positive social impact, and enhance the company's brand, reputation, employee morale, and/or its bottom line, Rangan says. "But it does not have to be totally... View Details
Keywords: by Dina Gerdeman
- 16 Jun 2009
- First Look
First Look: June 16
Working PapersOpen to Negotiation: Phenomenological Assumptions and Knowledge Dissemination (revised) Authors:Corinne Bendersky and Kathleen L. McGinn Abstract Phenomenological assumptions—assumptions about the fundamental qualities of the phenomenon being studied... View Details
Keywords: Martha Lagace
- 01 Dec 2020
- What Do You Think?
How Can We Get Companies to Invest More in Low-Wage Workers?
force of researchers at the Massachusetts Institute of Technology reminds us again how badly those on the front lines, particularly the men without four-year degrees who make up two-thirds of American workers, have done in relation to... View Details
Keywords: by James Heskett
- May 2008
- Supplement
Tribune Company, 2007 (CW)
By: Timothy A. Luehrman
This case describes the proposed acquisition of Tribune Company by Sam Zell in 2007. Tribune Company is one of the largest newspapers and broadcasting companies in the United States. Zell's proposed acquisition is unusual in several respects. It is two-tiered, employs... View Details
- 30 Jun 2003
- Research & Ideas
Computer Security is For Managers, Too
assets are, how much protection each merits, and who's responsible for protecting them. Define the appropriate use of IT resources. All companies have policies explaining the appropriate use of resources. For example, employees know what... View Details
- 16 Oct 2007
- First Look
First Look: October 16, 2007
disclosed by a social rating agency, we find empirical evidence that supports our hypotheses. We present implications for theory and public policy. Download paper: http://www.hbs.edu/research/pdf/08-025.pdf Cases & Course MaterialsCompensating Family View Details
Keywords: Sean Silverthorne
- 27 Aug 2013
- First Look
First Look: August 27
pre-selected alternative. The intervention increases plan enrollment rates by 10 to 20 percentage points. We find that a similar intervention can be used to increase contribution rates among employees who are already participating in a... View Details
Keywords: Sean Silverthorne
- 12 Oct 2006
- First Look
First Look: October 12, 2006
Environmental Strengths, in contrast, do not accurately predict the outcomes. We discuss the implications of our findings for advocates and opponents of corporate social responsibility, as well as for studies relating social... View Details
Keywords: Sean Silverthorne
- 29 Jun 2017
- Research & Ideas
Why Uber Is Worth Saving and How To Do It
Repairing the damage With Uber’s daily management now in the hands of 10 executives—and Kalanick remaining on the board of directors—the company faces immediate challenges: It must fill several high-level vacancies, smooth over relations... View Details
- July 1991 (Revised June 1993)
- Background Note
Conflicting Responsibilities
Presents a framework for resolving issues in which managers' responsibilities--to shareholders, employees, other stakeholder groups, and to their own values and commitments in life--conflict with each other. The framework analyzes these issues in terms of duties,... View Details
Keywords: Ethics; Employees; Management Analysis, Tools, and Techniques; Management Practices and Processes; Organizational Structure; Personal Development and Career; Business and Shareholder Relations; Business and Stakeholder Relations
Badaracco, Joseph L. "Conflicting Responsibilities." Harvard Business School Background Note 392-002, July 1991. (Revised June 1993.)
- May 1982 (Revised June 1982)
- Case
Air Traffic Controllers
By: Michael Beer
On August 3, 1981 President Ronald Reagan terminated 12,000 air traffic controllers, members of the Professional Air Traffic Controllers Organization, for violating their no-strike oath. Provides background on the human resources policies and practices of the Federal... View Details
Keywords: Resignation and Termination; Labor and Management Relations; Government and Politics; Labor Unions; Negotiation; Employees; Air Transportation Industry; United States
Beer, Michael. "Air Traffic Controllers." Harvard Business School Case 482-056, May 1982. (Revised June 1982.)
- 03 Apr 2017
- What Do You Think?
How About Investing in Human Infrastructure?
bet on industry’s ability to close the human development gap through investment tax credits. As he put it, “What if companies were given a tax credit for each non-executive level full-time employee based in the United States? Citing... View Details
- 20 Jan 2016
- Research & Ideas
Maybe Uber isn't God's Gift to Mankind
up,” says Benjamin G. Edelman, an associate professor in the Negotiation, Organizations & Markets unit at Harvard Business School whose research focuses on consumer protection related to online businesses. “It’s not because regulators... View Details
- 02 Jun 2008
- Research & Ideas
Spending on Happiness
happiness. We conducted a number of studies—from national surveys to a field study in which we examined how the manner in which employees at a Boston-based company spent a profit-sharing bonus impacted their long-term happiness—in which... View Details
Keywords: by Sarah Jane Gilbert
- 24 Mar 2020
- Research & Ideas
These Coronavirus Heroes Show Us How Crisis Leadership Works
challenge: keeping Merck’s antibiotic factory running after school closures forced employees with children to stay home. Omar Ishrak, Medtronic CEO, leads a global company of 100,000 people. His greatest challenge currently is ramping... View Details