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- All HBS Web
(892)
- News (134)
- Research (662)
- Multimedia (3)
- Faculty Publications (233)
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- 11 Aug 2014
- HBS Case
The Business of Behavioral Economics
probabilities, a familiar truth to anyone who has ever bought a lottery ticket. "On average people won $5, but the possibility of winning $100 was far more motivating than just giving people that $5," says John. That condition also took... View Details
- 16 Aug 2011
- First Look
First Look: August 16
Publication:American Economic Journal: Microeconomics (forthcoming) Abstract We investigate how the convexity of a firm's incentives interacts with worker overconfidence to affect sorting decisions and performance. We demonstrate experimentally that overconfident View Details
Keywords: Sean Silverthorne
- 03 Sep 2009
- What Do You Think?
Are Retention Bonuses Worth the Investment?
if an employer provides some special training/skill to an employee that increases his market value substantially ." Naseem Khan suggested that " a retention bonus may be doled out in lieu of base pay increases." Steve... View Details
Keywords: by Jim Heskett
- 28 May 2012
- Research & Ideas
A Pragmatic Alternative for Creating a Corporate Social Responsibility Strategy
core assets, such as brand reputation or employee morale. In the paper CSR initiatives are explored in three "theatres." Theatre 1 includes activities primarily motivated by charitable instincts, even though... View Details
Keywords: by Dina Gerdeman
- 02 Sep 2014
- First Look
First Look: September 2
Publications September 2014 Organization Science Social Comparisons and Deception Across Workplace Hierarchies: Field and Experimental Evidence By: Edelman, Benjamin, and Ian Larkin Abstract—We examine how unfavorable social comparisons differentially spur View Details
Keywords: Sean Silverthorne
- 05 Sep 2007
- First Look
First Look: September 5, 2007
(i) geographically dispersed firms are less employee friendly; (ii) dismissals of divisional employees are less common in divisions located closer to corporate headquarters; and (iii) firms appear to adopt a... View Details
Keywords: Martha Lagace
- 09 Sep 2009
- First Look
First Look: September 9
hospital, we find support for our hypotheses. Our findings suggest that frontline workers' participation in problem solving is motivated by some inherent characteristics of the problems as well as by particular management practices.... View Details
Keywords: Martha Lagace
- 09 Nov 2009
- Research & Ideas
Come Fly with Me: A History of Airline Leadership
productive workers during Kelleher's tenure were motivated by a vibrant working atmosphere, good wages, profit sharing, and the knowledge that no employees had ever been laid off at the company. This feeling... View Details
- July 1993 (Revised December 2003)
- Case
Sears Auto Centers (A)
By: Lynn S. Paine and Michael Santoro
The CEO of Sears must decide how to respond to allegations that the company's auto repair division has been misleading consumers and charging them for unnecessary repairs. View Details
Keywords: Corporate Governance; Corporate Accountability; Ethics; Organizational Culture; Compensation and Benefits; Management Teams; Employees; Behavior; Motivation and Incentives; Performance Improvement; Auto Industry
Paine, Lynn S., and Michael Santoro. "Sears Auto Centers (A)." Harvard Business School Case 394-009, July 1993. (Revised December 2003.)
- 23 Jul 2018
- Research & Ideas
The Open Office Revolution Has Gone Too Far
(like employee satisfaction). Those are fine for understanding individual perceptions, but aren’t so good at quantifying real behavioral responses and organizational performance outcomes from open offices. The gap between perceptions and... View Details
Keywords: Re: Ethan S. Bernstein
- 08 Jan 2001
- Research & Ideas
Can Japan Compete? [Part Two]
to intervene in the process of competition and to improve the environment for competition. One of the points you mention in your book is that Japanese corporate practice has encouraged permanent employment. How is employee loyalty... View Details
Keywords: by Martha Lagace & Hilah Geer
- 30 Oct 2006
- First Look
First Look: October 31, 2006
rules, and agreements to the governance process. Discusses the roles of three structures in family business governance: the top management team, the family employee council, and the board of directors. Purchase this note:... View Details
Keywords: Sean Silverthorne
- 09 Jun 2009
- First Look
First Look: June 9
Case 609-080 At Precision Electro-Tek's mobile phone manufacturing facility in southern China, thousands of operators—bright and capable young men and (mostly) women like Jieliang Hao—are motivated to improve line productivity through... View Details
Keywords: Martha Lagace
- 26 Jun 2012
- First Look
First Look: June 26
agents, for whom the relative value of the reward is higher. Second, contrary to existing laboratory evidence, financial incentives do not appear to crowd out intrinsic motivation in this setting. Third, non-financial rewards elicit... View Details
Keywords: Sean Silverthorne
- 03 May 2004
- What Do You Think?
How Much Is Enough?
those posing questions about how we should think about "just enough." Bill Thompson put in words what a number of the respondents seemed to assume when he said, "I believe that the current, quasi-obscene disparities [in income] between top management and... View Details
Keywords: by James Heskett
- 10 Sep 2014
- Research & Ideas
Become a Value Creator
staff member receive credit for good ideas not only makes the employee feel valued and motivates him or her to come up with better ideas in the future, but also makes the leader look good. The purpose of... View Details
Keywords: by Dina Gerdeman
- 03 May 2021
- What Do You Think?
Where Does CEO Activism Go From Here?
or product doing what is, on balance, good for the business? Will their identification with an issue attract more customers than it drives away? Will it attract the kind of employee who shares the values implied by the CEO’s position? Of... View Details
Keywords: by James Heskett
- 09 Aug 2004
- Research & Ideas
A Diagnostic for Disruptive Innovation
advantage of their weaknesses and blind spots. First, it helps to evaluate whether a competitor will be motivated to respond. Second, it identifies whether that competitor has the ability to do so effectively. As coauthors Clayton M.... View Details
- 30 Jan 2012
- Research & Ideas
Measuring the Efficacy of the World’s Managers
and incentives—whether organizations promoted and rewarded employees based on performance and tried to keep the best performers from quitting. To collect the data, the researchers hired teams of MBA students who could interview managers... View Details
Keywords: by Carmen Nobel
- 15 Oct 2024
- Research & Ideas
We Have Better Ways to Break Habits Than Willpower. Why Don't We Use Them?
it even takes more effort to sign up for the program,” says Zlatev. In fact, in a follow-up study, not yet published, he and Kristal found evidence that the person who chose to use the commitment strategy was more intrinsically motivated... View Details
Keywords: by Michael Blanding