Publications

Publications

Filter Results: (631) Arrow Down

Show Results For

← Page 26 of 631 Results →
  • December 2003 (Revised May 2004)
  • Case

Sears Auto Centers (A) (Abridged)

By: Lynn S. Paine
In the early 1990s Sears faced and allegations by the California Department of Consumer Affairs that the company's auto repair centers had been overbilling customers and making unnecessary repairs. Top management must evaluate the problem and come up with a plan to... View Details
Keywords: Corporate Governance; Corporate Accountability; Ethics; Organizational Culture; Compensation and Benefits; Management Teams; Employees; Behavior; Motivation and Incentives; Performance Improvement; Auto Industry
Related
  • 01 Jun 1998
  • News

Short Takes

positive motivational value, how employees at lower levels viewed the fairness of incentive plans, and whether incentives had an effect on corporate performance. The results were surprising. Most noteworthy: making pay contingent on... View Details
Keywords: Orna Feldman and Caroline Chauncey
  • 15 Apr 2014
  • First Look

First Look: April 15

Harmony: Peer Comparison and Executive Compensation By: Gartenberg, Claudine, and Julie Wulf Abstract—This study suggests that peer comparison affects both wage setting and productivity within firms. We report three changes in division... View Details
Keywords: Sean Silverthorne
  • 21 Aug 2012
  • First Look

First Look: August 21

A business unit leader faces a major decision when an employee critical to a high profile transaction asks for a unique compensation arrangement that has implications for the culture of the business.... View Details
Keywords: Sean Silverthorne
  • 01 Jun 2020
  • News

Meal Plan

more employees per dollar of revenue than almost any other industry. Balancing compensation and consumers’ willingness to pay is challenging. Lena Goldberg: Many people are speculating that we’ll have far... View Details
Keywords: Julia Hanna; restaurants; COVID-19; pandemic; recovery; Food Services and Drinking Places; Hospitality; Food and Beverage Stores; Retail Trade
  • 27 Dec 2015
  • Research & Ideas

The Most Popular Stories and Research Papers of 2015

behavior, according to by Francesca Gino and colleagues. The good news: businesses can do something about it. Need to Solve a Problem? Take a Break From Collaborating (34,516) Organizations spend a lot of money enabling employees to solve... View Details
  • 22 Jun 2021
  • Research & Ideas

The COVID-19 Mutiny: When Teams Leave and Take Their Clients

When the COVID-19 virus spread worldwide and normal life ground to a halt last year, we thought voluntary employee turnover would drop as well. But the opposite happened in one area: Lift outs—a group of workers who defect... View Details
Keywords: by Robin Abrahams, Boris Groysberg, and Steven L. Manchel
  • 01 Nov 1999
  • Lessons from the Classroom

What’s Next & So What? Leading in the 21st Century

change are: compensation systems for senior management, which tend to alienate the rest of the organization, and the current obsession with programs, a panacea that glosses the surface of problems but often doesn't address their causes.... View Details
Keywords: by Staff
  • 24 Aug 2010
  • First Look

First Look: August 24

The Role of Employee Proactivity Authors:A. M. Grant, F. Gino, and D. Hofmann Publication:Academy of Management Journal (forthcoming) Abstract Extraversion predicts leadership emergence and effectiveness, but do groups perform more... View Details
Keywords: Sean Silverthorne
  • 01 Feb 1997
  • News

Herzlinger on Health Care: Revolution in Evolution

that patients may feel are necessary; and squeezing down compensation for talented physicians and hospitals. Indeed, activist American consumers even rebel against perfectly rational HMO tactics like reducing hospital lengths of stay.... View Details
  • 10 Apr 2006
  • Research & Ideas

American Auto’s Troubled Road

obligations, and the relentless pressure of globalization and foreign competition. GM, for example, while it still has more than 300,000 employees worldwide, once employed 600,000 Americans alone and estimates it will employ only 86,000... View Details
Keywords: by Garry Emmons; Manufacturing; Transportation; Auto
  • 03 Sep 2013
  • First Look

First Look: September 3

promoting it a personal mission. Many had experienced what it was like to be an outsider, which gave them a deeper understanding of the barriers that women, in particular, face at work. The CEOs resoundingly agreed that an inclusive environment was one in which View Details
Keywords: Sean Silverthorne
  • 09 Jan 2007
  • First Look

First Look: January 9, 2007

feedback, managers should ask themselves whether they're getting truthful evaluations from their subordinates. (In all likelihood, they aren't.) It takes time and discipline to persuade your employees to tell you about your failings.... View Details
Keywords: Martha Lagace
  • 16 Sep 2002
  • Research & Ideas

The Irrational Quest for Charismatic CEOs

performance—and the issues about how top executives seem to be getting a different kind of deal than employees get, there is a fundamental cynicism about the free enterprise system. The closed CEO labor market and the consequences it has... View Details
Keywords: by Martha Lagace
  • 08 Jan 2016
  • Research & Ideas

Is it Worth a Pay Cut to Work for a Great Manager (Like Bill Belichick)?

indicates the answer is yes. That is, by enhancing employee value managers can potentially add significant value to an organization. This research is particularly important to recall this week, when, with the close of the NFL’s regular... View Details
Keywords: by Boris Groysberg & Abhijit Naik; Sports
  • 05 Aug 2008
  • First Look

First Look: August 5, 2008

Management and Davies through a unique recruitment process that raises questions of compensation and employee incentives, negotiation strategy, and human resources management. Purchase this case:... View Details
Keywords: Martha Lagace
  • 15 Jul 2014
  • First Look

First Look: July 15

Wawa Inc. Retailing requires attention to detail and customer and employee loyalty. Wawa is a 50-year-old food retailer with an almost cult-like following. With $9 billion in revenues, Wawa is the 50th largest privately held company in... View Details
Keywords: Carmen Nobel
  • 08 Feb 2011
  • First Look

First Look: Feb. 8

Proceedings (forthcoming) Abstract When a skilled employee moves from one organization to another, the effects on the hiring organization can be substantive (i.e., changes in actual outcomes) and symbolic (i.e., changes in expectations or... View Details
Keywords: Sean Silverthorne
  • Web

Demystifying the Family Enterprise - Course Catalog

a family business and work within any of these structures. Course focuses on interpersonal dynamics of employees - both family and non-family professionals. All three Family organizations, the Family, the Operating Company, and the Family... View Details
  • Web

Getting Things Done: Motivating Yourself and Others - Course Catalog

their own productivity and effectiveness Have the skills to build and manage effective incentive systems, whether based on monetary compensation or based on other forms of rewards, that tap into people's underlying motivations and promote... View Details