Publications

10 Oct 2008
News

HBS Professor Clayton Christensen Brings Disruptive Innovation to Education

01 Mar 2017
News

The Big Ambition Behind Educational Innovation

If a blueprint existed for educational innovation in the MBA Program, it would be informed by one guiding principle: create opportunities for students to identify and pursue their passions View Details

TeachingInterests

Transforming Customer Experiences - Executive Education

By: Ryan W. Buell

In today's fast-growing service sector, a new set of frameworks are required to build a robust and competitive service business. Transforming Customer Experiences draws upon the latest research and insights to equip senior managers with a new toolkit for leading... View Details

April 2012
Article

Big BRICs, Weak Foundations: The Beginning of Public Elementary Education in Brazil, Russia, India, and China

By: Latika Chaudhary, Aldo Musacchio, Steven Nafziger and Se Yan

Our paper provides a comparative perspective on the development of public primary education in four of the largest developing economies circa 1910: Brazil, Russia, India, and China (BRIC). These four countries encompassed more than 50% of the world's population in... View Details

Keywords: Perspective; Growth and Development; Middle School Education; Developing Countries and Economies; Data and Data Sets; Geographic Location; Public Administration Industry; Brazil; Russia; India; China

Article

Offline Showrooms in Omni-channel Retail: Demand and Operational Benefits

By: David R. Bell, Santiago Gallino and Antonio Moreno

Omnichannel environments where customers shop online and offline at the same retailer are ubiquitous and are deployed by online-first and traditional retailers alike. We focus on the relatively understudied domain of online-first retailers and the engagement of a key... View Details

Keywords: Experience Attributes; Marketing–operations Interface; Omnichannel Retailing; Quasi-experimental Methods; Retail Operations; Showrooms; Marketing Channels; Demand and Consumers; Performance Efficiency; Retail Industry

2016
Case

Denver Public Schools 2015: Innovation and Performance?

By: Michael Tushman, Colin Maclay and Kerry Herman

Keywords: Innovation; Education Reform; Education; Secondary Education; Middle School Education; Early Childhood Education; Innovation Strategy; Education Industry; Colorado

November 2021
Supplement

Education Partners: Becoming Actively Anti-Racist (B)

By: Ethan Rouen and Carolyn Liu

03 May 2011
Working Paper Summaries

Big BRICs, Weak Foundations: The Beginning of Public Elementary Education in Brazil, Russia, India, and China, 1880-1930

Keywords: by Latika Chaudhary, Aldo Musacchio, Steven Nafziger & Se Yan

01 Jun 2020
What Do You Think?

Will Challenged Amazon Tweak Its Retail Model Post-Pandemic?

items. Meanwhile, Target and Walmart smartly deployed their formidable power over suppliers and the more than 7,000 large format retail stores between them to out-compete View Details

Keywords: by James Heskett; Retail

spring 1972
Article

An Organizational Contingency Theory for Education

By: Brooklyn C. Derr and John J. Gabarro

Keywords: Theory; Education

2012
Working Paper

Big BRICs, Weak Foundations: The Beginning of Public Elementary Education in Brazil, Russia, India, and China

By: Latika Chaudhary, Aldo Musacchio, Steven Nafziger and Se Yan

Our paper provides a comparative perspective on the development of public primary education in four of the largest developing economies circa 1910: Brazil, Russia, India and China (BRIC). These four countries encompassed more than 50% of the world's population in 1910,... View Details

Keywords: History; Middle School Education; Data and Data Sets; Residency; Integration; Perspective; Surveys; Geographic Location; Welfare or Wellbeing; Government and Politics; Developing Countries and Economies; Growth and Development; China; India; Brazil; Russia

Read Now

April 2004
Article

Manufacturer Benefits from Information Integration with Retail Customers

By: Susan Kulp, Hau Lee and Elie Ofek

Keywords: Information; Integration; Customers; Sales

August 2008 (Revised March 2010)
Case

Finland's S Group: Competing with a Cooperative Approach to Retail

By: Ramon Casadesus-Masanell, Tarun Khanna, Samuli Skurnik and Jordan Mitchell

The case looks at the two dominant Finnish retailers: S Group and Kesko. S Group is a customer-owned cooperative, which has a unique holding structure whereby 1.7 million residents (or 70 percent of Finnish households) own 22 regional cooperatives. In turn, the... View Details

Keywords: Business Model; Cooperative Ownership; Public Ownership; Competitive Advantage; Retail Industry; Finland

Educators