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- 29 Oct 2000
- Research & Ideas
The Entrepreneurial Venture: A Conversation
customers on Valentine's Day, so we decided to offer the best customer service ever. We called every single customer and explained that our reshipment would be late. We sent a follow-up letter of apology from me and included a discount... View Details
Keywords: by Susan Young
- 19 Apr 2011
- First Look
First Look: April 19
on the team. Although she had been the key decision-maker in the early weeks of the project, Julia Narino now finds that her team increasingly discounts her deep client expertise while deferring to the senior partner's more generalized... View Details
Keywords: Sean Silverthorne
- 12 Mar 2012
- Research & Ideas
Crowded at the Top: The Rise of the Functional Manager
to become less diversified. The paper notes that many US firms have narrowed the scope of their operations since the 1980s, in efforts to compete better in the global economy-winnowing their product portfolio and focusing on a particular customer base. If a company... View Details
Keywords: by Carmen Nobel
- 16 Aug 2024
- In Practice
Election 2024: What's at Stake for Business and the Workplace?
encourage voter turnout among customers, similar to Facebook's Election Day notifications or Lyft’s discounted rides to polling stations. Support election administration by donating resources such as ballot boxes, office supplies, and... View Details
Keywords: by Rachel Layne
- 06 Mar 2012
- First Look
First Look: March 6
effects and on the consumers' discount factor for future applications. We then illustrate the model's applicability by examining Xbox's entry into the video game industry. We find that Xbox had a small quality advantage over the... View Details
Keywords: Sean Silverthorne
- 24 Mar 2008
- Research & Ideas
Reducing Risk with Online Advertising
But even something as simple as how quickly a supplier is paid could be an important strategic decision. Paying more quickly might offer a benefit sometimes—consider a cash-strapped supplier that really needs the money and will offer a big View Details
- 14 Nov 2006
- First Look
First Look: November 14, 2006
discount the risk. Such an approach can be catastrophic. Firms that do a good job of dealing with ambiguous threats do not improvise during a crisis; rather, they apply a rigorous set of detection and response capabilities that they have... View Details
Keywords: Sean Silverthorne
- 10 May 2011
- First Look
First Look: May 10
Shipbroker's Association, introduced a proposal to value ships using discounted cash flow analysis (to determine a long-term asset value, LTAV) rather than market prices from comparable transactions. Thomas Rehder, the chairman of VHSS,... View Details
Keywords: Sean Silverthorne
- 14 Dec 2010
- First Look
First Look: Dec. 14
because external capital markets became more costly, but also because the efficiency of internal capital allocation increased significantly during the crisis. Our analysis provides new evidence on how the diversification discount and its... View Details
Keywords: Sean Silverthorne
- 18 Mar 2001
- Research & Ideas
Want to Be an Entrepreneur? [Part I]
down from the semicircular banks of seats in Aldrich 9. Price tags (retailers wouldn't have to re-mark them for discounted sales). Billboards. Sheet music (self-turning scores). Eyeglasses with news headlines projected inside the lens... View Details
Keywords: by John S. Rosenberg
- 24 Feb 2014
- Research & Ideas
Busting Six Myths About Customer Loyalty Programs
percent "thank you" discount offered on the total purchases at Tesco. The more a consumer spends in the store, the more information the store is collecting about consumer tastes and shopping habits, allowing it to direct more... View Details
- 03 May 2016
- First Look
First Look, May 3, 2016
116-007 Dollar General Bids for Family Dollar In spring 2015, Dollar General's CEO Rick Dreiling was looking ahead to retiring at year's end but worried about ensuring continued growth for the company he had built since 2008 into a market leader in the U.S. View Details
Keywords: Sean Silverthorne
- 06 Feb 2012
- Research & Ideas
Kodak: A Parable of American Competitiveness
continue making long-term investments in R&D, and at the same time, management needs to stop "exaggerating the payoff and discounting the danger" of outsourcing production and cutting R&D, Shih says. Shih and HBS... View Details
- 07 Sep 2011
- First Look
First Look: Sept. 7
itself searching for the right growth strategy moving forward. U.S. same-store sales had declined for eight consecutive quarters, and Wal-Mart was increasingly becoming dependent on international sales. Meanwhile, intense competition came from various players, ranging... View Details
Keywords: Sean Silverthorne
- 09 Dec 2008
- First Look
First Look: December 9, 2008
b01/en/common/item_detail.jhtml?id=609050 NEC Electronics Harvard Business School Case 209-001 Why do shares in NEC Electronics, a publicly listed subsidiary of Japan conglomerate NEC, trade at a discount to their fundamental value? Can... View Details
Keywords: Martha Lagace
- 23 Jun 2003
- Research & Ideas
Psychology, Pathology, and the CEO
market share. Its Mach3 shaving system was a blockbuster product, but the company was suffering the effects of its own reliance on trade loading—the practice of offering discounts to retail customers at the end of a quarter in order to... View Details
Keywords: by Rosabeth Moss Kanter
- 15 Jan 2013
- First Look
First Look: January 15
findings contribute to the corporate strategy literature by shedding light on the roots of the diversification discount and by showing how analysts' research enables investors to overcome asymmetric information. Paper: View Details
Keywords: Sean Silverthorne
- 18 Nov 2010
- Research & Ideas
GM’s IPO: Back to the Future
requires careful structuring of the transaction, cautious pricing of the shares, and wide diversification of the pockets of demand by the underwriters. These elements explain the concurrent convertible preferred stock offering, the View Details
- 03 Mar 2014
- HBS Case
Decommoditizing the Canned Tomato
materials," says Shelman.) Most processors try to pay farmers as little as possible for their tomatoes. They enter contracts with farmers early in the year, but in years with large harvests they might find reasons to discount that price... View Details
- 30 Jun 2009
- First Look
First Look: June 30
discount the dangers of outsourcing production and cutting investments in R&D. Restoring the ability of enterprises to develop and manufacture high-tech products in America is the only way the country can hope to pay down its enormous... View Details
Keywords: Martha Lagace