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Show Results For
- All HBS Web
(4,015)
- People (1)
- News (576)
- Research (2,810)
- Events (7)
- Multimedia (5)
- Faculty Publications (1,742)
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- 04 May 2017
- News
Going the Distance
where he worked 13 years for Cisco Systems during its meteoric rise. His passion for engaging with customers led him to run a global support organization for Cisco’s biggest customers. While at Cisco, the company sent him to HBS’s... View Details
Keywords: Jill Radsken
- 01 Dec 1997
- News
Growing Together
customers and the community, and differentiates us from our competitors," explains Jackson. "It's all part of our business strategy for leading BankBoston into the 21st century and is consistent with the philosophy of View Details
Keywords: Marguerite Rigoglioso and Nancy O. Perry
- 01 Feb 2000
- News
Better Mousetraps: At Product Design Fair, Student Ideas Get Real
Actually, we like to see them fail as often and as early as possible," Assistant Professor Stefan H. Thomke said with a wink as he watched students in his elective MBA course Managing Product Development (MPD) set up their display booths... View Details
Keywords: Margie Kelley
- 01 Mar 2010
- News
Eric Schiffer
didn’t say by how much. There was a one-month period when our customers were “pantry loading” because they thought prices would go up significantly. Instead, we held a press conference in our store and announced that the highest-priced... View Details
- 01 Jun 2017
- News
Alumni and Faculty Books for June 2017
develop a high-level blueprint of the IT systems, decide where to locate and how to lay out floor plans, set up relationships with suppliers, and design a management system and scorecard with which to run the new organization. Oui, La... View Details
- 01 Sep 2014
- News
Afghanistan’s Hope and Light
employer (1,100 workers) and biggest taxpayer ($500 million and counting). “If we treated the Afghans with respect, it would create a brand loyalty and empathy they’d never had a chance to experience before,” Khoja says of the company’s initial, basic strategy. “In... View Details
Keywords: Julia Hanna
- 12 Jan 2015
- News
Good Investments
buildings 10 miles east of Mexico City that is populated by some of the country’s poorest citizens. Over the past two years, though, market days have been busier than normal at the store—all thanks to a little silver service booth just outside the shop. View Details
- 21 May 2019
- News
Confronting the Future of Climate Change in the Midwest
New weather patterns brought on by climate change will require updated farming practices, effective water management, and innovative pest and disease management in the Midwest and around the globe. Increasingly, the business community is... View Details
Keywords: Agriculture
- 15 Oct 2019
- News
Understanding Challenges Across the Supply Chain
Alvarez has visited farms, slaughterhouses, packing plants, and supermarkets to explore issues of concern to managers working around the world and across the supply chain. “We try to get into the weeds of what’s happening and speak to the... View Details
- 20 Sep 2013
- News
Connections Add Up
Nan Morrison and Sally Wood It takes a village to raise a game-changing non-profit, and Nan Morrison (MBA 1987) and Sally Wood (MBA 1983) have found a community of support among their HBS friends and fellow alumni. "I'm proud of my whole View Details
- 06 Dec 2018
- News
Source Code
brain-like?” And that, she says, is the key not only to better AI, but to a better understanding of what makes us human. When Dubinsky declares something to be the next big thing, it isn’t empty Valley bravado. She has worked at the forefront of personal computing at... View Details
- 01 Jun 2020
- News
Unleashed
As this existential crisis unfolded, a customer called FedEx in tears because her wedding dress hadn’t arrived yet, with less than twenty-four hours until the ceremony. A frontline service employee named Diane jumped into action, tracked... View Details
Keywords: Jen McFarland Flint
- 23 Sep 2021
- News
Confronting Sustainability in Business; Pro-Bono Consulting for Black-Owned Companies
then finally seeing the outcomes. “Measuring the impact of our actions on the environment, employees, and customers is becoming increasingly important,” Serafeim says. ”With impact-weighted accounts, we have the opportunity to redefine... View Details
Keywords: Margie Kelley
- 01 Jan 2002
- News
Marjorie M.T. Yang (MBA '76)
guiding precepts is to try to improve the livelihood of every member of the company," says Yang, "so the benefits of these savings are passed on not only to our customers but to all our employees. In addition, we feel a responsibility to... View Details
- 01 Apr 1996
- News
Technology for Learning's Sake
School's education and research mission. "Today's general manager is operating in an information-inundated world," Clark elaborated recently. "We need to prepare our students to meet that challenge. We also need to take full advantage of... View Details
Keywords: by Deborah Blagg; photo by David Zadig
- 01 Sep 2008
- News
Building a Better MBA
the December/ January 2008 issue of the Academy of Management Journal in which they question the value of business school research. Henry Mintzberg of McGill University in Montreal devoted a book to his contention that “conventional MBA... View Details
- 26 Feb 2021
- News
Latinx on Boards; High-Tech Reforestation
representation on private and public boards. “Our goal is to get 21 Latino placements on boards in 2021,” says Lulu Curiel (MBA 2010) , president of Ivy Advisors, who organized and hosted the webinars with Melissa Hart (MBA 2017), senior finance View Details
Keywords: Margie Kelley
- 06 Feb 2025
- News
How to Judge Your Next Job
Subscribe on iTunes Subscribe on Spotify More Skydeck episodes Dan Morrell: Clay Christensen was a legendary professor and thinker and his “Jobs to Be Done” theory—this idea that customers buy products to solve problems—was one of his... View Details
- 04 Jun 2008
- News
Whistle While You Work
he makes presentations before corporate and business-school audiences that link music to business (www.jazz-impact.com). “Jazz musicians are entrepreneurs,” Gold says, adding that they are like managers in today’s business world “who are... View Details
- 01 Jan 2007
- News
A. Malachi Mixon, III, MBA 1968
different items such as customized and computerized wheelchairs, beds and bedside equipment, ambulatory aids, respiratory devices for patients with sleep disorders, and a revolutionary new system that enables emphysema patients and others... View Details