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  • May 2023 (Revised November 2023)
  • Case

Arcos Dorados: Decarbonizing McDonald’s in Latin America

By: George Serafeim, Michael W. Toffel, Jenyfeer Martinez Buitrago and Mariana Cal
This case describes the decarbonization strategy of Arcos Dorados—McDonald’s largest independent franchisee, operating in 20 countries and territories in Latin America and the Caribbean—and how the company measured its greenhouse gas (GHG) emissions, including those... View Details
Keywords: Environmental Accounting; Animal-Based Agribusiness; Plant-Based Agribusiness; Change Management; Forecasting and Prediction; Environmental Sustainability; Food; Growth Management; Supply Chain; Corporate Social Responsibility and Impact; Strategy; Agriculture and Agribusiness Industry; Food and Beverage Industry; Green Technology Industry; Consumer Products Industry; Latin America; North and Central America; South America
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  • 2010
  • Book

The Squam Lake Report: Fixing the Financial System

By: as part of the Squam Lake Working Group Scharfstein, David S.
In the fall of 2008, fifteen of the world's leading economists-representing the broadest spectrum of economic opinion-gathered at New Hampshire's Squam Lake. Their goal: the mapping of a long-term plan for financial regulation reform. The Squam Lake... View Details
Keywords: Financial Crisis; Financial Markets; Governing Rules, Regulations, and Reforms; Business and Government Relations
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  • February 2020
  • Case

Leading Change in Talent at L'Oréal

By: Lakshmi Ramarajan, Vincent Dessain and Emer Moloney
Jean-Claude Le Grand just stepped into a new role as Executive Vice-President for Human Resources at the global cosmetics company, L’Oréal. He is now responsible for the hiring, development, promotion, and retention of 83,000 employees worldwide. The highly successful... View Details
Keywords: Advertising; Business Headquarters; Business Divisions; Business Organization; Change; Change Management; Transformation; Competency and Skills; Experience and Expertise; Talent and Talent Management; Demographics; Diversity; Gender; Nationality; Multinational Firms and Management; Human Resources; Employees; Recruitment; Retention; Selection and Staffing; Innovation and Management; Jobs and Positions; Employment; Human Capital; Leadership; Leadership Development; Leadership Style; Leading Change; Management Practices and Processes; Marketing; Brands and Branding; Product Marketing; Organizations; Organizational Change and Adaptation; Organizational Structure; Personal Development and Career; Planning; Strategic Planning; Problems and Challenges; Networks; Social Psychology; Attitudes; Power and Influence; Social and Collaborative Networks; Business Strategy; Advertising Industry; Beauty and Cosmetics Industry; Consumer Products Industry; France; Paris
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  • June 2022
  • Article

A New Initiative to Track HIV Resource Allocation and Costs

By: Ryan McBain, AK Nandakumar, Michael Ruffner, Carlyn Mann, Mai Hijazi, Susanna Baker, Linden Morrison, Kalipso Chalkidou, Shufang Zhang, Iris Semini, Fern Terris-Prestholt, Steven Forsythe, Sarah Byakika, Joshua Musinguzi and Robert S. Kaplan
In early 2020, several global health institutions – including the Global Fund to Fight AIDS, Tuberculosis and Malaria; Joint United Nations Program on HIV/AIDS (UNAIDS); United States Agency for International Development; and Office of the Global AIDS Coordinator at... View Details
Keywords: Activity Based Costing; HIV; Cost; Health Care; Healthcare; Health Care and Treatment; Activity Based Costing and Management; Resource Allocation; Health Industry; Africa
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  • 04 Apr 2008
  • What Do You Think?

Who Owns Intellectual Property?

developed and distributed in China, had to come up with a realistic business plan projection a couple of years ago. It required an estimation of the share of potential revenues that would be siphoned off by others appropriating the... View Details
Keywords: by Jim Heskett
  • 01 May 2012
  • First Look

First Look: May 1

Good News: CSR Strategy and Newspaper Coverage of Negative Firm Events Authors: Jiao Luo, Stephan Meier, and Felix Oberholzer-Gee Abstract One of the benefits of Corporate Social Responsibility (CSR) programs, it has been argued, is that... View Details
Keywords: Carmen Nobel
  • 02 Dec 2009
  • What Do You Think?

Should Immigration Policies Be More Welcoming to Low-Skilled Workers?

Summing Up Low-skilled immigrants: burden or opportunity? Immigration is apparently a topic that stirs passions globally, judging from the responses to this month's column. As Nauman Lodhi pointed out, "Tough times give rise more... View Details
Keywords: by Jim Heskett
  • Winter 2022
  • Article

Determinants of Small Business Reopening Decisions After COVID Restrictions Were Lifted

By: Dylan Balla-Elliott, Zoë B. Cullen, Edward L. Glaeser, Michael Luca and Christopher Stanton
The COVID-19 pandemic led to dramatic economic disruptions, including government-imposed restrictions that temporarily shuttered millions of American businesses. We use a nation-wide survey of thousands of small business owners to establish three main facts about... View Details
Keywords: COVID-19; Demand Forecasting; Reopening; Health Pandemics; Government Administration; Small Business
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  • November 2023 (Revised April 2024)
  • Case

Khanmigo: Revolutionizing Learning with GenAI

By: William A. Sahlman, Allison M. Ciechanover and Emily Grandjean
Already a leader in the edtech space since its 2008 launch, Khan Academy was now one of the first edtech organizations to embrace generative artificial intelligence ("genAI"). In March 2023, Khan Academy began beta testing Khanmigo, a genAI “guide” and tutor built with... View Details
Keywords: Technology Adoption; Leading Change; Entrepreneurship; Risk and Uncertainty; Education; AI and Machine Learning; Corporate Social Responsibility and Impact; Education Industry; Technology Industry; United States; San Francisco
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  • 03 Jan 2016
  • Research & Ideas

NFL Black Monday: How Much Do Coaches Really Matter?

that perform poorly (suffering from the performance gap) and good teams that under-perform (suffering from the opportunity gap). In both cases, teams need quality coaches to improve their on-field performance. Teams planning changes on... View Details
Keywords: by Boris Groysberg & Abhijit Naik; Sports
  • August 2024
  • Module Note

Mastering the Complete Strategy Landscape

By: David J. Collis
As CEO, whether of a large established firm or an entrepreneurial startup, you have the responsibility to craft a strategy capable of creating, capturing, and realizing value. And yet, too often, the holistic perspective required to integrate those discrete tasks gets... View Details
Keywords: Value Capture; Strategy; Strategic Planning; Value Creation
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  • 27 Jul 2020
  • Blog Post

HBS Summer Fellows Respond to COVID-19

better future. We are leveraging student volunteers to help organizations making a positive difference in the world tackle their most pressing issues. Thomaz Galvao (MBA 2021), State Government of Sao Paulo: I am working directly with the COVID View Details
  • 17 Nov 2009
  • First Look

First Look: Nov. 17

and Moritz Schularick Abstract For the better part of the past decade, the world economy has been dominated by a world economic order that combined Chinese export-led development with U.S. over-consumption. The financial crisis of... View Details
Keywords: Martha Lagace
  • February 1983
  • Case

Managing Product Safety: The Case of the Procter & Gamble Rely Tampon

Presents an accounting of Procter & Gamble's handling of a product safety controversy (1980) surrounding its Rely tampon. May be used as part of a series, Managing Product Safety, that provides an opportunity to compare and contrast the social response strategies... View Details
Keywords: Safety; Crisis Management; Product; Consumer Products Industry; Health Industry
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  • January 1999 (Revised June 2006)
  • Case

Advanced Technologies, Inc.

By: Thomas R. Piper
The CEO of a semiconductor equipment manufacturer is assessing the financial forecasts and financing plan prepared by the chief financial officer. Continued rapid growth will create substantial financing pressures, especially if profitability fails to recover and/or if... View Details
Keywords: Forecasting and Prediction; Earnings Management; Financial Condition; Financial Reporting; Risk and Uncertainty; Economic Slowdown and Stagnation; Outcome or Result; Growth and Development; Crisis Management; Profit; Financial Strategy; Semiconductor Industry; Manufacturing Industry
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  • 28 May 2013
  • First Look

First Look: May 28

that their rivals cannot. Purchase this case: http://hbr.org/search/313105-PDF-ENG Harvard Business School Case 113-005 Equitas Microfinance (B): Response to the Andhra Pradesh Crisis Supplements case... View Details
Keywords: Sean Silverthorne
  • 14 Jan 2019
  • Blog Post

"It'll All Work Out": Two Alumni Discuss Balancing Marriage and Markets

Love came to Carolina Delgado Joyce and Charlie Joyce (both MBA 2018) before they entered HBS together in 2016. With a wedding scheduled for July 9, "It was challenging," Charlie admits. "It's hard not to pull your hair out when you're simultaneously applying for... View Details
  • June 2013
  • Teaching Plan

Citigroup-Wachovia-Wells Fargo

By: Guhan Subramanian and Charlotte Krontiris
This case follows the events of a crucial week in the 2008 financial crisis, when the federal government orchestrated the sale of Wachovia Bank first to Citigroup and then, in a surprise move, to Wells Fargo. We examine the extraordinary relations between government... View Details
Keywords: Citigroup; Wachovia; Wells Fargo; FDIC; Acquisition; Financial Crisis; Banks and Banking; Business and Government Relations; Banking Industry; United States
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  • February 2009
  • Case

Avid Radiopharmaceuticals: The Venture Debt Question

By: Matthew Rhodes-Kropf and Ann Leamon
The CEO of a promising biotech company must decide how to respond to the macro-economic slump of late 2008. He had planned to pursue an aggressive schedule, moving the firm's Alzheimer's and Parkinson's disease imaging compounds through clinical trials and into the... View Details
Keywords: Financial Crisis; Entrepreneurship; Borrowing and Debt; Venture Capital; Financial Management; Investment; Health Testing and Trials; Expansion; Biotechnology Industry; Pharmaceutical Industry
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  • Web

Faculty & Research

connected elevators. But instead of laying off legacy hardware staff and hiring new talent, the CEO wants to offer the employees a "Grand Bargain": The company will pay for voluntary reskilling and retraining, but the workers will need to take View Details