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  • February 1995 (Revised June 1999)
  • Case

Chemical Bank: Implementing the Balanced Scorecard

By: Robert S. Kaplan and Norman Klein
The retail bank division of Chemical Bank faces declining margins and increased competition in its credit and deposit gathering and processing business. It wishes to implement a new strategy to become a preferred financial service provider to target customer groups.... View Details
Keywords: Balanced Scorecard; Adoption; Growth and Development Strategy; Communication Strategy; Customer Relationship Management; Management Systems; Performance Evaluation; Banks and Banking; Measurement and Metrics; Banking Industry
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Kaplan, Robert S., and Norman Klein. "Chemical Bank: Implementing the Balanced Scorecard." Harvard Business School Case 195-210, February 1995. (Revised June 1999.)
  • January 2001 (Revised June 2001)
  • Case

COFIDIS

An offspring of French catalog marketer 3 Suisses, and a popular sponsor of Tour de France, Cofidis sells consumer credit over the phone, defying conventional banking with a product policy and a communication strategy that perfectly fits the company's comparative... View Details
Keywords: Marketing Strategy; Internet and the Web; Marketing Communications; Competitive Advantage; Product; Credit; Financial Services Industry; France
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Wathieu, Luc R. "COFIDIS." Harvard Business School Case 501-055, January 2001. (Revised June 2001.)
  • May 2009
  • Case

Ceres Gardening Company: Funding Growth in Organic Products

By: John H. McArthur and Sunru Yong
Ceres is a leading player in the growing organic gardening industry, selling seeds, small plants, and related items. Their distribution depends heavily on retail sales through independent nurseries and garden centers. Because these small dealers are unable to finance... View Details
Keywords: Accounting Procedures; Marketing; Business Growth; Plant-Based Agribusiness; Marketing Strategy; Expansion; Business Growth and Maturation; Marketing Channels; Credit; Financial Statements; Sales; Retail Industry; Agriculture and Agribusiness Industry
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McArthur, John H., and Sunru Yong. "Ceres Gardening Company: Funding Growth in Organic Products." Harvard Business School Brief Case 094-017, May 2009.

    Olivia S. Kim

    Olivia Kim is an assistant professor of business administration in the Entrepreneurial Management Unit at Harvard Business School. She teaches the Entrepreneurial Management course in the MBA required curriculum.

    Professor Kim's research examines how firms... View Details

    • November 2006
    • Background Note

    U.S. Taxation of Foreign-Source Corporate Income

    By: Henry B. Reiling
    Identifies several of the problems and policy choices associated with taxing foreign-source income. Examples are given of the practical after-tax effects of the major alternatives. Foreign tax credit and "tax haven" based business activities receive special attention.... View Details
    Keywords: Earnings Management; Credit; Policy; Taxation; Problems and Challenges; United States
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    Reiling, Henry B. "U.S. Taxation of Foreign-Source Corporate Income." Harvard Business School Background Note 207-085, November 2006.
    • 21 Oct 2014
    • First Look

    First Look: October 21

    http://www.hbs.edu/faculty/Publication%20Files/15-023_145191c4-220f-4dd8-8d41-ee2d1f693716.pdf Housing Collateral, Credit Constraints and Entrepreneurship-Evidence from a Mortgage Reform By: Jensen, Thais Laerkholm, Søren Leth-Petersen,... View Details
    Keywords: Sean Silverthorne
    • 02 Sep 2020
    • News

    Inflation Is Higher Than the Numbers Say

    • 28 Jul 2020
    • News

    2020’s States with the Highest & Lowest Credit-Card Debts

    • 2024
    • Working Paper

    The Effects of Medical Debt Relief: Evidence from Two Randomized Experiments

    By: Raymond Kluender, Neale Mahoney, Francis Wong and Wesley Yin
    Two in five Americans have medical debt, nearly half of whom owe at least $2,500. Concerned by this burden, governments and private donors have undertaken large, high-profile efforts to relieve medical debt. We partnered with RIP Medical Debt to conduct two randomized... View Details
    Keywords: Borrowing and Debt; Credit; Outcome or Result; Well-being; Personal Finance
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    Kluender, Raymond, Neale Mahoney, Francis Wong, and Wesley Yin. "The Effects of Medical Debt Relief: Evidence from Two Randomized Experiments." NBER Working Paper Series, No. 32315, April 2024.
    • 2014
    • Working Paper

    The Federal Reserve's Abandonment of Its 1923 Principles

    By: Julio J. Rotemberg
    This paper studies the persistence and some of the consequences of the eventual abandonment by the Federal Open Market Committee (FOMC) of the principles embedded in the Federal Reserve’s Tenth Annual Report of 1923. The three principles I focus on are 1) the... View Details
    Keywords: Central Banking; Policy; United States
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    Rotemberg, Julio J. "The Federal Reserve's Abandonment of Its 1923 Principles." NBER Working Paper Series, No. 20507, September 2014.
    • April 2011 (Revised April 2012)
    • Case

    Angels in British Columbia

    By: Josh Lerner, Thomas Hellmann and Ilkin Ilyaszade
    The case study provides an overview of the angel investment practices and describes government policies towards angel and venture capital investing in British Columbia, Canada. It focuses in particular on the Equity Capital Program (BCECP henceforth), which provides... View Details
    Keywords: Venture Capital; Private Equity; Investment; Policy; Taxation; Performance Improvement; Programs; British Columbia
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    Lerner, Josh, Thomas Hellmann, and Ilkin Ilyaszade. "Angels in British Columbia." Harvard Business School Case 811-100, April 2011. (Revised April 2012.)
    • 18 Nov 2015
    • HBS Seminar

    Martin Kanz, Economist, Development Economics Research Group, Finance and Private Sector Research, The World Bank

      Gunnar Trumbull

      Gunnar Trumbull is the Phillip Caldwell Professor of Business Administration at Harvard Business School.

      Professor Trumbull’s primary area of expertise in political economy, with a focus on climate change. His current research and teaching focuses on... View Details

      Keywords: credit card; credit card; credit card; credit card; credit card; credit card; credit card; credit card; credit card; credit card
      • August 1973 (Revised September 1986)
      • Case

      DAAG Europe (A)

      By: Francis Aguilar
      Company must decide whether to raise prices and tighten consumer credit in light of its strategy to rationalize production, introduce a new line of model elevators and increase its market share. Points up the interrelationships of the different functional areas within... View Details
      Keywords: Change; Credit; Price; Policy; Business or Company Management; Marketing Strategy; Product Launch; Business Strategy; Industrial Products Industry; Europe
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      Aguilar, Francis. "DAAG Europe (A)." Harvard Business School Case 374-037, August 1973. (Revised September 1986.)
      • 05 Mar 2019
      • News

      Female Faculty Leading the Conversation

      • September 1998 (Revised July 1999)
      • Case

      Costco Companies, Inc.

      By: David E. Bell and Ann Leamon
      Costco Companies, one of the major players in the wholesale club industry, has developed a new class of membership that offers discounted services--auto, health, and home insurance, business credit card processing, real estate services--in exchange for a higher annual... View Details
      Keywords: Cost vs Benefits; Cost Management; Brands and Branding; Marketing Strategy; Supply and Industry; Service Delivery; Service Operations; Risk and Uncertainty; Retail Industry
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      Bell, David E., and Ann Leamon. "Costco Companies, Inc." Harvard Business School Case 599-041, September 1998. (Revised July 1999.)
      • September 2012 (Revised July 2013)
      • Case

      Can the Eurozone Survive?

      By: Dante Roscini and Jonathan Schlefer
      The sovereign debt crisis that took Greece by storm in 2010 began to spread to other European markets. Within a few months Ireland and Portugal had also lost access to the sovereign debt markets and had to rely on supranational loans for their financing. The risk of... View Details
      Keywords: Sovereign Debt Crisis; Currency Areas; Financial Crisis; Borrowing and Debt; Currency Exchange Rate; International Relations; Banking Industry; European Union; Germany; France; Italy; Spain; Greece; Portugal
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      Roscini, Dante, and Jonathan Schlefer. "Can the Eurozone Survive?" Harvard Business School Case 713-034, September 2012. (Revised July 2013.)
      • September 1991 (Revised April 1994)
      • Case

      First National Bank Corp. (A)

      First National Bank Corp., a major regional bank in the Northeast, must decide how large a provision for credit losses to accrue in its 1990 financial statements. The recession in New England has caused serious problems in its loan portfolio. View Details
      Keywords: Financing and Loans; Financial Statements; Banks and Banking; Banking Industry; Northeastern United States
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      Barth, Mary E. "First National Bank Corp. (A)." Harvard Business School Case 192-042, September 1991. (Revised April 1994.)
      • 06 Mar 2011
      • News

      France Outstrips U.S. for Small Business Loans on Sarkozy's `Arm Twisting'

      • July 23, 2019
      • Article

      Is the U.S. on Its Way to Becoming a Cashless Society?

      By: Shelle Santana
      The rise of digital payments, including credit cards, debit cards, and mobile payments systems, have contributed to the steady shift in payment practices among consumers. According to the FDIC, cash represented just 30% of all payments in 2017, and the percentage of... View Details
      Keywords: Payment Methods; Cash; Credit Cards; Consumer Behavior; Change; United States
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      Santana, Shelle. "Is the U.S. on Its Way to Becoming a Cashless Society?" Harvard Business Review (website) (July 23, 2019).
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