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  • 2007
  • Report

Competitiveness at the Crossroads: Choosing the Future Direction of the Russian Economy

By: Michael E. Porter and Christian H.M. Ketels
The report synthesizes, interprets, and draws implications about Russia's economic progress, applying the Porter competitiveness framework. It is part of a Strategic Audit of the Russian Federation, a broader set of research activities coordinated by CSR to provide a... View Details
Keywords: Macroeconomics; Microeconomics; Globalized Economies and Regions; Policy; Business and Government Relations; Competitive Strategy; Competitive Advantage; Russia
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  • Article

Are All Certified EHRs Created Equal? Assessing the Relationship between EHR Vendor and Hospital Meaningful Use Performance

By: A Jay Holmgren, Julia Adler-Milstein and Jeffrey McCullough
Objective
The federal electronic health record (EHR) certification process was intended to ensure a baseline level of system quality and the ability to support meaningful use criteria. We sought to assess whether there was variation across EHR vendors in the... View Details
Keywords: Hospitals; Electronic Health Records; Digital Health; Health Care and Treatment; Information Technology; Service Delivery; Performance Evaluation
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  • February 2008 (Revised December 2011)
  • Case

Weber Shandwick: The Client Relationship Leader Program

By: Robert G. Eccles and Kerry Herman
In 2002 Weber Shandwick, a leading global public relations agency, instituted a Client Relationship Leader (CRL) Program for its top 32 global accounts. The purpose of the program is to ensure that all of the firm's resources across geographies, practice areas, and... View Details
Keywords: Blogs; Competency and Skills; Customer Relationship Management; Organizational Change and Adaptation; Organizational Design; Social and Collaborative Networks; Competitive Advantage; Public Relations Industry
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  • Web

Research Staff Services - Faculty & Research

The recruiting manager identifies viable candidates, screens them, and coordinates the details of their employment. The RA manager takes over responsibility for onboarding, orientation, training, and supporting the RA. There is a staff... View Details
  • 04 May 2015
  • Research & Ideas

Need to Solve a Problem? Take a Break From Collaborating

members from unknowingly conducting duplicative searches. "By being in a cluster, individuals tended to contribute more to the collective exploration through information space—not from more search but rather by being more coordinated... View Details
Keywords: by Carmen Nobel; Video Game; Web Services
  • 21 Aug 2000
  • Research & Ideas

Inside the OR: Disrupted Routines and New Technologies

The anesthesiologist and perfusionist [the technician who runs the heart-lung bypass machine] now must work closely together to regulate blood pressure, the surgeon and the anesthesiologist must coordinate to monitor the position of the... View Details
Keywords: by Hilah Geer
  • 29 Jan 2018
  • Book

How 'Teaming' Saved 33 Lives in the Chilean Mining Disaster

led to chaos or harm. It required extreme teaming. Facing the unprecedented nature of the disaster, multiple temporary, constantly shifting groups of people working separately on different types of problems, and coordinating across... View Details
Keywords: by Amy C. Edmondson; Mining
  • Web

About the Center - Christensen Center for Teaching & Learning

and external clients. Clare joined the Center in 2005 as Coordinator and has also worked as a Faculty Assistant here at the Business School. Before HBS, Clare was an Advertising Associate Producer, producing television and radio... View Details
  • 22 Aug 2005
  • Research & Ideas

Restoring a Global Economy, 1950–1980

followed by a phenomenal increase in air traffic. The development of telex was a considerable advance over telephones in facilitating international communications and coordinating multinational business. In 1965 the first satellite for... View Details
Keywords: by Geoffrey Jones
  • 16 Feb 2010
  • Research & Ideas

The Outside-In Approach to Customer Service

problem had to do with internal silos. Most organizations today are still typically built around product and geography, and do not have a clear line of sight to the customer. These silos not only create proverbial blind spots for firms but also impede View Details
Keywords: by Sarah Jane Gilbert; Consumer Products
  • Research Summary

Overview

By: Andy Wu
How can technology entrepreneurs build competitive advantage from the ground up? Professor Andy Wu conducts scholarly research and develops course materials that document how technology entrepreneurs can (1) organize for innovation to create new market opportunities... View Details
Keywords: Strategy; Entrepreneurship; Venture Capital; Growth Management; Organizational Design; Organizational Structure; Technology Platform; Technological Innovation; Information Technology Industry; Retail Industry; Pharmaceutical Industry; Video Game Industry; Media and Broadcasting Industry; United States; China; Southeast Asia; South Asia
  • Web

Frequently Asked Questions - Crossover Into Business

would like to help with this program by serving as a mentor or helping in some other capacity. What should I do? Please email us at crossover@hbs.edu using your Harvard email account, and the student coordinator will reach out to you! I... View Details
  • Web

Leadership - Health Care

joining HBS, Krys worked as a health program developer and outreach coordinator in both Boston and Philadelphia. Outside of HBS, he enjoys spending time with his wife and cats. Lanika Clark Coordinator... View Details
  • 09 Apr 2007
  • Research & Ideas

Industry Self-Regulation: What’s Working (and What’s Not)?

coordination that resulted in their developing self-regulation programs were sparked by crises, including the chemical industry after the Bhopal accident and the nuclear power industry after the Three Mile Island incident. We also... View Details
Keywords: by Martha Lagace
  • 25 Mar 2021
  • Blog Post

Meet the Student Academic Services Support Team at HBS!

transportation for short-term injuries. A dedicated Disability Coordinator works with individuals to provide support for their particular needs. International Students International students play a vital role in campus and classroom... View Details
  • Web

Team - Case Method Project

as the creation of the Case Method Project at Harvard Business School in 2015 and, subsequently, the Case Method Institute for Education and Democracy in 2020. Joanna Beinhorn Joanna Beinhorn is the program coordinator for the Case Method... View Details
  • Web

The Railroads: The First Big Business - Railroads and the Transformation of Capitalism | Harvard Business School

technological systems among state railroads began to emerge. Coordination of functions became not a choice but a necessity in order for the railroads to perform even the most basic services of running on time and avoiding catastrophic... View Details
  • 25 Aug 2022
  • News

Understanding the Digital, Data, and Design Institute at Harvard

design and software engineering capabilities to enable faculty research, and administrative services to launch and run labs efficiently and to coordinate relationships with external partners. REINVENTING THE FUTURE OF BUSINESS Harnessing... View Details
  • 01 Sep 2023
  • Blog Post

Harvard Business School Announces 2023 Goldsmith Fellows

the Goldsmith Fellowship program to promote student achievement by facilitating greater coordination among cross-sector partners, such as school districts, government agencies, and employers.” Raghav Srinivasan. Raghav brings four years... View Details
  • Web

Faculty - Creating Emerging Markets

Faculty Project Coordinator Geoffrey G. Jones Isidor Straus Professor of Business History Research Interests : business history , international business , entrepreneurship , environment , globalization Interviews Khalid Al Rumaihi Ashraf... View Details