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  • 25 Feb 2015
  • Lessons from the Classroom

Scholars and Students Unpack the Digital Business Revolution

focuses on the economics and strategy of digital: how organizations need to adapt and change in this new environment, and the individual skills required to succeed in a digital economy. "You know that a significant change has taken place when you can have the same... View Details
Keywords: by Julia Hanna; Education; Technology
  • 01 Feb 2008
  • What Do You Think?

How Sustainable Is Sustainability in a For-Profit Organization?

conversation in the industry." There was a less hopeful tone to some comments. Peter Maxson said, "... we don't have a common vision of where we need to go as a global society, and even if we did, we don't have a viable means of... View Details
Keywords: by Jim Heskett
  • 01 Aug 2000
  • Research & Ideas

A Latin American Vision: New HBS Research Center Opens

the complexities of case writing throughout the region. Conversations also focused on work that the new Center can foster between, and among, Latin American academics and HBS faculty. (The conference in Buenos Aires was preceded by a... View Details
Keywords: by Martha Lagace
  • 06 Mar 2006
  • Research & Ideas

Winners and Losers at the Olympics

for over thirty years. He offered his perspectives on the Turin Games in a recent conversation with HBS Working Knowledge. James Aisner: The U.S. Olympic team came away from Turin with mixed results—from the disappointments of the Alpine... View Details
Keywords: Re: Stephen A. Greyser; Consumer Products; Entertainment & Recreation; Sports
  • 04 Mar 2002
  • Research & Ideas

Don’t Lose Money With Customers

customer. "Sometimes it makes sense to have a conversation with customers to find out how satisfied they are, and there are other times when the vendor might be better off drawing inferences from observations of actual customer... View Details
Keywords: by Peter K. Jacobs
  • 25 Sep 2000
  • Research & Ideas

Cyber-Marketing: Scouting the Digital Communications Frontier

converse with individual consumers and follow through with messages adapted to their unique needs and interests. Direct mail and the telephone, however, have been relatively expensive to employ on a mass-market scale. Now, digital... View Details
Keywords: by Peter K. Jacobs
  • 09 Jul 2008
  • Research & Ideas

Starbucks’ Lessons for Premium Brands

conversation with a barista. Starbucks introduced new store formats like Express to try to cater to this second segment without undermining the first. But many Starbucks veterans have now switched to Peets, Caribou, and other more... View Details
Keywords: by John Quelch; Retail
  • 08 May 2006
  • Lessons from the Classroom

Writing the Case for Public School Reform

was a classroom guest for the first case discussion, many participants suggested that he should be head of HR. "His response was that he didn't want to do that because he was an educator," Thomas recalls. "He later told me that the classroom View Details
Keywords: by Julia Hanna; Education
  • 07 Apr 2003
  • What Do You Think?

Should Global Business Initiatives Be Devalued?

perceive to be a fundamental shift in U.S. foreign policy to appropriate worldwide responses to such things as terrorism and twenty-first-century plagues. Based on an unscientific sample, is it my imagination or is it possible that a more muted but related View Details
Keywords: by James Heskett
  • 19 Dec 2016
  • Research & Ideas

The 10 Most Popular Stories of 2016

conversation platform in addition to a publication, and of course we couldn’t do that without you. So, we'd like to extend a big thanks to our readers!  With that, we ask you to answer these two questions in the comments section below: ... View Details
Keywords: by Carmen Nobel
  • 06 Aug 2020
  • Research & Ideas

Who Will Give You the Best Professional Guidance?

commonality like all are at roughly the same stage in their careers, stage of company (e.g., pre-series A or post-IPO), or stage of life. Often, these groups are facilitated by a professional coach or peer mentors who ensure that View Details
Keywords: by Julia B. Austin
  • 25 Apr 2014
  • Research & Ideas

To Pay or Not to Pay: Argentina and the International Debt Market

emerge from the Argentina case that will in some way ameliorate the risk. Given the lack of conversation about changes to the international financial architecture to manage and resolve debt crises more effectively, let me offer a radical... View Details
Keywords: by Laura Alfaro
  • 23 Jul 2018
  • Research & Ideas

The Open Office Revolution Has Gone Too Far

what would be your reaction? Bernstein:It depends on what you’re trying to achieve with open offices. My understanding, from speaking with real estate managers and architects, is companies’ conversations about the built environment tend... View Details
Keywords: Re: Ethan S. Bernstein
  • 17 Sep 2024
  • Research & Ideas

Advice for the New CEO: Talk to Your Employees Early and Often

wouldn’t account for ad hoc phone calls, in-person meetings not recorded on a calendar, or impromptu conversations that may occur following a CEO turnover, but said the overall drop in emails and scheduled meetings was significant. When... View Details
Keywords: by Ami Albernaz
  • 17 Jan 2007
  • Op-Ed

Learning from Private-Equity Boards

continuing flow of detailed monthly earnings reports, and many directors engage in weekly and often daily conversations with management. The idea is to pursue a candid, informal, and continuing dialogue with management. Finally, most... View Details
Keywords: by Malcolm Salter; Financial Services
  • 09 Jul 2024
  • Research & Ideas

Chance Encounters: What's at Stake in Return-to-Office Decisions

Late one day in the fall of 2021, as she was packing up to head home, Assistant Professor Maria Roche bumped into Andy Wu, a colleague in the Strategy Unit whose office is next to hers. Roche asked how his research was going, and in the View Details
Keywords: by Jen McFarland Flint, HBS Alumni Bulletin
  • 16 Dec 2008
  • First Look

First Look: December 16, 2008

how it may be used to augment efforts to enhance consumer welfare. Download paper: http://www.people.hbs.edu/mnorton/ariely norton 2009.pdf Gates: The Right Place at the Right Time Author:Nancy F. Koehn Publication:In Creative Capitalism: A View Details
Keywords: Sean Silverthorne
  • 19 Dec 2012
  • Research & Ideas

How to be Extremely Productive

their differences with their bosses, they may be fired, but that's not my experience. If you raise topics politely, explain your perspective on the issues, and stay away from personal attacks, I think most bosses will respond positively. Even better, go into that View Details
Keywords: by Deborah Blagg
  • 29 Aug 2011
  • Research & Ideas

Decoding Insider Information and Other Secrets of Old School Chums

gone to UChicago, too. "We'd start talking about where to eat in Hyde Park, or about the school's PhD lab, and we'd go from there," Cohen says. "It seemed to grease the wheels for a good conversation and just made the whole thing more... View Details
Keywords: by Carmen Nobel; Financial Services
  • 05 Apr 2010
  • Research & Ideas

HBS Cases: iPads, Kindles, and the Close of a Chapter in Book Publishing

If they go, nobody but the textbook publishers will cry." Disruption Happens The Random House-Kindle case, recently taught in the first-year Strategy course at HBS, prompted some interesting conversations in the classroom, Olson... View Details
Keywords: by Julia Hanna; Information; Publishing; Entertainment & Recreation
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