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Show Results For
- All HBS Web
(1,245)
- People (5)
- News (420)
- Research (585)
- Multimedia (6)
- Faculty Publications (127)
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- 02 Jun 2010
- First Look
First Look: June 2
PublicationsManaging the New Primary Care: The New Skills That Will Be Needed Author:Richard Bohmer Publication:Health Affairs 29, no. 5 (May 2010) Abstract Developing new models of primary care will demand a level of managerial... View Details
Keywords: Martha Lagace
- 19 Mar 2006
- Research & Ideas
Do I Dare Say Something?
Expecting a general suggestion system or a semi-annual feedback meeting to take care of the "voice problem" is almost certainly a mistake. Most surprising to us has been the degree to which fear appears to be a feature of modern... View Details
Keywords: by Sarah Jane Gilbert
- 28 May 2013
- Research & Ideas
Can LEGO Snap Together a Future in Asia?
competitors could only offer three. However, LEGO offers a 30-35 percent margin to retailers, compared to competing brands offering 40-50 percent margins. What if local retailers wanted the higher margins and could care less about... View Details
- 31 May 2016
- First Look
May 31, 2016
June 2016 Medical Care Vaccination Rates Are Associated with Functional Proximity but Not Base Proximity of Vaccination Clinics By: Beshears, John, James J. Choi, David Laibson, Brigitte C. Madrian, and Gwendolyn I. Reynolds... View Details
Keywords: Sean Silverthorne
- 24 Jul 2013
- Op-Ed
Detroit Files for Bankruptcy: HBS Faculty Weigh In
city employees are legally protected by many state constitutions. The key constraint in changing health care obligations, however, is usually political, especially pressure from public employee unions. If healthcare benefits can be... View Details
- 12 Aug 2008
- First Look
First Look: August 12, 2008
that Enhance the Effectiveness of Workforce Diversity Initiatives in Knowledge Intensive Firms Authors: Modupe N. Akinola, David A. Thomas Abstract Workforce diversity continues to be a key focus for organizations, driven by globalization... View Details
Keywords: Sean Silverthorne
- 19 Mar 2013
- First Look
First Look: March 19
pre-paid vouchers to an online subscriber base-has by all accounts been spectacular. Our evaluation of daily deals is a cautionary tale for merchants: a substantial percentage are unlikely to benefit, and might well lose money, by using this type of campaign. But a... View Details
Keywords: Sean Silverthorne
- 11 Dec 2012
- First Look
First Look: Dec. 11
of Health Care Reform Oberholzer-Gee, Felix, Raffaella Sadun, and Richard G. HamermeshHarvard Business School Case 711-403 Per the Patient Protection and Affordable Care Act (PPACA), which President Obama... View Details
Keywords: Sean Silverthorne
- 03 Apr 2018
- First Look
New Research and Ideas, April 3, 2018
proprietary data from a mobile phone application through which residents can submit service requests to the city of Boston. Users who received photographic evidence that their service requests had been addressed were more likely to View Details
Keywords: Sean Silverthorne
- 29 Oct 2014
- Research & Ideas
Inventing Products is Less Valuable Than Inventing Ideas
by contrast, has been very careful about monetizing its site only gradually over time through the collection of customer data—all the while developing the idea by layering on new services such as messaging, photo sharing, and location... View Details
- 13 Mar 2014
- Research & Ideas
Can We Get To Where We Need To Go?
those who care about the renewed, continued competitiveness of the United States," he told attendees who gathered recently at the national summit held at HBS, America on the Move: Transportation and... View Details
- 23 Dec 2002
- Research & Ideas
Partnering and the Balanced Scorecard
continued to encounter conflict and resistance, but he kept repeating the balanced mantra, "No money, no mission," emphasizing the need to achieve harmony among these seemingly incompatible objectives. During the next three... View Details
Keywords: by Robert S. Kaplan & David P. Norton
- 15 Sep 2011
- Research & Ideas
High Ambition Leadership
What is welcome and all too rare? Leaders who care about building great institutions, not just profits. What sets these leaders apart in their practice and outlook? Harvard Business School's Michael Beer in his new book, Higher Ambition:... View Details
Keywords: by Martha Lagace
- 23 Aug 2016
- First Look
August 23, 2016
over time. Two lab studies replicate our main findings and show that behavioral biases due to differences in perceptions of expertise drive the effect. Our research contributes not only to operations research, but also to the practice of health View Details
Keywords: Sean Silverthorne
- 18 Oct 2006
- Research & Ideas
New at the Helm: A Talk with HBS Dean Light
support I received, after the announcement, from former students and faculty. People really care deeply about HBS and are committed to its ongoing excellence. The good news is, the School is in great shape. Q: Looking ahead, what are some... View Details
- 31 Mar 2009
- First Look
First Look: March 31, 2009
PublicationsInnovator's Prescription: A Disruptive Solution for Health Care Authors:Clayton M. Christensen, Jerome H. Grossman M.D., and Jason Hwang M.D. Publication:McGraw-Hill, 2009 Abstract A groundbreaking prescription for health... View Details
Keywords: Martha Lagace
- 13 Oct 2011
- Lessons from the Classroom
Building a Business in the Context of a Life
out to do something fun for themselves and ended up creating a production that continues to attract a huge following. Kraus uses Blue Man Group as an example of finding your "flow"—experiencing such enjoyment from an activity that you... View Details
- 02 Sep 2002
- Research & Ideas
Foreign Multinationals in the U.S.: A Rocky Road
United States, what questions would you recommend they ask themselves before proceeding? A: The most important thing that any executive considering an investment in the United States can do is to ponder the evidence of recent business history. There have been, and... View Details
Keywords: by Sarah Jane Johnston & Martha Lagace
- 03 Feb 2016
- Research & Ideas
The State of Customer Service Leadership
Southwest Airlines, for instance, has continued as a legendary US-based service provider since its inception in 1971, IKEA of Sweden has evolved to teach the world’s retailers about the power of a well- defined and well-executed service... View Details
- 06 Jun 2017
- First Look
First Look at New Research and Ideas: June 6, 2017
modern industrial corporation encompasses a myriad of different software applications, which must work in concert to deliver functionality to end users. However, the increasingly complex and dynamic nature of competition in today’s product markets dictates that this... View Details
Keywords: Sean Silverthorne