Publications

April 2014 (Revised March 2015)
Case

GE and the Industrial Internet

By: Karim R. Lakhani, Marco Iansiti and Kerry Herman

CEO Jeff Immelt considers whether GE is moving fast enough on its new Industrial Internet initiative. The undertaking includes building out an Industrial Internet, connecting machines and devices, collecting their data and operations, and providing services to clients... View Details

Educators

Article

Elevate Employees, Don't Eliminate Them

By: Ryan W. Buell

The last major global shock—the 2008 recession—led to what economists call a “jobless recovery” as companies found they could get by with fewer employees. But post-pandemic, the author writes, managers should focus on changing employees’ roles instead. He has five key... View Details

Keywords: Employee Relationship Management; Customer Relationship Management; Interpersonal Communication; Value Creation

October 2022
Case

Beam Dental (A)

By: Rembrand Koning and Alicia Dadlani

In May 2014, Alex Frommeyer, cofounder and CEO of Kentucky-based Beam Dental, a seed-stage startup that developed connected toothbrushes that tracked brushing habits, needed to decide which strategy to pitch to a venture capital firm. The first pitch deck played to the... View Details

Keywords: Business Startups; Business Strategy; Entrepreneurship; Financing and Loans; Presentations; Product Development; Insurance Industry; United States; Kentucky; Ohio

Educators

Clubs

Gaming and Game Industry Club

Keywords: Entertainment / Media / Sports; Technology

January 1980 (Revised September 2008)
Case

Patterson v. Commissioner

By: Henry B. Reiling

Floyd Patterson (Petitioner) the former world heavyweight boxing champion and his manager, C. D'Amato, formed a corporation, Floyd Patterson Enterprises Ltd., to handle all ancillary rights connected with Patterson's boxing matches. The question is whether the... View Details

Keywords: Business Ventures; Taxation; Rights; Sports Industry

23 Jun 2011
News

Excite Employees by Tapping Their Minds and Hearts

Clubs

Beyond Dance Club

28 Feb 2019
Cold Call Podcast

Pursuing Precision Medicine at Intermountain Healthcare

Keywords: Re: Richard G. Hamermesh; Health; Biotechnology; Pharmaceutical

25 Jul 2012
News

Answers to Your Questions on Skilled Immigration

23 Oct 2013
News

Stop Relying On Experts For Innovation

2012
Chapter

The Relational Roles of Brands

By: Jill Avery

In contemporary culture, brands play important relational roles, linking consumers to others and serving as relational partners. This chapter provides an understanding of the relational roles of brands to illuminate why and how consumers connect with brands and how... View Details

Keywords: Brands; Brand Management; Brand Equity; Brand Building; Customer Relationship Management; CRM; Customers; Customer Focus and Relationships; Brands and Branding; Marketing; Marketing Strategy; Consumer Products Industry

30–31 May 2018
HBS Alumni Events

2018 Alumni Volunteer Leadership Conference

Volunteers are the critical link between the School and the global alumni community. The annual Alumni Volunteer Leadership Conference is designed to immerse top volunteers in the latest HBS thinking and connect volunteers with influential decision-makers and leaders... View Details

08 Oct 2015
Blog Post

Why We Recruit: DaVita Healthcare Partners, Inc.

engaging with students and/or alumni at HBS?Over the years we have found that one-to-one outreach is our most successful recruiting tactic. The personal connection between our teammates and the students has really helped us not only build... View Details

Keywords: Health Care

09 Jan 2006
What Do You Think?

Should More Transparency Extend to Education for Management?

Summing Up Questions concerning grade disclosure, voluntary or not, elicited a great deal of response from those readers exposed to every facet of the issue. Opinion on the immediate issue of disclosure was evenly divided. But a third group was composed of readers... View Details

Keywords: by James Heskett; Education

14 Jun 2017
News

For IT Summit, a focus on innovation

2011
Book

The Innovator's DNA: Mastering the Five Skills of Disruptive Innovators

By: Jeffrey H. Dyer, Hal B. Gregersen and Clayton M. Christensen

Some people are just natural innovators, right? With no apparent effort, they discover ideas for new products, services, and entire businesses. It may look like innovators are born, not made. But according to Jeffrey Dyer, Hal Gregersen, and Clay Christensen anyone can... View Details

Keywords: Competency and Skills; Disruptive Innovation; Competitive Advantage

16 Nov 2020
Blog Post

Flatiron School: Reflections from Summer 2020

program was designed for students with basic technical background, and culminated with a two-week, capstone project for which students worked directly with clients on a real-world, high-impact issue. We connected with some of the boot... View Details

Keywords: All Industries

Acquirer-Target Social Ties and Merger Outcomes

This paper investigates the effect of social ties between acquirers and targets on merger performance. We find that the extent of cross-firm social connection between directors and senior executives at the acquiring and the target firms has a significantly negative... View Details

April 2009
Case

Young Presidents' Organization

By: Mikolaj Jan Piskorski, John D. Macomber and David Chen

The board of Young Presidents' Organization needs to decide on the future of its Networks Initiative, designed to connect its geographically dispersed membership base through 60 different interest-based networks. So far, one half of these networks have been considered... View Details

Keywords: Decision Choices and Conditions; Governing and Advisory Boards; Leadership Development; Growth and Development Strategy; Organizations; Social and Collaborative Networks