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Show Results For
- All HBS Web
(2,102)
- People (2)
- News (635)
- Research (1,132)
- Events (4)
- Multimedia (2)
- Faculty Publications (548)
- 17 Jan 2020
- In Practice
6 Traits That Set Top Business Leaders Apart
clarify the complex "They can communicate very clearly and succinctly—usually with short words and short sentences—and even on complex issues. They've developed the skills necessary to really get to the heart of things." Joseph L.... View Details
Keywords: by Danielle Kost
- May 13, 2021
- Article
How to Lead in the Stakeholder Era
By: Hubert Joly
The world is clearly facing multifaceted crises: a health crisis, an economic crisis, a societal crisis, a racial crisis, an environmental crisis, and rising geopolitical tensions. In the face of these challenges, there is a growing realization that business and... View Details
Keywords: Business And Society; Stakeholder Capitalism; Leadership; Business and Stakeholder Relations
Joly, Hubert. "How to Lead in the Stakeholder Era." Harvard Business Review (website) (May 13, 2021).
- 07 Nov 2023
- News
Love and Money
Subscribe on iTunes Subscribe on Spotify More Skydeck episodes Dan Morrell: Which is the best dating app? Can money actually buy love? When do you talk about money in a new relationship and how do you broach the topic? How can well-meaning parents actually help their... View Details
- 07 Nov 2023
- Cold Call Podcast
How Should Meta Be Governed for the Good of Society?
- Web
Economic Development in Inner Cities - Institute For Strategy And Competitiveness
Development in Inner Cities Economic Development in Rural Areas Cluster Studies International Cluster Competitiveness Profiles Economic Development in ... Economic Development in Inner Cities We believe distressed inner city communities... View Details
- 2012
- Chapter
Social Entrepreneurs, Socialization Processes, and Social Change: The Case of Sekem
By: Tomislav Rimac, Johanna Mair and Julie Battilana
How can application of a positive lens to understanding social change and organizations enrich and elaborate theory and practice? This is the core question that inspired this book. It is a question that brought together a diverse and talented group of researchers... View Details
Keywords: Social Entrepreneurship; Social Psychology; Social Issues; Organizations; Business and Community Relations
Rimac, Tomislav, Johanna Mair, and Julie Battilana. "Social Entrepreneurs, Socialization Processes, and Social Change: The Case of Sekem." In Using a Positive Lens to Explore Social Change and Organizations: Building a Theoretical and Research Foundation, edited by Karen Golden-Biddle and Jane E. Dutton. Organization and Management Series. New York: Routledge, 2012.
- 01 Dec 2023
- News
Thinking Ahead
As we wind down 2023, there’s talk everywhere of generative AI and how it will fundamentally alter the world as we know it; but how does that translate for your corner of the business world? Is TikTok something you need to take seriously? (Is it time to dance?) We... View Details
- 09 Jun 2015
- First Look
First Look: June 9, 2015
been fanciful given Mibanco's preeminent role in Peruvian microfinance, which has made it the country's fifth largest bank. The case examines why Mibanco is on the block, while also relating the evolution of Edyficar and its own... View Details
Keywords: Sean Silverthorne
- 18 Jun 2024
- Research & Ideas
What Your Non-Binary Employees Need to Do Their Best Work
researchers asked survey respondents a wide range of questions related to their beliefs and preferences. They found that overall, non-binary individuals: Underestimated their own performance more than women, who also underestimate their... View Details
Keywords: by Michael Blanding
- Web
Online Business Courses & Certifications | HBS Online
to better communicate with key stakeholders, drive business performance, and grow your career. 6 weeks, 6–7 hrs/week Pay by August 14 $1,850 Certificate New Strategic Financial Analysis Professor Suraj Srinivasan Explore the intersection... View Details
- 16 Apr 2001
- Research & Ideas
Breaking the Code of Change
Theory O change, Scott Paper operated in a highly competitive, cyclical, capital-intensive global industry. Like Champion International, it operated in two different segments of the paper industry and had several businesses in markets View Details
Keywords: by Michael Beer & Nitin Nohria
- Web
Cold Calling - Christensen Center for Teaching & Learning
calling has three key objectives: Establish and reinforce high expectations for student preparation Provide a developmental opportunity for the opening student with respect to content mastery, critical thinking, and communication skills... View Details
- Forthcoming
- Article
Mitigating the Negative Effects of Customer Anxiety Through Access to Human Contact
By: Michelle A. Kinch and Ryan W. Buell
Prior research in social psychology has shown that when people feel anxious, they seek advice from others. However, companies that operate in high-anxiety settings (like financial services, health care, and education) are increasingly deploying self-service... View Details
Keywords: Anxiety; Self-service; Empirical Operations; Behavioral Operations; Communication Technology; Behavior; Customer Focus and Relationships; Trust; Satisfaction; Financial Services Industry
Kinch, Michelle A., and Ryan W. Buell. "Mitigating the Negative Effects of Customer Anxiety Through Access to Human Contact." Management Science (forthcoming). (Pre-published online March 31, 2025.)
- 27 Mar 2007
- First Look
First Look: March 27, 2007
safety and team learning to identify core ideas and findings in these closely related literatures and to propose a model in which a negative relationship between team member diversity and team collaboration is moderated by psychological... View Details
Keywords: Martha Lagace
- 08 Sep 2022
- Book
Gen Xers and Millennials, It’s Time To Lead. Are You Ready?
doing that, you’re spending too much time in meetings.” You Might Also Like: These Coronavirus Heroes Show Us How Crisis Leadership Works How Leaders Can Navigate Politicized Conversations and Inspire Collaboration 5 Qualities That Help Companies Thrive for... View Details
Keywords: by Lane Lambert
- 15 Sep 2022
- Research & Ideas
Looking For a Job? Some LinkedIn Connections Matter More Than Others
and anecdotal information, but despite having over 65,000 citations in the last 50 years, there have been no large-scale experimental causal tests of this theory as it relates to employment.” Enlisting a LinkedIn algorithm To put the... View Details
Keywords: by Michael Blanding
- Web
Clubs - Business & Environment
which include symposia, speaker series, career panels and treks, skill development workshops, and networking events. HBS Student Clubs Business of Animal Protection The Business of Animal Protection Club serves as a gateway to issues View Details
- Web
Faculty & Researchers - Managing the Future of Work
of the Harvard Project on the Workforce and a non-resident Senior Fellow at the American Enterprise Institute. He studies issues related to employment and income polarization and the relationship between talent and economic... View Details
- March 2023 (Revised April 2023)
- Case
Independent Governance of Meta’s Social Spaces: The Oversight Board
Julie Owono is a member of the Oversight Board, an outside entity with the authority to make binding decisions on tricky moderation questions for Meta's companies. She considers the Board's impact, and its future. View Details
Keywords: Business and Government Relations; Social Media; Fairness; Governing and Advisory Boards; Communications Industry; Communications Industry
Shapiro, Jesse M., Natalia Rigol, Benjamin N. Roth, and William R. Kerr. "Independent Governance of Meta’s Social Spaces: The Oversight Board." Harvard Business School Case 823-111, March 2023. (Revised April 2023.)
- April 2019
- Article
Mitigating Malicious Envy: Why Successful Individuals Should Reveal Their Failures
People often feel malicious envy, a destructive interpersonal emotion, when they compare themselves to successful peers. Across three online experiments and a field experiment of entrepreneurs, we identify an interpersonal strategy that can mitigate feelings of... View Details
Brooks, Alison Wood, Karen Huang, Nicole Abi-Esber, Ryan W. Buell, Laura Huang, and Brian Hall. "Mitigating Malicious Envy: Why Successful Individuals Should Reveal Their Failures." Journal of Experimental Psychology: General 148, no. 4 (April 2019): 667–687.