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Show Results For
- All HBS Web
(939)
- News (254)
- Research (565)
- Events (1)
- Multimedia (1)
- Faculty Publications (108)
- 24 Feb 2014
- Research & Ideas
Busting Six Myths About Customer Loyalty Programs
consumers bestow their loyalty by spending most of their grocery dollars with one retailer for 1-2 percent payback? Let's look more closely at the actual rewards. They come in two forms : (1) turbo charged vouchers (doubling, tripling, or... View Details
- 25 Mar 2014
- First Look
First Look: March 25
the ways that firms have sought to "game" the system. We explore why the system is breaking down and propose a way in which standard setting could be redesigned to address these problems. Publisher's link:... View Details
Keywords: Sean Silverthorne
- 01 Aug 2001
- News
Cleveland Global Alumni Conference a Sold-Out Success
& Co., kicked off the first plenary session with a quick overview of factors contributing to the U.S. pharmaceutical industry's success in competing in the global market. Among other ad- vantages, Gilmartin cited the U.S. government's investment in biological research,... View Details
- 31 Mar 2023
- News
How Can We Solve the Teacher Shortage Crisis?
shortage—which the National Education Association estimates to total some 300,000 vacancies. In this excerpt, Dwinal-Palisch discusses the problem set that the American education system is facing—and how she and Reach are tackling those... View Details
- 12 Jan 2016
- First Look
January 12, 2016
medical devices after they are approved by the appropriate regulatory authorities. Historically, such surveillance was based on voluntary reports by medical practitioners, but with the widespread adoption of electronic medical records and comprehensive patient... View Details
Keywords: Carmen Nobel
- 16 Dec 2020
- Blog Post
Alumni on the Black Lives Matter Movement
and Bradford, who also asked that faculty members ensure that the cases in their courses reflect the composition of the student body, as closely as teaching objectives permit, by the 2022-2023 academic year. Read a Q&A with the... View Details
- 06 Nov 2000
- Research & Ideas
The Determinants of Corporate Venture Capital Success
clear-cut business strategy for its research laboratory, and, in turn, many of PARC's technologies did not fit into Xerox's strategic objectives. For instance, the Alto's ability to adapt to large customers' computer systems was... View Details
Keywords: by Paul Gompers & Josh Lerner
- 23 Nov 1999
- Research & Ideas
What’s Your Strategy for Managing Knowledge?
Ernst & Young. Love was preparing an important bid for a large industrial manufacturer that needed help installing an enterprise resource planning system. He had already directed projects for implementing information systems for... View Details
- 01 Sep 2004
- News
One-on-One with Robert McNamara
will split the executive group. This was true among Detroit carmakers, it was true with respect to Vietnam, and it’s certainly true with respect to Iraq. Human beings shy away from pressuring people they admire and depend on for assistance into confronting issues that... View Details
Keywords: Garry Emmons
- 30 Aug 2019
- Blog Post
3 Growing Pains from my First Year at HBS: Academic, Social, and Career
that you can really trust and connect with makes life much richer. However, to be honest, I sometimes found it difficult to form the kinds of close friendship I had before because everyone is so busy engaging in so many kinds of... View Details
- 01 Jan 2003
- News
James E. Burke, MBA 1949
award from the United Negro College Fund; and membership in the National Business Hall of Fame, now supports PDFA's work as chairman emeritus. He also speaks out on another topic close to his heart-restoring trust in American business.... View Details
- 10 Jun 2002
- Research & Ideas
Reinventing the Industrial Giant
Xerox, IBM, and Kodak. These industrial giants are trying to combine their industrial heritage with products, services, and business practices more closely associated with the new economy. Their basic product does not change—GM is still... View Details
- 13 Jan 2021
- News
Stress Test
connecting different pools of information. They had to create a new network, from the truck manufacturers to the freezer manufacturers to the pharmacies. What was the state of the US logistics sector as vaccine distribution began in December? We were pretty View Details
- 01 Jun 1999
- News
Short Takes
of internal and external factors have an impact on their pay, and that, in fact, today's CEO compensation packages are tied very closely to company performance.Lorsch began his study by looking at the proxy statements of 72 companies... View Details
Keywords: Judith A. Ross
- 16 Jul 2013
- First Look
First Look: July 16
its importance. 3) Being close to people who were ambivalent about a change was always beneficial. In the end, fence-sitters were reluctant to disappoint a friend. But close relationships with resisters were... View Details
Keywords: Anna Secino
- 01 Dec 2003
- News
Business Answers the Call
to get inside the system.” Nielsen decided to run for the Seattle school board and was elected in 1993. For the next eight years, he and other reformers on the board pushed through some remarkable changes, making Seattle one of the most innovative urban school View Details
- 20 Feb 2001
- Research & Ideas
What’s Next for Japan
approach was not a universal panacea to competing in the global economy." Porter went on to suggest that even the profitable Japan had serious limitations. "Total quality management, lifetime employment, close relationships with... View Details
Keywords: by Hilah Geer
- 01 Sep 2020
- News
Road Work
Camino business is underbanked and informally run, lacking the data footprint that regular cash deposits and a digital bookkeeping system provide. Finally, some of Camino’s borrowers are undocumented immigrants to the United States.... View Details
- 01 Apr 2002
- News
Charting the Luminary Leadership in Professional Service Firms
stars. Successful professional service firms are able to do this more or less consistently on a long-term basis. We found there are four critical aspects to managing these firms effectively: strategy, organization, culture, and leadership. Success demands that all four... View Details
- 12 Aug 2014
- First Look
First Look: August 12
notably higher entry rates and increases in plant productivity. These results are not present for districts located on another major highway system, the North-South East-West corridor (NS-EW). Improvements for portions of the NS-EW system... View Details
Keywords: Sean Silverthorne