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Publications

Publications

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  • All HBS Web  (928)
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Show Results For

  • All HBS Web  (928)
    • People  (1)
    • News  (401)
    • Research  (406)
    • Events  (2)
    • Multimedia  (1)
  • Faculty Publications  (52)
← Page 26 of 928 Results →
  • 29 Mar 2023
  • News

Supporting Earthquake Victims in Turkey and Syria

project that will employ locals in a traditional handicraft business. The effort is centered in southeast Turkey, a region known for its production of high-quality Adiyaman carpets. By building a sustainable industrial and commercial base... View Details
  • Web

In the News - Entrepreneurship

Ventures To Fund Founders in HBS Class of 2025 18 Apr 2025 HBS Working Knowledge How Startups Win Deals by Resetting Expectations Re: Rebecca Karp 15 Apr 2025 Cold Call The Nuqul Group Works to Preserve Its Founder’s Legacy Re: Christina... View Details
  • 01 Jun 2006
  • News

Profiles from the Class of 2006

where he worked on rebuilding subway tunnels at the World Trade Center disaster site. Intent on adding business management skills to his tech-nical tool kit, he applied to HBS. To his dismay, midway through his first year, the Army View Details
Keywords: Garry Emmons;Margie Kelley;Lewis I. Rice;Roger Thompson; Colleges, Universities, and Professional Schools; Educational Services
  • 11 Jun 2021
  • Blog Post

Saying “Race” Out Loud: Leading Conversations on Diversity in HBS Classrooms

learned is that many people are afraid to say the word—they whisper it. If I call the framework RACE, the word has to be said out loud just like anything else,” she said. For the first hour of the two-hour plus session, Creary provides... View Details
  • 01 Apr 2000
  • News

Q & A: A Conversation with IRS Chief Charles Rossotti

package-shipping outfits. They operate call centers and computer-tracking systems that can summon up your account immediately and give you the information you need right away. That's the level of service... View Details
Keywords: Garry Emmons
  • 17 Apr 2006
  • Research & Ideas

Resisting the Seductions of Success

other aspect of my life for professional achievement, but professional achievement has been at the center of my decision-making process throughout my adult life." At first, Tony's crime and confession are hard to explain. By looking... View Details
Keywords: by Joseph L. Badaracco Jr.; Entertainment & Recreation; Information; Publishing
  • 05 Apr 2017
  • Research & Ideas

For Women Especially, It Pays to Know What Car Repairs Should Cost

call center staff had experience in extracting repair prices from service shops. “They were willing to have their experienced employees use our scripts, so that was ideal for us to test the effect of... View Details
Keywords: by Wendy Guild Swearingen; Auto; Service
  • 13 Dec 2010
  • Research & Ideas

Managing the Support Staff Identity Crisis

adversarial situation, and it's just a lost opportunity." A Call To Arms So how can business managers make better use of a company's support departments? They need to keep in mind three issues: securing identity, fostering... View Details
Keywords: by Carmen Nobel
  • 01 Mar 2008
  • News

Where Have All the Leaders Gone?

finding anything that resembles a national purpose these days. The most powerful forces in society today, he argues, are what he calls microtrends. “The power of individual choices has never been greater, and the reason for those choices... View Details
Keywords: Government
  • 01 Apr 2014
  • First Look

First Look: April 1

purporting to show that Section 203 did in fact give bidders a meaningful opportunity for success; (3) between 1990 and 2010, not a single bidder was able to achieve the 85% threshold required by Section 203, thereby calling into question... View Details
Keywords: Sean Silverthorne
  • 24 Jun 2002
  • Research & Ideas

Building ’Brandtopias’—How Top Brands Tap into Society

center of much discussion. The advice most often provided to managers is to weave the brand into the most potent popular culture trends. Recently, consultants and ad agencies began emphasizing the reverse: recommending that managers seek... View Details
Keywords: by Martha Lagace
  • 01 Apr 2001
  • News

Beyond Accommodation

that technology has widened opportunities for America’s 1.3 million legally blind, working-age adults. Now blind workers produce a whole range of office supplies, manufacture aircraft parts, perform milling and grinding procedures, and staff customer-service View Details
Keywords: Margie Kelley; AT&T; Religious, Grantmaking, Civic, Professional, and Similar Organizations; Personal Services
  • 19 Oct 2011
  • Research & Ideas

Designing Cities for a Sustainable Future

On a June day in Manhattan with temperatures heading into the 90s, a straphanger named Mike is taking his customary subway ride to work. People are grumbling about the heat, but hey, it's summer, it's supposed to be hot, and besides, "Whaddya gonna do?" New Yorkers... View Details
Keywords: by Garry Emmons; Construction; Real Estate
  • 21 Mar 2025
  • News

What We Can Learn From “The Oracle of Wall Street”

for a boss. And I had this realization that I don’t have that person who I can always call with the exact perfect advice. In a way, it’s like, I'm kind of on my own now. Taylor Becker: I think it was obviously a huge loss in a lot of... View Details
Keywords: Finance
  • 01 Jun 2020
  • News

Post-Office

call with his team. “I think the decision drove a tremendous amount of confidence,” he says. He saw many of his peers in the tech industry scrambling; Stack Overflow, in contrast, was inherently prepared for the transition. Lumry Family... View Details
Keywords: Dan Morrell; Remote work; COVID-19; Management of Companies and Enterprises; Management
  • Web

4.4 Harvard University Identification Cards Policy | MBA

the consequences of its misuse. Lost or stolen cards should be reported immediately to the Campus Service Center at www.huid.harvard.edu or by calling 617-496-7827. At various moments during your time at... View Details
  • 01 Dec 2017
  • News

Examining the Magnitude of Syria’s Refugee Crisis

The flow of refugees from Syria following years of civil war has been called the worst humanitarian crisis in modern times. Working in collaboration with HBS’s global research centers, two HBS professors have brought a better... View Details
  • 26 Jan 2004
  • Research & Ideas

What Developing-World Companies Teach Us About Innovation

call center they saw in Houston. Having identified contractors' need for just-in-time delivery, the team reasoned by analogy that emergency response teams faced a similar problem of quickly reacting to... View Details
Keywords: by Donald N. Sull, Alejandro Ruelas-Gossi & Martin Escobari
  • 14 Mar 2016
  • Research & Ideas

The Surprising Connection between 1930s Weather and Today's Labor Unions

failure and interstate migration data from the US Census; and rainfall data from the National Climatic Data Center (now called the National Centers for Environmental... View Details
Keywords: by Carmen Nobel
  • Web

Expatriate Traders in the Treaty Port Communities - A Chronicle of the China Trade

Research Business & Environment Business History Christensen Center for Teaching & Learning Entrepreneurship Faculty & Research Global Healthcare HBS Working Knowledge Institute for Strategy & Competitiveness Leadership Networked Business... View Details
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