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Show Results For
- All HBS Web
(2,454)
- People (7)
- News (588)
- Research (1,213)
- Events (4)
- Multimedia (15)
- Faculty Publications (390)
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- 21 Aug 2000
- Research & Ideas
Inside the OR: Disrupted Routines and New Technologies
high learning cost for surgeons and OR teams. As one surgeon we interviewed joked, '[MICS] represents a transfer of the pain—from the patient to the surgeon.' "The new technology not only changes team member's tasks," they... View Details
Keywords: by Hilah Geer
- 05 Dec 2018
- Research & Ideas
Why Managers Should Reveal Their Failures
we shouldn’t underestimate how important it is to be seen as humble, grounded, and well-liked.” Related Reading: How to Demotivate Your Best Employees The Power of Ordinary Practices Working for a Shamed... View Details
Keywords: by Dina Gerdeman
- 20 Jan 2009
- Research & Ideas
Risky Business with Structured Finance
absorbing losses in excess of 12 percent. The scholars also run a simulation that constructs a "CDO²" by further dividing the mezzanine tranches, noting that due to the practice of subdividing large pools of residential... View Details
- 26 May 2022
- HBS Case
Apple vs. Feds: Is iPhone Privacy a Basic Human Right?
issues like privacy. The authors of the case offer a suggestion for CEOs: Few corporations can expect to steer clear of the lightning-rod issues of the day, so perhaps it’s best to meet them head on as part of the job. “What is new is the... View Details
Keywords: by Avery Forman
- 22 Jun 2022
- Book
Four Elements for Finding the Right Career Path
When people contemplate a career change, astute thinking alone won’t necessarily take them in the right direction. Instead, when career changes and other huge life-changing experiences are at stake, people should tap into their “full self” to help them make the... View Details
Keywords: by Dina Gerdeman
- 01 Nov 1999
- Research & Ideas
John H. Patterson and the Sales Strategy of the National Cash Register Company, 1884 to 1922
all the benefits of the register, Patterson gave them scripts to memorize. The practice of writing out sales arguments was rare, but not as new as some of Patterson's biographers claim. Booksellers and other canvassers had used scripts... View Details
Keywords: by Walter A. Friedman
- 15 Sep 2009
- First Look
First Look: September 15
than 350 interviews in 20 countries to identify the leadership practices and operating methods of major companies seeking profitable growth through innovation that benefits society. For example, when the tsunami and earthquake struck... View Details
Keywords: Martha Lagace
- 13 Feb 2020
- Book
Open Your Organization to Honest Conversations
best managers who send a clear message from the top that the company is serious about seeking frank feedback to make organizational changes. Then managers should interview people in all parts of the company who know what is and isn’t... View Details
Keywords: by Dina Gerdeman
- 01 Oct 2001
- Research & Ideas
How To Make Restructuring Work for Your Company
company can divest a subsidiary through a tax-free spin-off, management must first decide how corporate overhead will be allocated between the subsidiary and the parent. The allocation decision can be complicated by management's understandable desire not to give away... View Details
Keywords: by Stuart C. Gilson
- 20 Jun 2017
- First Look
First Look at New Research and Ideas, June 20
and studies how they do business. Each of these companies has exceptional practices when it comes to stakeholder management. Whether the stakeholder is an employee, customer, investor, vendor, or even society at large, these companies... View Details
Keywords: Sean Silverthorne
- 16 Jul 2020
- Research & Ideas
Restaurant Revolution: How the Industry Is Fighting to Stay Alive
treating their employees well is the best way for them to ensure that customers’ concerns about safety are front of mind in every aspect of service while maintaining high standards for hospitality. Restaurant implementation of highly... View Details
- 18 Jun 2020
- Research & Ideas
What Is an "Essential" Purchase for a Low-Income Family?
garage, a safe and secure neighborhood, interior walls in good condition, and natural light. Of the 20 attributes tested, 17 of them were rated significantly less necessary for the lower-income family. "The gap emerged for things like a View Details
Keywords: by Rachel Layne
- 20 Apr 2015
- Research & Ideas
The 5 Strategy Rules of Bill Gates, Andy Grove, and Steve Jobs
homed in on five key strategies that any manager, entrepreneur, or CEO can learn. Each of the lessons reads like a paradox or Zen koan that takes intelligence and practice to unpack. "Look Forward, Reason Back," for example,... View Details
- 08 Sep 2014
- Research & Ideas
The Strategic Way To Hire a Sales Team
hoc process at many firms. Most adopt a simple decision rule: look at the best reps, and try to hire more like them. But you'll never have enough stars for all sales positions and, in fact, don't want stars in all jobs. In any... View Details
Keywords: by Carmen Nobel
- 16 Apr 2018
- Research & Ideas
Can Consumers Be Saved From Their Misguided Decisions?
conducted by Joshua Schwartzstein, a Harvard Business School assistant professor, and Benjamin Handel, an associate professor at the University of California, Berkeley. “Thinking through, for practical applications, ‘is it a friction or a... View Details
- 09 Jul 2020
- Research & Ideas
It’s Time to Reset Decision-Making in Your Organization
insights and practices as pandemic recovery plans are developed. Consider these five elements of organizational decision-making: information gathering; strategy; combining long-term thinking with short-term actions; clear communication... View Details
Keywords: by Boris Groysberg and Sarah Abbott
- 13 Jun 2022
- Research & Ideas
Extroverts, Your Colleagues Wish You Would Just Shut Up and Listen
rather than maintaining genuine interest. Unexpected result amplified in pandemic workplaces While extroverted managers and employees may feel discouraged by the results, the research points to practical methods for improving business... View Details
Keywords: by Pamela Reynolds
- 10 Aug 2009
- Research & Ideas
High Commitment, High Performance Management
people desperately need and want but often do not get in organizational life. To accomplish this, HCHP firms establish and institutionalize human resource management policies and practices that look fairly similar. Capacity for learning... View Details
Keywords: by Martha Lagace
- 01 Mar 2011
- First Look
First Look: March 1
they may fail to notice when the moment is right for action on one path. They may also seem too remote and aloof to their staffs. The best leaders can zoom in to examine problems and then zoom out to look for patterns and causes. They... View Details
Keywords: Sean Silverthorne
- 08 Sep 2015
- Research & Ideas
Knowledge Transfer: You Can't Learn Surgery By Watching
transfer doesn’t quite happen that way, and organizations that practice watch-and-learn vicarious learning run the risk of undertraining their key employees, says Myers. He challenges the theory in a new... View Details