Publications

January 2002
Background Note

History of Investment Banking

By: Ashish Nanda, Thomas J. DeLong and Lynn Villadolid Roy

Describes the history of investment banking. View Details

Keywords: Business History; Investment Banking

1992
Working Paper

A Framework for the Economic Analysis of Deposit Insurance and Other Guarantees

By: Zvi Bodie and R. Merton

September 1993 (Revised October 1993)
Supplement

First National City Bank Operating Group (C)

By: John P. Kotter and Andrew P. Burtis

Provides a short summary of John Reed's succession at City Bank from Executive Vice President in 1976 to CEO in 1984. View Details

Keywords: Management Teams; Personal Development and Career; Banking Industry

1999
Chapter

The Pricing of US Catastrophe Reinsurance

By: K. Froot and P. O'Connell

Keywords: Financial Markets; Catastrophe Risk; Corporate Finance; Cost Of Capital; Banking And Insurance; Asset Pricing; Hedging; Banking; Insurance; Natural Disasters; Policy; Risk Management; Insurance Industry; United States

23 Jun 2015
Video

Peter Orszag, Vice Chairman of Corporate and Investment Banking and Chairman of the Financial Strategy and Solutions Group, Citigroup

June 2013 (Revised June 2015)
Case

Ibrahim Dabdoub at the National Bank of Kuwait

By: Linda A. Hill and Dana M. Teppert

Ibrahim Dabdoub, the Group chief executive of the National Bank of Kuwait (NBK), reflects on his past 30 years at the helm of the Bank. Under his leadership, NBK grew from a small local bank to one of the preeminent financial institutions in the region. However,... View Details

Keywords: Globalization; Middle East; Team Leadership; Leadership Style; Leadership; Leadership Development; Groups and Teams; Growth and Development Strategy; Expansion; Banking Industry; Kuwait; Middle East

1993
Chapter

Banks in the Boardroom: Germany, Japan, and the United States

By: W. C. Kester

Keywords: Banks and Banking; Governing and Advisory Boards; Germany; Japan; United States

March 1974 (Revised June 1996)
Case

First National City Bank Operating Group (A)

By: Jay W. Lorsch

Growth in the banking field has produced new demands on the "back office." Traditional management practices in check processing and paper handling operations have resulted in ten years of cost increases and quality loss. New manager of the operating group faces an... View Details

Keywords: Change Management; Transition; Banks and Banking; Management Practices and Processes; Managerial Roles; Production; Banking Industry

September 2002 (Revised October 2002)
Case

Bank of America (B)

By: Stefan H. Thomke and Ashok Nimgade

Supplements the (A) case. View Details

Keywords: Service Operations; Technology; Banking Industry

May 2019
Article

Marketplace Lending: A New Banking Paradigm?

By: Boris Vallée and Yao Zeng

Marketplace lending relies on large-scale loan screening by investors, a major deviation from the traditional banking paradigm. Theoretically, participation of sophisticated investors in marketplace lending improves screening outcomes but also creates adverse... View Details

Keywords: Marketplace Lending; Screening; Sophisticated Investors; Adverse Selection; Financing and Loans; Performance; Information

Find at Harvard

1975
Book

Management of Bank Portfolios

By: S. P. Bradley and D. B. Crane

Keywords: Management; Investment Portfolio

Find at Harvard

01 Oct 2013
News

Banking on Africa's Future

and power generation. Asked to describe an investment that shows the Helios paradigm at work, Lawani, who divides his time equally between London and Africa, points to Kenya. "Several years ago," he... View Details

October 2021 (Revised December 2021)
Case

Customer-Centric Design with Artificial Intelligence: Commonwealth Bank

By: Karim R. Lakhani, Yael Grushka-Cockayne, Jin Hyun Paik and Steven Randazzo

As Commonwealth Bank (CommBank) CEO Matt Comyn delivered the full financial year results in August 2021 over videoconference, it took less than two minutes for him to make his first mention of the organization's Customer Engagement Engine (CEE), the AI-driven customer... View Details

Keywords: Artificial Intelligence; Customer-centricity; Banks and Banking; Customer Focus and Relationships; Technological Innovation; Transformation; Organizational Change and Adaptation; Performance; AI and Machine Learning; Financial Services Industry; Australia

August 2003 (Revised June 2005)
Case

Royal Bank of Scotland, The: Masters of Integration

By: Nitin Nohria and James Weber

Describes the acquisition of Nat West by Royal Bank of Scotland. Describes the strategic rationale for the acquisition and the process by which the integration of the two banks was accomplished. The acquisition is remarkable for how successful it was, given the typical... View Details

Keywords: Mergers and Acquisitions; Integration; Banks and Banking; Success; Banking Industry; Scotland