Publications

Article

Large-Scale Field Experiment Shows Null Effects of Team Demographic Diversity on Outsiders' Willingness to Support the Team

By: Edward H. Chang, Erika L. Kirgios and Rosanna K. Smith

Demographic diversity in the United States is rising, and increasingly, work is conducted in teams. These co-occurring phenomena suggest that it might be increasingly common for work to be conducted by demographically diverse teams. But to date, in spite of copious... View Details

Keywords: Field Experiment; Groups and Teams; Demographics; Diversity; Attitudes

December 2012
Article

Bolstering and Restoring Feelings of Competence via the IKEA Effect

By: Daniel Mochon, Michael I. Norton and Dan Ariely

We examine the underlying process behind the IKEA effect, which is defined as consumers' willingness to pay more for self-created products than for identical products made by others, and explore the factors that influence both consumers' willingness to engage in... View Details

Keywords: Value; Consumer Behavior; Attitudes

15 Apr 2011
News

Students Hear Wall St. Critics

A successful high-tech businessman, author, and consultant with a PhD in political science from MIT, Ferguson believes, as does Angelides, that outright fraud was integral to the crisis on Wall Street and that criminal trials are in order. As long as the View Details

Keywords: Garry Emmons; Colleges, Universities, and Professional Schools; Educational Services; Finance

April 2018
Article

The Power of Voice in Stimulating Morality: Eliciting Taxpayer Preferences Increases Tax Compliance

By: Cait Lamberton, Jan-Emmanuel De Neve and Michael I. Norton

Decisions about paying taxes represent one of the most common moral quandaries faced by citizens. In the present research, we argue that taxpayer compliance can be raised by increasing “voice”: allowing taxpayers to express non-binding preferences about the way their... View Details

Keywords: Morality; Public Policy; Ethics; Moral Sensibility; Taxation; Policy; Attitudes; Governance Compliance

2011
Book

Flying Without a Net: Turn Fear of Change into Fuel for Success

By: Thomas J. DeLong

Confronted by omnipresent threats of job loss and change, even the brightest among us are anxious. In response, we're hunkering down, blocking ourselves from new challenges. This response hurts us and our organizations, but we fear making ourselves even more vulnerable... View Details

Keywords: Leadership Style; Personal Development and Career; Problems and Challenges; Attitudes; Behavior

Purchase

2019
Working Paper

Labor Market Shocks and the Demand for Trade Protection: Evidence from Online Surveys

By: Rafael Di Tella and Dani Rodrik

We study preferences for government action in response to layoffs resulting from different types of labor-market shocks. We consider the following shocks: technological change, a demand shift, bad management, and three kinds of international outsourcing. Respondents... View Details

Keywords: Labor; Markets; System Shocks; Trade; Attitudes; Surveys

2010
Working Paper

Creating Leaders: An Ontological Model

By: Werner Erhard, Michael C. Jensen and Kari L. Granger

The sole objective of our ontological approach to creating leaders is to leave students actually being leaders and exercising leadership effectively as their natural self-expression. By "natural self-expression" we mean a way of being and acting in any leadership... View Details

Keywords: Leadership Development; Goals and Objectives; Science; Attitudes; Perspective

Keywords: Roger Thompson; Colleges, Universities, and Professional Schools; Educational Services; Religious, Grantmaking, Civic, Professional, and Similar Organizations; Personal Services; Management, Scientific, and Technical Consulting Services; Professional Services

03 Sep 2024
Blog Post

Business of Animal Protection Club

limited concentration at Harvard Business School? That issue is animal protection. The change in attitude towards animals is undeniable. Animal welfare ballot initiatives receive bipartisan support across red and blue states. Roughly... View Details

Web

Native American Heritage Month | Baker Library

Bureau's My Tribal Area data tool to view job and economic data on American Indian and Alaska Native tribal areas by state. Use Statista's "Consumer Insights" tool to unpack consumer attitudes and behavior for American Indians and Alaskan... View Details

Web

Riding the WAVE | Social Enterprise | Harvard Business School

percent have been placed in or found jobs in the retail and hospitality sectors, earning at least twice the minimum wage on average. By 2019, its target goal is to train 25,000 unemployed youth annually. “We want to write the playbook for how to hire for View Details

01 Jun 2009
News

The New “In” Crowd

graduates develop new social ventures. The sum here is greater than the individual parts. Behind the numbers of conference attendees and fellowship recipients is a shift in attitude and understanding. Social enterprise isn’t about charity... View Details

01 Oct 1998
News

New Releases

an organized framework to help individuals make intelligent choices. It presents ways to identify the right problem or opportunity, probe one's values, generate and evaluate alternatives, think about tradeoffs, and cope with uncertainties and View Details

17 Jun 2008
First Look

First Look: June 17, 2008

entrepreneurship, and we also highlight the relevance of social networks, self-assessed skills, and attitudes toward risk. Moreover, we find that regulation plays a critical role, particularly for those individuals who become... View Details

Keywords: Martha Lagace

01 Dec 2001
News

BOOK: You Can't Enlarge the Pie

argument," the authors emphasize, "is that large gains can often only be achieved when citizens learn to accept small losses in return." Standing in the way of this, however, are what the authors identify as six leading examples of muddled reasoning: "Do no harm" (in... View Details

Keywords: Publishing Industries (except Internet); Information; Colleges, Universities, and Professional Schools; Educational Services

19 Oct 2011
Research & Ideas

Designing Cities for a Sustainable Future

On a June day in Manhattan with temperatures heading into the 90s, a straphanger named Mike is taking his customary subway ride to work. People are grumbling about the heat, but hey, it's summer, it's supposed to be hot, and besides, "Whaddya gonna do?" New Yorkers... View Details

Keywords: by Garry Emmons; Construction; Real Estate

2005
Working Paper

Silent Saboteurs: How Implicit Theories of Voice Inhibit the Upward Flow of Knowledge in Organizations

By: James R. Detert and Amy C. Edmondson

This article examines, in a series of three studies, how people working in organizational hierarchies wrestle with the challenge of upward voice. We first undertook in-depth exploratory research in a knowledge-intensive multinational corporation in which employee input... View Details

Keywords: Prejudice and Bias; Working Conditions; Knowledge Management; Attitudes; Organizational Culture

2023
Working Paper

Polarizing Corporations: Does Talent Flow to "Good" Firms?

By: Emanuele Colonnelli, Tim McQuade, Gabriel Ramos, Thomas Rauter and Olivia Xiong

We conduct a field experiment in partnership with the largest job platform in Brazil to study how environmental, social, and governance (ESG) practices of firms affect talent allocation. We find both an average job-seeker’s preference for ESG and a large degree of... View Details

Keywords: Corporate Social Responsibility and Impact; Job Search; Talent and Talent Management; Wages; Attitudes

July 2003 (Revised December 2003)
Case

Mitchells/Richards

By: Amy C. Edmondson and Corey B. Hajim

Describes a small, luxury retail chain's operational sophistication achieved through the use of technology and high-touch customer service. A family-run business, Mitchells has built its success with a customer service strategy know internally as "hugging." The term is... View Details

Keywords: Information Technology; Expansion; Family Business; Attitudes; Organizational Culture; Luxury; Customer Focus and Relationships; Retail Industry

Educators

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May 2024
Article

Relational Attributions for One’s Own Resilience Predict Compassion for Others

By: Rachel Ruttan, Ting Zhang, Sivahn Barli and Katherine DeCelles

Existing work on attribution theory distinguishes between external and internal attributions (i.e., “I overcame adversity due to luck” vs. “my own effort”). We introduce the construct of relational resilience attributions (i.e., “due to help from other people”) as a... View Details

Keywords: Personal Characteristics; Forecasting and Prediction; Attitudes; Behavior