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  • 01 Jun 2023
  • News

Cultivating Prosperity in Afghanistan

saffron to wider markets and realized it represented a compelling value proposition. “Farmers could make more money, especially as it’s a very high-price crop, and because saffron is so light, it’s easy to transport by air. The margins... View Details
Keywords: Jennifer Gillespie
  • Web

Strategy Awards & Honors - Faculty & Research

Entrepreneurship with Jiamin Zhang for "Entrepreneurial Access to Market and Non-Market Resources: Chinese Venture Capital and High-Speed Rail." Andy Wu : Finalist for the 2017 Heizer Dissertation Award in New Enterprise Development from the Academy of Management for... View Details
  • November 2019
  • Supplement

Hapag-Lloyd AG: Complying with IMO 2020

By: Benjamin C. Esty, Mette Fuglsang Hjortshoej and Emer Moloney
A new environmental regulation known as IMO 2020 was creating what one industry analyst called “the biggest shakeup for the oil and shipping industries in decades.” According to the new regulation, all ocean-going ships would have to limit their sulfur emissions by... View Details
Keywords: Valuation; Ship Transportation; Strategic Planning; Game Theory; Pollutants; Supply Chain; Corporate Accountability; Capital Budgeting; Environmental Sustainability; Shipping Industry; Transportation Industry; Germany
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  • 18 Feb 2019
  • Book

What’s Really Disrupting Business? It’s Not Technology

going to do it more conveniently,’” says Thales S. Teixeira, author of the new book Unlocking the Customer Value Chain: How Decoupling Drives Consumer Disruption, which debuts tomorrow. “Incumbents tend to respond to decoupling by gluing... View Details
Keywords: by Danielle Kost; Beauty & Cosmetics; Insurance; Service; Retail
  • April 2021
  • Case

ClearChoice Dental Implant Centers

By: Robert S. Kaplan, Ashiana Jivraj and Jane Barrow
The case illustrates the application of value-based health care to dental medicine. ClearChoice Dental Implant Centers was a rapidly-growing network of dentist-owned independent implant clinics. The targeted market included 23 million people, 15% of the US adult... View Details
Keywords: Value-based Health Care; Dental Medicine; Growth and Development Strategy; Expansion; Business Strategy; Customer Value and Value Chain; Customer Focus and Relationships; Health Industry; United States
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  • 29 Mar 2011
  • First Look

First Look: March 29

produce products to fill the gap. Compact fluorescent light bulbs, already on the market, seemed the obvious replacement. But light-emitting diodes (LEDs) were attracting attention as a more efficient alternative in lighting, steadily working their way up the View Details
Keywords: Sean Silverthorne
  • 15 Jul 2019
  • Book

Many Executives Are Afraid of Finance. Here's How They Can Gain Confidence

Book of the Year and connected finance with the humanities. The book sets out to demystify finance and instill both curiosity and confidence, helping readers answer fundamental questions like: What do financial ratios reveal about a company? How much View Details
Keywords: by Dina Gerdeman
  • 12 Nov 2012
  • Research & Ideas

Pay Workers More So They Steal Less

However, higher wages could also be unrelated to theft if honesty only depended on the workers' moral values, if workers were unaware of wages paid by the competition, or if they overlooked wage deviations by reassessing the value of... View Details
Keywords: by Kim Girard; Retail
  • 23 Mar 2023
  • Blog Post

Arla Foods: How Sustainable Can A Dairy Company Be?

create value for their farmer-owners, both economic and environmental. Supply Chain Sustainability. Behind their ambitious goals, Arla shared the strategic pathways that they plan to execute on their path to... View Details
  • 09 Jan 2006
  • Research & Ideas

When Benchmarks Don’t Work

assembly plant could change its stamping presses from one model to another in eight minutes, compared with the eight hours GM plants spent to change over the same basic equipment. Clearly a deviation of this magnitude between its current... View Details
Keywords: by Robert S. Kaplan; Service
  • 21 Jan 2022
  • Blog Post

Tipping Point: Investing in the Women of Kenya’s Coffee Farms

to pick the coffee cherries in the cooler morning air. Then they spend days tending to the drying beans, meticulously sorting them for sale. To ensure that more of the value produced in the supply chain is... View Details
  • May 2017
  • Teaching Note

Hilti Fleet Management (A) and (B)

By: Ramon Casadesus-Masanell, Oliver Gassmann and Roman Sauer
These notes are meant to accompany Hilti Fleet Management (A): Turning a Successful Business Model on Its Head (717-427) and Hilti Fleet Management (B): Towards a New Business Model (717-465).
This case explores the introduction of fleet management in the... View Details
Keywords: Hilti; Business Model Innovation; BMI; Fleet Management; Decision-making; Implementation; Power Tools Industry; Europe; Switzerland; Liechtenstein; Business Model; Restructuring; Transformation; Transition; Customer Value and Value Chain; Customer Focus and Relationships; Construction; Innovation and Invention; Leasing; Strategy; Decision Making; Growth Management; Construction Industry; Switzerland; Liechtenstein; Germany; Austria; Europe; United States; Asia; Brazil; China; Latin America; Africa; Japan; Hong Kong; France; Italy; Spain
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  • February 2021
  • Background Note

Jobs to Be Done: A Toolbox

By: Derek C. M. van Bever, Bob Moesta, Iuliana Mogosanu, Shaye Roseman and Katie Zandbergen
The Jobs to Be Done methodology is both a theory and a practical approach for understanding customer behavior and why people make the choices they make. Many practitioners, whether they work for startups or incumbent businesses, find Jobs to Be Done useful because it... View Details
Keywords: Customer Value and Value Chain; Decision Choices and Conditions; Knowledge Acquisition; Attitudes; Perception; Theory; Behavior; Customer Relationship Management
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  • 02 Apr 2001
  • Research & Ideas

Not All M&As Are Alike—and That Matters

resources-processes-values framework. Resources refer to tangible and intangible assets, processes deal with activities that turn resources into goods and services, and values underpin decisions employees make and how they make them. (See... View Details
Keywords: by Joseph L. Bower
  • 13 May 2022
  • Research & Ideas

Company Reviews on Glassdoor: Petty Complaints or Signs of Potential Misconduct?

behavior bubbles below the radar An employee may not come forward right away to expose wrongdoing at a corporation for many reasons. In the absence of directly observing egregious behavior by a particular individual, an employee may not think that a general breakdown... View Details
Keywords: by Michael Blanding; Technology
  • 05 Mar 2019
  • First Look

New Research and Ideas, March 5, 2019

expected to generate social value in addition to profit. As a result, they also increasingly face the distinct challenge of pursuing social and financial goals at the same time. Social enterprises have a great deal of experience dealing... View Details
Keywords: Dina Gerdeman
  • 08 Nov 2021
  • Blog Post

4 Ways the MS/MBA is Preparing Me for a Career in Health Care and the Life Sciences

health care value chain in Israel and Western Europe, an experience that culminated in supporting the COVID-19 vaccine response as part of the McKinsey Social Sector Hub in Geneva. Why the MS/MBA... View Details
  • February 2010 (Revised June 2022)
  • Case

Dollarama Inc.

By: Andre F. Perold
Dollarama is the leading operator of dollar stores in Canada. The firm performed extraordinarily well after a leveraged buyout in 2004 and recently executed a highly successful IPO. The company sources its goods primarily from Asia. It has strong brand recognition and... View Details
Keywords: Price; Growth and Development Strategy; Product Positioning; Supply Chain; Competitive Advantage; Valuation; Consumer Products Industry; Retail Industry; Canada
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  • Web

Courses by Faculty Unit - Course Catalog

Q1Q2 3.0 Finance Course Title Faculty Name Term Quarter Credits Corporate Finance: Corporate Financial Operations (CFO) C. Fritz Foley Fall 2025 Q1Q2 3.0 Creating Value Through Corporate Restructuring Stuart C. Gilson Spring 2026 Q3Q4 3.0... View Details
  • 15 Dec 2023
  • News

Exploring Business Opportunities in Africa; Alumni Grapple with Plastic Waste Problem

Clubs News Clubs News Webinar illuminates broad array of business opportunities across Africa On December 5th, the HBS African-American Alumni Association (HBSAAA) hosted ‘Doing Business in Africa: From Opportunity to Action’, a webinar panel of HBS alumni who shared... View Details
Keywords: Margie Kelley