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  • 12 Dec 2017
  • First Look

New Research and Ideas, December 12, 2017

and encourages the continued creation of deep knowledge within the field, as well as collaborative research across disciplines that develops and incorporates insights from service operations. Publisher's link:... View Details
Keywords: Sean Silverthorne
  • 02 Feb 2010
  • First Look

First Look: Feb. 2

independent and dispersed contributors made highly interdependent contributions to the design of a single technical system (or sub-system). Based on a detailed analysis of the latter 28, we introduce the concept of actionable transparency... View Details
Keywords: Martha Lagace
  • 13 Jan 2009
  • First Look

First Look: January 13, 2009

customers over a period of four months. We predict and find that should DVDs (e.g., documentaries) are held significantly longer than want DVDs (e.g., action films) within-customer. Similarly, we also predict and find that people are more... View Details
Keywords: Martha Lagace
  • 09 Feb 2009
  • Research & Ideas

Uncompromising Leadership in Tough Times

long-term study of successful CEOs, some of them outlined in the August 2008 Harvard Business Review article, "The Uncompromising Leader," cowritten with Russell A. Eisenstat, Nathaniel Foote, Tobias Fredberg, and Flemming Norrgren. He also offers HBS Working... View Details
Keywords: by Martha Lagace
  • 13 Feb 2019
  • News

We’re All Going to Get Hacked

like, in your automobile, you have airbags and seat belts. So if you hit a tree today, you walk away from it. If you’d hit a tree 30 years ago, you wouldn’t. Networks had never been built with resilience in mind. They were just built very quickly [over] the last 30... View Details
  • 10 Mar 2021
  • News

New Releases: Alumni and Faculty Books, Podcasts

Alumni Books Intelligence Isn’t Enough: A Black Professional’s Guide to Thriving in the Workplace By Carice Anderson (MBA 2006) Jonathan Ball Publishers Professional development manager, coach, and consultant Carice Anderson shares her insider View Details
Keywords: Margie Kelley; Publishing Industries (except Internet); Information
  • 10 Jul 2018
  • First Look

New Research and Ideas, July 10, 2018

of companies that are helping create the conditions for the industry’s growth by amassing knowledge about best practices, influencing the development of regulations, exploring new uses for drones, developing a professional workforce, and... View Details
Keywords: Dina Gerdeman
  • 10 Apr 2012
  • First Look

First Look: April 10

pressure paradox." Here's how it develops: as pressure mounts, team members start driving toward consensus in ways that shut out vital information. Without even realizing it, they give more weight to shared knowledge and dismiss... View Details
Keywords: Carmen Nobel
  • 01 Nov 1999
  • Lessons from the Classroom

What’s Next & So What? Leading in the 21st Century

Ironically, we talk about the knowledge economy that taps every brain within the organization, yet this unbalanced compensation structure is absolutely antithetical to that theory. Q: Which companies do you admire for their outstanding... View Details
Keywords: by Staff
  • 18 Jul 2024
  • Research & Ideas

New Hires Lose Psychological Safety After Year One. How to Fix It.

punishment.” And: “Caregivers feel free to question the decisions or actions of those with more authority.” Three rounds of surveys were conducted from 2017 to 2021, allowing the researchers to track how individuals’ responses changed... View Details
Keywords: by Michael Blanding; Health
  • 27 Sep 2011
  • First Look

First Look: September 27

development is fragmented and lacks a coherent and integrated theory and method for developing an effective organization. A 20-year action research program led to the development and evaluation of the Strategic Fitness Process (SFP)-a... View Details
Keywords: Sean Silverthorne
  • 10 Jul 2000
  • Research & Ideas

Cable TV: From Community Antennas to Wired Cities

without paying for it. The FCC, committed to developing a robust local broadcasting industry, first intervened to restrict a cable operator's actions in the Carter Mountain case of 1959, when it denied the Riverton, Wyoming cable company... View Details
Keywords: by Thomas R. Eisenmann; Media & Broadcasting; Consumer Products; Entertainment & Recreation
  • 17 Jan 2012
  • First Look

First Look: January 17

centralization." Download the paper: http://www.hbs.edu/research/pdf/12-059.pdf Open Innovation and Organizational Boundaries: The Impact of Task Decomposition and Knowledge Distribution on the Locus of Innovation Authors:Karim R.... View Details
Keywords: Sean Silverthorne
  • 29 Jun 2007
  • First Look

First Look: June 29, 2007

resource for executives and managers at all levels seeking to brush up on their knowledge of macroeconomic dynamics. Information or Opinion? Media Bias as Product Differentiation Authors:Bharat Anand, Rafael Di Tella, and Alexander... View Details
Keywords: Martha Lagace
  • 21 May 2024
  • Blog Post

IFC India: From Trash to Treasure: Inside a Waste Management Site in Mumbai

Professor Vikram Gandhi’s Immersive Field Course (IFC) “Development while Decarbonizing: India’s Path to Net-Zero" delved into the critical aspect of decarbonization and sustainability goals amid India's rapid development. The course presented an opportunity for... View Details
  • 01 Jul 2008
  • First Look

First Look: July 1, 2008

the customer knowledge gained from conducting market research at the front end of NPD affects which of these opportunities the firm should pursue. Pitfalls in analyzing the customer data are described, along with guidelines on how to... View Details
Keywords: Martha Lagace
  • 30 Jun 2020
  • Book

Capitalism Is More at Risk Than Ever

The book Capitalism at Risk first appeared in 2011. The problems it identified with social inequality, global trade strife, and environmental degradation have only accelerated by 2020. The new edition of Capitalism at Risk, subtitled How Business Can Lead, is expanded... View Details
Keywords: by Martha Lagace
  • 01 Sep 2010
  • News

RX for Change

That’s a huge amount of work.” Bohmer has firsthand knowledge of the issues faced by MHCD participants. A physician, he practiced medicine in New Zealand and England, helped establish a surgical hospital in Sudan, and served as clinical... View Details
Keywords: Julia Hanna; Health, Social Assistance; Hospitals; Health, Social Assistance
  • 27 Mar 2007
  • First Look

First Look: March 27, 2007

PublicationsAttracting Skeptical Buyers: Negotiating for Intellectual Property Rights Authors:James J. Anton and Dennis A. Yao Periodical:International Economic Review (forthcoming) Abstract An obstacle to the sale of intellectual property (IP) is that an expropriable... View Details
Keywords: Martha Lagace
  • 15 Nov 2011
  • First Look

First Look: November 15

processes. First, experts can change their knowledge from personally communicable, tacit knowledge into tool-generated, highly communicable knowledge. The second interdependent movement involves how experts... View Details
Keywords: Sean Silverthorne