Web Services Industry - Publications - Faculty & Research

24 Jun 2019
Blog Post

Dance to the Music: How Noa Torok Found Her Dream Job at SoundCloud

Product Manager managing Hewlett-Packard's future platforms, Noa knew she loved technology but felt as she was still not pursuing her passion from an industry perspective. Yet for Noa, HBS wasn’t a place for taking aim at her next... View Details

24 Feb 2014
Research & Ideas

Uncovering Racial Discrimination in the ‘Sharing Economy’

The "sharing economy" is a burgeoning business model in which people offer their personal belongings and personal services to others, usually through online marketplaces that facilitate the transactions. It seems absolutely egalitarian at... View Details

Keywords: by Carmen Nobel; Construction; Real Estate; Advertising

18 Aug 2009
First Look

First Look: August 18

members' prior experience working with one another—is one mechanism that helps teams leverage the benefits of diversity in team member experience by alleviating coordination problems that diversity creates. We use detailed project- and individual-level data from an... View Details

Keywords: Martha Lagace

01 Sep 2011
News

The City Solution

no services. Macomber has spent time doing research in such an environment, the sprawling Mumbai slum of Dharavi, where scenes from the movie Slumdog Millionaire were filmed. As described in an HBS case he cowrote, the $3 billion public-private Dharavi Redevelopment... View Details

Keywords: Garry Emmons; Administration of Environmental Quality Programs; Government; Electric Power Generation, Transmission, Distribution; Utilities

20 Mar 2018
First Look

First Look at New Research and Ideas, March 20, 2018

attained top positions in corporations or professional services firms. These women thrived, they found, because of three characteristics that are key to resilience: emotional intelligence, authenticity, and agility. The women were adept... View Details

Keywords: Sean Silverthorne

01 Jun 2004
News

The Inner-City Advantage

African-American Student Union. Growing opportunities and competitive advantages have made the inner city a hot spot for investors, particularly developers. “Real estate is a $24 trillion industry — there’s no bubble there,” said Yvonne... View Details

Keywords: H. Naylor Fitzhugh Conference; Howard; Naylor; Fitzhugh; Educational Services; Educational Services

May 16, 2016
Article

Food Safety Economics: The Cost of a Sick Customer

By: Dina Gerdeman and John A. Quelch

Chipotle Mexican Grill’s ongoing struggle to win customers back months after a contaminated food crisis highlights the challenges companies face with keeping food safe.

Chipotle has seen its shares tumble and recently reported its first-ever quarterly loss... View Details

Citation

Read Now

30 Jul 2013
First Look

First Look: July 30

Firm in a Nascent Industry By: Zuzul, Tiona, and Amy C. Edmondson Abstract—This paper explores how entrepreneurs' efforts to legitimate a firm and a nascent industry affect the internal development of the... View Details

Keywords: Anna Secino

October 2004 (Revised May 2006)
Case

Transforming Singapore's Public Libraries (Abridged)

By: Lynda M. Applegate and Roger H. Hallowell

The Singapore Public Library system was transformed from being mediocre at best to world class using information technology, progressive human-resources management, and marketing approaches unusual for government agencies. View Details

Keywords: Transformation; Organizational Change and Adaptation; Service Delivery; Marketing Strategy; Competitive Advantage; Human Resources; Information Technology; Nonprofit Organizations; Public Administration Industry; Singapore

Citation

Educators

Purchase

March 2000 (Revised April 2004)
Case

VacationSpot.com & Rent-A-Holiday: Negotiating a Trans-Atlantic Merger of Start-Ups

Describes a potential trans-Atlantic merger between two young companies in the Internet space. VacationSpot.com, based in Seattle, and Rent-A-Holiday, based in Brussels, both offer online listings and reservations for independent leisure lodging (i.e., villas,... View Details

Keywords: Negotiation; Valuation; Internet and the Web; Mergers and Acquisitions; Business Startups; Cross-Cultural and Cross-Border Issues; Travel Industry; United States; Brussels

Citation

Educators

Purchase

01 Sep 2007
News

Former French Finance Minister Joins HBS Faculty

Thierry Breton, former French finance minister, has joined the HBS faculty as a senior lecturer and will teach the first-year Leadership and Corporate Accountability course this fall. Breton is well-known in France as former chairman of France Telecom from 2002 to... View Details

Keywords: finance minister; professorship; Educational Services; Educational Services; Educational Services; Educational Services

01 Jun 2015
News

Fast Forward

change. Energy Professor Michael Porter and BCG have partnered on research into how the country can maximize the opportunity presented by America’s unconventional oil and gas resources in a responsible way. In March, an HBS energy summit huddled View Details

Keywords: Dan Morrell; Educational Services; Educational Services; Educational Services; Educational Services; Educational Services; Educational Services

November 2015 (Revised August 2016)
Case

Unilever's New Global Strategy: Competing through Sustainability

By: Christopher A. Bartlett

In January 2009, when Paul Polman was appointed CEO of Unilever, he inherited a company in long-term decline at the beginning of a major global financial crisis. As the first outsider ever recruited to lead the company, Polman lost little time in challenging the... View Details

Keywords: Globalized Firms and Management; Corporate Social Responsibility and Impact; Competitive Strategy; Environmental Sustainability; Consumer Products Industry

Citation

Educators

Purchase

01 Jan 2008
News

Jeffrey R. Immelt, MBA 1982

Jeff Immelt’s night table—Railway Age, Aviation Week, Broadcasting & Cable—represents just a few of the industries encompassed by General Electric, the company founded by Thomas Edison where Immelt is entering his ninth year as chairman... View Details

01 Sep 2021
Blog Post

Investing in Career Switchers - Cyril Straughn-Turner & Invesco US

management consulting while living in the South, Straughn-Turner was all in. Not only was it a welcome move geographically, Straughn-Turner found that he was also fascinated by the transportation, hospitality, and services focus within... View Details

Keywords: Real Estate

February 2000 (Revised May 2001)
Case

eBricks.com

By: Thomas R. Eisenmann

eBricks.com is developing an online marketplace for construction materials. The start-up company faces two decisions: 1) whether to merge with BluelineOnline.com, a firm providing project management solutions for the construction industry; and 2) whether to develop an... View Details

Keywords: Strategic Planning; Digital Platforms; Internet and the Web; Marketplace Matching; Decision Choices and Conditions; Business Startups; Construction Industry

Citation

Educators

Purchase

September 2020 (Revised June 2021)
Case

Algramo

By: Michael Chu, Monica Silva and Mariana Cal

Founded in 2013 by José Manuel Moller in Chile, Algramo first became known for addressing the “poverty tax” (the surcharge paid by lower income families for staples sold in smaller sizes) through specially-designed dispensers in low-income neighborhood grocery stores... View Details

Keywords: Packaging-as-a-wallet; Plastic Waste; Business At The Base Of The Pyramid; Reusable Packaging; Alliances With FMCGs To Meet ESG Goals; Social Entrepreneurship; Environmental Sustainability; Strategy; Value Creation; Goals and Objectives; Business Model; Consumer Products Industry; Latin America; South America; Chile

Citation

Educators

Purchase

05 Jan 2022
News

Untapped Potential

technologies and providing services that are designed to improve water management worldwide. Already, the fund has invested more than $9 million in 12 companies that address such pressing problems as flood tracking, water waste and reuse,... View Details

25 Aug 2022
News

Comfort Zone

comfortable, that task has to fall to the airports. “Travel was stressful already, and even more so after COVID. The airports need to respond by making this time as relaxing as possible,” says Fraser, who is also a trained architect, serves on View Details